Rise Gift Cards & Store Credit

Nov. 6, 2020

So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!

Nov. 5, 2020

On my hunt for the right loyalty and gift card program, there were two key things I was looking for: 1. Simple customer interface 2. Simple business set up ‘Simple’ it certainly is, yet Rise is also sophisticated. You can completely customize how, when, and why you reward your customers, you can send reminders for unused credit, you can activate a referrals program, and you can also issue a credit instead of refunds. The results? So far, they’ve been great! The loyalty perks I’ve set up are so good that it makes me want to buy my own products! The video tutorials and customer support team have also been helpful. Highly recommend.

Nov. 4, 2020

I have just started using this app, and so far I am enjoying it's very easy to use and manipulate, you can easily adapt it to your own brand guidelines. Altough it's very easy I had a tiny issue adjusting the value of the variants as it kept automaticlly switching back to US Dollars! But their online customer service was very helpful (shoutout to Dana! for her swift reply and very quick action!)

Nov. 2, 2020

We use this app daily and the team at Rise has been exceptionally helpful with getting our program up and running and helping us grow our customer-base and our business as a whole! 5 stars!

Nov. 2, 2020

An exceptional app that does exactly what we needed - a true customizable gift card experience that allows greetings for multiple occasions/sentiments, easily shared on SM. The ability to create store credits (say goodbye to Shopify codes), and a robust Loyalty program is icing on the cake. great customer service as well.

Nov. 2, 2020

After reviewing many products, Rise was our preferred choice and they have exceeded our expectations both as a product and their support and deployment teams. Seeing an immediate take-up of Gift Cards, we are now looking to leverage the other features to really drive our customer's gift card experience.

Nov. 1, 2020

Save your time by choosing Rise.ai. Rise is by far the best store credit service for Shopify (Infinitely better than the competitors). It is intuitive and easy to use, works well with a ton of value. Usually, new apps are overwhelming with new features. Thanks to their onboarding and support team I was able to set up almost everything really fast - in that case loyalty program, rewards, gift cards and store credit refunds. Their customer support team has been available to help almost 24/7. I can highly recommend it!

Oct. 30, 2020

This app is perfect for our needs, really easy to use and the customer service team were amazing. Can't recommend enough!

Oct. 29, 2020

The application is very good, the assistance and in particular Keren is fast and comprehensive. Unfortunately some features like birthday are not yet available, this is why the 4 stars (for the cost of the application)

Oct. 19, 2020

Mark was great! So helpful. I asked for a phone call and he walked me through the steps I needed to do migration and move forward transferring gift cards from my old POS to Shopify! He was extremely proactive in answering questions via email as well!

Oct. 16, 2020

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Oct. 14, 2020

Every time I talk to their customer service team they are always so helpful and kind! Love the positive attitude and willingness to help. Very quick response time as well

Oct. 10, 2020

Amazing experience, without this app is hard to create such loyalty program and gift card. Hope to have cheaper plan

Oct. 1, 2020

We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!

Sept. 29, 2020

Great service. Was setup in 10 minutes. Had a question and they solved it from start to finish. Love it!

Sept. 22, 2020

Customer service is excellent and were really patient with all my questions and helped me set it all up.

Sept. 18, 2020

Very helpful customer service and nice app, working for the purpose I need it too. Happy to recommend

Sept. 16, 2020

Customers are loving the new feature and that we are giving back for their purchases. The customer service is responds super quick. Special thanks to Mark for going above and beyond. Also for not responding like a robot. Professional while also not treating me like I wasn't a number. Thanks again.

Nov. 19, 2020

I'm looking forward to the holiday season with Rise. I spent a great deal of time customizing customer emails, the popup cards, etc. And found the process time-consuming, but easy—in other words, exactly as expected. Throughout the process, as minor issues arose, customer service has been very quick to respond and assist me with my queries. Highly recommended. Update 11.19.20: Even the smallest, least consequential tweaks to random design-related nonsense is met with prompt, and with one Rise associate in particular, cheerful help. Thank you Dana, you're an absolute gem:) And you deserve a raise.

Sept. 9, 2020

Wonderful app! so quick and easy to use, the customer service is amazing so friendly and helpful! would highly recommend