All reviews

Rating Breakdown

  • 5
    92% (1,006 ratings)
  • 4
    5% (58 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 3, 2021

we still have to test the app a bit more (as it can be quite pricey and still has to proof and improve its ROI, at least in our circumstances) and might have to update the rating later. But what I can already say that their support is amazing. Thanks a lot Keren & team, I hope we can continue the good collaboration and mutual support in the next few months and maybe years.

Using app

Almost 3 years

Total reviews

10

Average rating

3.8

Developer Reply

Thank you very much for this 5-stars review and for the important feedback 🙏 Enjoy your Gift Card and Loyalty Program, we're always here to help.

5 / 5 Share

Feb. 3, 2021

These guys are the best, the most helpful team I've encountered in my professional life. I've been treated with the most respect by the support team that always been on my side. 10/10! perfect :)

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review and all the compliments 😊 We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome.

5 / 5 Share

Feb. 1, 2021

Great idea for customers loyalty. Easy setup, launching the loyalty program and start using it was very quick and fun to do. Amazing customer support, very knowledgeable and very helpful.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

really easy to set up - will give a better review when I have had a chance to see it in action - lets see some results!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Wonderful App , Providing Gift cards and Loyalty in a heart touching way . This App is Recommended for every Store . Nice Support as well

Using app

Over 1 year

Total reviews

20

Average rating

4.9

5 / 5 Share

Jan. 15, 2021

This app single-handedly helped relaunch my business during Covid, and I couldn't be more please with my experience.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Great way to send gift cards, that's a competitive advantage for sure! Very friendly and fast support, easy to integrate and translate the widgets. Now looking forward to increasing repeat customer purchases.

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Outstanding product and customer service. Their team is thorough and quick to respond to requests :)

Store

Gelvio

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Love the gift card customization feature - to create a more memorable experience especially during these virtual sharing times.

Store

DARITY

Using app

About 1 year

Total reviews

3

Average rating

5.0

3 / 5 Share

Jan. 19, 2021

Quick customer service but some resolved issues The rise.ai team is nice and friendly and get back to you quickly. However, if you're looking for a good integration with ReCharge, there is still a lot of work to do. Customers have to give their credit card details when they received a gift, which leads to a lot of frustration and mostly a lot of extra work. I hope they take up a defensive role towards Recharge and push hem to make sure this issue is resolved

Using app

9 months

Total reviews

7

Average rating

4.0

4 / 5 Share

Jan. 8, 2021

easy to use and a well thought out loyalty program. Its a little expencive if you want to remove their branding, but everything else is perfect!

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 8, 2021

Great app. The control of what will happen after each actions taken on the website is amazing, allowing us to execute our needs in the most easy way.

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

Beautiful interface, but needed some help to get the whole system working properly. John helped me through the errors and set up the entire workflow for me. Give this app a shot if you require your Shopify site to have credits & rewards working!

Store

FIERR

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Very helpful customer support, intuitive product and a clever solution to offering store credit en masse. Definitely worth investigating. Thanks Team Rise!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

We are so pleased with Rise.ai's functionality as well as customer support. It solved a lot of our headaches re: gift cards, especially ahead of a very busy holiday season. Highly recommend!

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 30, 2020

We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

We love the capabilities of this app for our gift card sales. And their customer support is very helpful!

Using app

About 21 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 23, 2020

We implemented Rise in November to make sure we had an easy way for customers to send and schedule gift cards throughout the holiday season. We're so glad we were able to get it live quickly! The team is very responsive and helpful.

Store

NOBULL

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I had a issue implementing the code, but I received good support with Gift Card options. Would recommend this app to drive revenue.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

I needed quite a lot of support to get this to work exactly as I wanted/needed.. but replies are so quick, and very helpful! Of all the apps I looked at, this did what we needed and I am really pleased. Thank you

Using app

4 months

Total reviews

46

Average rating

4.6