All reviews

Rating Breakdown

  • 5
    90% (674 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (20 ratings)

Reviews with Text

  • 99% (734)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2020

Sam was super duper helpful and more than willing to help with all our questions! He responded super fast and went above and beyond to ensure we were comfy with the app. :) 5 Stars all day long!

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you like Rise.ai πŸ™ Enjoy your Gift Card and Loyalty Program - you're awesome 😊

5 / 5 Share

June 10, 2020

This is my second review after Hila kindly help and answer all my relentless emails I mainly chose this app due to its feature of giving out gift card to customers in terms of virtual Loyal Card. Giving out gift card is great because now my customers can put in any additional discount code. I can run any promotion and now customers dont have to choose between using the promotion discount code or Loyal card. and thanks again for the awesome support!

Using app

4 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Sept. 21, 2020

I use this app to help us with both physical and eGift cards, eGift cards being a new feature for us. Capabilities for both are really great and the ability to create different denominations in bulk for the physical cards (before sending the printer) is seamless. The only thing it could be done better is the new dashboard while it is simple and I have a hard time navigating it.

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for this great review. We're so happy you like Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

Sept. 24, 2020

Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.

Using app

4 months

Total reviews

18

Average rating

5.0

Developer Reply

Thank you so much for this great review. We all really appreciate it πŸ™Œ

5 / 5 Share

June 7, 2020

Hila from Rise was so helpful! Wanted to make some adjustments on the app and she responded so quickly and helped us resolve the issues! Really appreciate of the support. The app is so helpful and we’re so happy with it! Highly recommend!

Using app

About 2 years

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

June 3, 2020

Love the app and that it allows your customer to send gift cards as a gift straight to their recipient and even schedule a date to do so! I had an issue with the functionality initially but Hila was so quick to fix and the app is performing well in our store! Thank you Hila for your amazing and friendly support!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

Sept. 3, 2021

Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

June 1, 2020

Nadav and his tam were absolutely wonderful as we transitioned from physical to digital gift cards. From the beginning process through post launch support the team was informative and quick to respond to any questions from our team or customers. Couldn't have had a better experience with this team!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

Aug. 21, 2025

Our store has been using this app for a month now. I think most of the shop owners are concerning about whether this app works. Alright, IT DOES WORK, and we have increased our sales by 16% in just one month. So far the feedback is very good on "account creation reward" and "cashback reward". We are waiting to see more positive feedback on "referral reward". In conclusion, this app is worth the money that we paid for it. The support is efficient too. [21st Aug 2025] We’ve been using this app for 5 years and the support team has been nothing short of amazing especially Itay and Netta. . Always responsive, knowledgeable, and willing to go the extra mile. Their consistent service has made managing our store so much easier. Truly grateful for their support over the years!

Using app

Over 5 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this great review - we appreciate it! Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™ Keep up the good work with your Store Credit and Rewards Program

5 / 5 Share

May 28, 2020

I had trouble setting it up originally. I had to bring on a developer. But it is a good app. We haven't utilized all of its capabilities yet so we will see how things go. So far so good though.

Using app

3 months

Total reviews

12

Average rating

4.3

Developer Reply

Thank you so much for your great review ✨ Enjoy your Gift Card and Rewards Program - you're awesome.

5 / 5 Share

May 27, 2020

Rise is an amazing app for gift cards and store credit. The developers are extremely helpful and they are adding new features all the time.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 23, 2020

We are just getting started with Rise and understanding its full potential for our business, the quick response and support from the team is exceptional so far :)

Using app

26 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Feb. 13, 2025

As usual, Eddie was an awesome help with a question and a fix. Thanks!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

July 1, 2022

Nous recherchions cette approche qui propose des € plutot que des points, le support est rΓ©actif, ca marche tout simplement.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your great review ✨ Enjoy your Gift Card and Rewards Program - you're awesome.

5 / 5 Share

May 15, 2020

Really good customer support. New instagram feature of gift cards on the profile during COVID19 is also great. Nice integrations

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

AWESOME customer support. Also loaded with great features and different types of reward programs. Easy to use too.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Great customer support. I want to say Pauline did an amazing job! she is an amazing support! I am really impressed how she handled my questions!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2020

this app has helped me add gift cards to my website for over a year. it works great and like that I can now link my gift card link on instagram directly. thanks for adding that feature.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

This app has made it super easy to create a customized gift card for our customers to purchase, as well as issue store credit to acquire and retain customers. The team at Rise ai are super responsive and helpful. They have made the entire experience worth it. The integration with this app to Instagram was a huge win too. It keeps gettin better

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2020

A valuable addition to our new online store. It keeps the personal connection with our customers and offers a way to support us during this close-down. We've also added our gift cards to our Instagram account. Everyone loves a gift card!

Using app

About 1 month

Total reviews

11

Average rating

5.0