Rise.ai: Gift Cards & Loyalty

April 30, 2021

John with Rise has been very helpful with my issue that I had today. Very informative and speedy at responding/solving the matter!

Dec. 20, 2020

I like the way this app streamlines both gift cards and store credit. Very nice interface and great customization. The only reason not a 5 star is it took a while troubleshooting an issue with a workflow set up after I explained it several times. It does punch cards but not per item, only per order which doesn't suit my needs. However Sam & Mark from CS fixed a billing issue (which was my fault) very quickly and on the weekend! So 5+ stars on that :) Update: So my needed feature has been added to the 90 day product road map sweet! I'm updating my review to 5 stars based on this. Will keep you posted if it rolls out as stated.

Dec. 20, 2020

So far so good; I'm really impressed with the breadth of functionality and the ease of use. The technical support from Dana has been first class also.

Dec. 19, 2020

Great app! Easy to set up, customize, purchase & redeem. My customers love it especially for the holidays.

Dec. 17, 2020

I got a bit flummoxed when I first began working with the Rise GiftCard interface...and time was short with Christmas days away. Thankfully, Rise has great support and I was able to set up a google meeting and share screens. Dana was very helpful in getting me going including a small modification to my theme coding to adjust checkout buttons. I had a subsequent meeting with Dana to solidify my understanding and I'm all set! Great knowing the team at Rise is there if I need them. They have been very responsive! Thank you Dana!!

Dec. 17, 2020

Ottimo e pratica funzione per migliorare l'experience dello shopping on line nei nostri negozi. Complimenti

Dec. 17, 2020

Since the installation, I had an experience that suggested I was not getting the best out of this app. Its been non-stop texting and vid calls by their Cs team and that has solved much of my issues and now we are set to launch this program. Kudos to the team behind Rise.ai to do what they do. This is by far the best Loyalty App. And I have tried the Top 5 and this ranks Top for features and CS response time, Thank you Rise.ai team.

Dec. 16, 2020

Pauline answered my question promptly and also made sure if everything is already good on our end a few days later. That's attention to detail and good customer service!

Dec. 14, 2020

Just started to know and use this app. It seems to be very professional, a lot of opportunities are included for boosting your marketing. And last but not least the client service is TOP! Very fast and helpful. Thanks again, John!

Dec. 13, 2020

Easy to navigate and implement. Gift cards up and running in a flash plus their service is fast + excellent.

Dec. 12, 2020

The app can completely change the customer experience, and customer support is great, we had a problem with billing, and they answered and solved it immediately!

Dec. 11, 2020

Great customer service. Fast response and very friendly. Also my issue was fixed the next day which is amazing!

Dec. 10, 2020

Really easy to use - yet to implement on our store yet but the team area all v helpful. Very excited to get our programme up and running in the new year

Dec. 10, 2020

Excellent customer service. I'm just starting but the app looks really promising. Rise's gift card BOGO is the best promotion I have found this holiday season!

Dec. 9, 2020

Has been great so far and amazing customer support!! Very excited to see how our sales increase with the ability to offer gift cards.

Dec. 9, 2020

Rise is the true gift card solution that you are looking for. They are also constantly pushing out new features and updates to build on a great overall customer experience. Also their entire team from the CX team to the VP Marketing is always a pleasure to work with!

Dec. 8, 2020

I downloaded this app for e-gift cards this holiday season. I had several questions prior to launching, and each time they were so helpful and able to walk me through each step!

Dec. 8, 2020

Wow - really well-done app, easy to use and effective. Our team went through a lot of rewards apps and Rise is by far the best and most comprehensive for users. Definitely recommended for brands that want to create loyal customers. Store credit refund is a hit as well. I can see a lot of my customers using it. Would recommend!

Dec. 8, 2020

Great support and product for Shopify & Recharge stores. Reactive dev team with powerful partnerships and a strong roadmap

Dec. 8, 2020

The onboarding process is incredibly designed. This seems to be a very impressive software. Support is helpful as well!