Rise Gift Cards & Store Credit
All reviews
Rise helped me immensely as I migrated my point of sale system (including all of my gift cards) from Square to Shopify. When I encountered some difficulty with the importing of all of my gift card codes, Rise helped me solve the issue even though it turned out to be a simple excel issue. Their customer service support went above and beyond. This app is an excellent addition to my shopify store for store credit and for gift cards. Their customer service is excellent!
I have loved my experience with Rise.ai for gift cards and loyalty programs! The app is user friendly and easy to navigate on the back end. Anytime I reach out to their team for questions or assistance, they are the most helpful. Our account manager, Arielle, goes above and beyond for us - even sending over custom monthly reports that make a huge impact! I do not think I have had a bad experience with the app or their team.
Hey Ben, Thank you for this awesome review - we really appreciate it and we are all very excited to work with BYLT Basics. Our goal here in Rise is to help merchants like you maximize their growth potential - It's always nice when hard work is recognized π Keep up the good work with your Store Credit & Gift Card program!
we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.
Thank you very much for this 5-stars review and for the important feedback π Enjoy your Gift Card and Loyalty Program, we're always here to help.
These guys are the best, the most helpful team I've encountered in my professional life. I've been treated with the most respect by the support team that always been on my side. 10/10! perfect :)
Thank you so much for this wonderful review and all the compliments π We're so happy you like Rise.ai π Enjoy your Gift Card and Loyalty Program - you're awesome.
Great idea for customers loyalty. Easy setup, launching the loyalty program and start using it was very quick and fun to do. Amazing customer support, very knowledgeable and very helpful.
Great, easy to use! Emilie was also incredibly helpful with our queries - thank you so much
Great way to send gift cards, that's a competitive advantage for sure! Very friendly and fast support, easy to integrate and translate the widgets. Now looking forward to increasing repeat customer purchases.
Great app. The control of what will happen after each actions taken on the website is amazing, allowing us to execute our needs in the most easy way.
Beautiful interface, but needed some help to get the whole system working properly. John helped me through the errors and set up the entire workflow for me. Give this app a shot if you require your Shopify site to have credits & rewards working!
Very helpful customer support, intuitive product and a clever solution to offering store credit en masse. Definitely worth investigating. Thanks Team Rise!
We are so pleased with Rise.ai's functionality as well as customer support. It solved a lot of our headaches re: gift cards, especially ahead of a very busy holiday season. Highly recommend!
We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!
We implemented Rise in November to make sure we had an easy way for customers to send and schedule gift cards throughout the holiday season. We're so glad we were able to get it live quickly! The team is very responsive and helpful.
I had a issue implementing the code, but I received good support with Gift Card options. Would recommend this app to drive revenue.
Great app! Easy to set up, customize, purchase & redeem. My customers love it especially for the holidays.
I got a bit flummoxed when I first began working with the Rise GiftCard interface...and time was short with Christmas days away. Thankfully, Rise has great support and I was able to set up a google meeting and share screens. Dana was very helpful in getting me going including a small modification to my theme coding to adjust checkout buttons. I had a subsequent meeting with Dana to solidify my understanding and I'm all set! Great knowing the team at Rise is there if I need them. They have been very responsive! Thank you Dana!!
Pauline answered my question promptly and also made sure if everything is already good on our end a few days later. That's attention to detail and good customer service!
Has been great so far and amazing customer support!! Very excited to see how our sales increase with the ability to offer gift cards.
Rise is the true gift card solution that you are looking for. They are also constantly pushing out new features and updates to build on a great overall customer experience. Also their entire team from the CX team to the VP Marketing is always a pleasure to work with!
I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!
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