Rise.ai: Gift Cards & Loyalty

Nov. 23, 2020

Absolutely brilliant app for both gift card retail sales and loyalty rewards program. Capacity to easily customise and set easy workflows for automated rewards. The support I have received via online chat and email has been AMAZING!!!! I am so confident with this app knowing help is an email away if I need it. Great widget for the front end site, allowing customers to see their balance and obtain their discount codes very easily. Highly recommend if you want a flexible loyalty program that is easily rule based.

Nov. 20, 2020

Only using the Gift Card aspects, but they are working great! Pauline has the best customer service ever!

Nov. 20, 2020

Superbly designed, easy to use, and the fast support by the team is hard to beat! Looking forward to amplifying our GC sales.

Nov. 20, 2020

Rise app has been one of the most valuable apps that we've used so far in our site. Not only their technology is reliable, but they're always evolving with new needs in the market, and partnering with the big tech players to offer relevant features. Earlier this year, we launched our Gift Cards online with rise, the UX and easy functionality of this online gift card excels what we expected, offering our customers convenience and a way for us to brand and personalize our experience. We've been able to expand and use additional features like the loyalty rewards. Their support team is very responsive and assures our questions are answered promptly. I highly recommend this app.

Nov. 17, 2020

I love Rise's active approach - that's what brands need to do now in my opinion. We use rise to send rewards but also to refund customers with store credit and for sending gift cards to our customers when there are problems with shipping etc.

Nov. 16, 2020

We use this app for our Gift Card and it is unlike any other! The user experience is awesome and the Rise.ai team is always available for any assistance and respond quickly. Looking forward to setting up the Referral program.

Nov. 16, 2020

We're using Rise for gift cards and loyalty. Replaced our previous rewards program with this and couldn't be happier. Support is exceptional. Set it up right and it's definitely worth the investment. Excited to use during the holiday season and beyond.

Nov. 16, 2020

Ari Yahalom and the team did an amazing job helping us to integrate the gift cards in our store. We are not a typical usecase and they were able to assist us with every step of installing and setting up the app. A perfect app if you need to have giftcards for ReCharge as they integrate seemlessly.

Nov. 15, 2020

We have been using this app for a week. Our customers are loving it and I think that it will bring increased business and referrals. Support has been fantastic. Very prompt and responsive as we had set up questions.

Nov. 14, 2020

I have only implemented the Gift Card section so far. And I really like it. Communication is excellent and I am looking forward to looking at the rewards and loyalty section. I would definitely recommend this app!

Nov. 14, 2020

I have had a great experience setting up the app and feel like it is going to be a great fit for my e-commerce business. Support team was responsive and solution-focused.

Nov. 14, 2020

Just launched my gift card and rewards program - and it works great! I love the options to send emails to recipients, and Instagram integration is a great addition as well. Also - much better than Shopify's native solution for store credit. Would recommend!

Nov. 12, 2020

Bulk gift cards for B2B -- so easy. Haven't even checkout all the features yet so very excited. Thanks!

Nov. 12, 2020

Very happy with the app! It truly solved our gift card issue. We are a high volume store and this works perfectly.

Nov. 12, 2020

Couldn't have done it without Dana's help today. Thank you for all your support and making it so easy. Brilliant

Nov. 10, 2020

This is a great app to enable my customers to buy gift cards rather than try to guess what the recipient would like the best. Quick and helpful support provided as well. Thanks Rise :)

Nov. 9, 2020

I think I have been on Shopify for a bit over 8 years now and this may be my first review, and that should speak for itself. I cannot say enough great things about Rise and the team there. The price is absolutely justifiable, and with the proper setup (which the Rise team helps with) your ROI will be 7x-10x. We saw immediate results and I cannot wait to see Rise, rise to the top as our favorite app. I was not incentivized in any way to leave this review and I am leaving this review after a couple of months of use. For any pyp competitors reading this review. I hate this app, worst app ever, stay away.

Nov. 8, 2020

It seems like a great app but I do see one issue. I had this app installed last year for a couple months then deleted since I didn't have enough customer engagement to make it worth the monthly fee. So when I decided to give it another try for the upcoming holiday rush, the old card was already pre-saved but for some reason it was not linking up in the Rise admin. It would show the card as active but it would also say the product was not linked, so there was a disconnect somewhere. I deleted the gift card in question that was showing it wasn't linked and now I can't create a new card. There should be a function to delete a card from the rise admin so that if there are any errors, it can possibly be resolved by making a new card. Kind of frustrating..

Nov. 6, 2020

The e-gift card was so easy, quick, and customizable to set up. Many resources available to help guide us, as well as an account manager who has been great to work with! Excited to see the performance of the gift card on our site, especially through the holiday season!

Nov. 6, 2020

So far so good! We've used gift cards for a while and are now rolling out loyalty. Helpful customer service too!