Rise Gift Cards & Store Credit
All reviews
After reviewing many products, Rise was our preferred choice and they have exceeded our expectations both as a product and their support and deployment teams. Seeing an immediate take-up of Gift Cards, we are now looking to leverage the other features to really drive our customer's gift card experience.
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Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors). It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program, rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!
Thank you so much for this great review. We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome 😊
This app is perfect for our needs, really easy to use and the customer service team were amazing. Can't recommend enough!
The application is very good, the assistance and in particular Keren is fast and comprehensive. Unfortunately some features like birthday are not yet available, this is why the 4 stars (for the cost of the application)
After researching an app to help generate bulk gift cards this app works fabulous. We load 2500 codes at a time and have not had any issues with the application. We have made some mistakes and support has been great to work with. Very prompt and friendly. We highly recommend this app!!
Mark was great! So helpful. I asked for a phone call and he walked me through the steps I needed to do migration and move forward transferring gift cards from my old POS to Shopify! He was extremely proactive in answering questions via email as well!
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Every time I talk to their customer service team they are always so helpful and kind! Love the positive attitude and willingness to help. Very quick response time as well
Amazing experience, without this app is hard to create such loyalty program and gift card. Hope to have cheaper plan
We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!
Great service. Was setup in 10 minutes. Had a question and they solved it from start to finish. Love it!
The support team is fast and friendly and fixed my issues quickly. The gift card part of the app is beautiful and the best on the market that I've found. We're just diving into the loyalty aspect and can't wait to see the results.
Customer service is excellent and were really patient with all my questions and helped me set it all up.
Thank you so much for this great review. We're so happy you like Rise.ai 🙏 Enjoy your Gift Card and Loyalty Program - you're awesome 😊
Very helpful customer service and nice app, working for the purpose I need it too. Happy to recommend
Thank you so much for this great review 😊 We all really appreciate it 🙌
Customers are loving the new feature and that we are giving back for their purchases. The customer service is responds super quick. Special thanks to Mark for going above and beyond. Also for not responding like a robot. Professional while also not treating me like I wasn't a number. Thanks again.
Thank you for your review. Our support team is always here to help and we definitely try to treat all of our merchants as friends, colleagues and people ✨ Please let us know if we can help with anything else.
We downloaded this app to help meet the needs of our unique customer base. We have been amazed at the level of support from the developer to ensure the app works with our store and to our needs. We would highly recommend this app. The customer service is amazing , specially Juna, she is so friendly !
Really good app. I switched from a point-based loyalty program and this store credit program works much better for my customers since it's easy to understand. Support has been phenomenal as they were able to answer all of my questions as I was learning about the back-end stuff.
I love Rise! I recommended it to many people. I almost doubled my B2C revenue in 2021 and am hoping to continue increasing. Rise was definitely a part of that success. My only issue that I’ve been asking for is an integration with Stanped.io. I use Stamped for my reviews and currently am manually issuing rewards for reviews. It’s not ideal, as it adds another step to my process. I wish it were seamless.
Update** Sept 25, 2020 I had an issue with a customer who ordered a gift card but did not receive it. I messaged the Chat and Sam replied back to me quickly and informed that there was concern that the customer used part of a gift card to pay for the gift card. The level of sophistication to safeguard us is great. I really enjoy using Rise. It is the most expensive app we use but quality does not come cheap. Money well spent! I found Rise while searching for a gift card based loyalty program. I have never looked back since. After downloading it, I saw it was very intuitive to set up. I scheduled a call with a Rise representative to speak about the app and what it can do. After a quick 30 min call, I had what I needed to continue building out my flows and start building greater loyalty with my customers. This is the fastest I have been up and running with an app. Rise has been great and they continue to be great. Thank you for the amazing service and awesome product!
Thank you for your review. Our support team is always here to help ✨ Please let us know if we can help with anything else.
Good quality app. Good customer service experience. A lot of features and easy to use. The self-design work flow makes every thing efficient and convenient. Keep going!
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