All reviews

Rating Breakdown

  • 5
    92% (1,006 ratings)
  • 4
    5% (59 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2021

App easy to install. good team doing follow up and make any changes for you. Will use it a bit more. only thing missing is if the client could have access to their store credit transaction so that they trust it more and can leave their store credit on it as they can see all transactions of their store credit. it could be integrated because the info is also here in the admin dashboard. just have to show it in the customer account "store Credit" thanks'

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 19, 2020

We are using this app for brick and mortar and online - rewards, gift cards and store credit. The online functionality on Shopify with gift cards is much improved now that we are using Rise. After one support call - (Ari assisted me) I am very impressed! Thank you for the help and for the great app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

Very solid tool with responsive support and an expanding roadmap. They are solution and outcome oriented - making commerce better for customers and merchants, not just on standing pat with a product. Looking forward to growing with them on board.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2020

Very well thought out and highly responsive support staff. This app, while certainly not inexpensive, is a meaningful investment in taking your site from "mom and pop" shop to performing like major corporations', in record time. I can see why so many big companies use rise.ai.

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 16, 2020

Sam was super duper helpful and more than willing to help with all our questions! He responded super fast and went above and beyond to ensure we were comfy with the app. :) 5 Stars all day long!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you like Rise.ai πŸ™ Enjoy your Gift Card and Loyalty Program - you're awesome 😊

5 / 5 Share

June 10, 2020

This is my second review after Hila kindly help and answer all my relentless emails I mainly chose this app due to its feature of giving out gift card to customers in terms of virtual Loyal Card. Giving out gift card is great because now my customers can put in any additional discount code. I can run any promotion and now customers dont have to choose between using the promotion discount code or Loyal card. and thanks again for the awesome support!

Using app

6 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

Sept. 21, 2020

I use this app to help us with both physical and eGift cards, eGift cards being a new feature for us. Capabilities for both are really great and the ability to create different denominations in bulk for the physical cards (before sending the printer) is seamless. The only thing it could be done better is the new dashboard while it is simple and I have a hard time navigating it.

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for this great review. We're so happy you like Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

June 9, 2020

Very helpful reps. Hoping this will be a great add on for our new shopify account. We are switching our complete business from Square to Shopify and this app seems to be what we need to integrate and grow our business.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this great review. We all really appreciate it πŸ™Œ

5 / 5 Share

Sept. 24, 2020

Awesome! The app is easy to ue and the customer service provided by Dana was wonderful and very helpful! Would recommend.

Using app

Almost 3 years

Total reviews

16

Average rating

5.0

Developer Reply

Thank you so much for this great review. We all really appreciate it πŸ™Œ

5 / 5 Share

June 7, 2020

Hila from Rise was so helpful! Wanted to make some adjustments on the app and she responded so quickly and helped us resolve the issues! Really appreciate of the support. The app is so helpful and we’re so happy with it! Highly recommend!

Using app

About 2 years

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

June 6, 2020

The way this app integrates is perfect. Amazing customer support. My trial was over and I didn't get much play time with it before launching so Nadav from Rise extended my trial. Thank you NADAV!!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

June 5, 2020

AWESOME. I wish I found this app first than the other one I used. This loyalty program use GIFT CARD system, which will allow for additional use of coupon code. Ability to use coupon code is really important in my store for affiliate programs. The other loyalty program app that I installed use a discount code based credits to give to customers. So if customer claim for their store/loyalty credits, they cannot use additional discount codes. PLUS, this Rise app cost less expensive. SO AWESOME. 100x STARS

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this super-great review - we really appreciate it! Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™ Keep up the good work with your Store Credit & Loyalty program!

5 / 5 Share

June 3, 2020

Love the app and that it allows your customer to send gift cards as a gift straight to their recipient and even schedule a date to do so! I had an issue with the functionality initially but Hila was so quick to fix and the app is performing well in our store! Thank you Hila for your amazing and friendly support!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

Sept. 3, 2021

Great customer support when we have an issue or need assistance. We have had very good engagement with the Rise e-gift cards as well.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.

5 / 5 Share

June 1, 2020

Nadav and his tam were absolutely wonderful as we transitioned from physical to digital gift cards. From the beginning process through post launch support the team was informative and quick to respond to any questions from our team or customers. Couldn't have had a better experience with this team!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 31, 2020

Our store has been using this app for a month now. I think most of the shop owners are concerning about whether this app works. Alright, IT DOES WORK, and we have increased our sales by 16% in just one month. So far the feedback is very good on "account creation reward" and "cashback reward". We are waiting to see more positive feedback on "referral reward". In conclusion, this app is worth the money that we paid for it. The support is efficient too.

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for this great review - we appreciate it! Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized πŸ™ Keep up the good work with your Store Credit and Rewards Program

5 / 5 Share

May 30, 2020

We have partnered with Rise.ai for their comprehensive rewards program. So far we have issued store credit to several hundred customers we had not seen in a long while in a Re-engagement campaign. We will also be sending out Store Credit to our VIPs who have earned benefits. Seems to handle our needs quite smoothly.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for this great review. We all really appreciate it πŸ™Œ

5 / 5 Share

May 28, 2020

I had trouble setting it up originally. I had to bring on a developer. But it is a good app. We haven't utilized all of its capabilities yet so we will see how things go. So far so good though.

Using app

3 months

Total reviews

10

Average rating

4.2

Developer Reply

Thank you so much for your great review ✨ Enjoy your Gift Card and Rewards Program - you're awesome.

5 / 5 Share

May 27, 2020

Rise is an amazing app for gift cards and store credit. The developers are extremely helpful and they are adding new features all the time.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for this great review. We're so happy you love Rise.ai πŸ™ Enjoy your Gift Card and Rewards Program - you're awesome 😊

5 / 5 Share

May 23, 2020

We are just getting started with Rise and understanding its full potential for our business, the quick response and support from the team is exceptional so far :)

Using app

26 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your 5-stars review. Our support team is always here to help ✨ Good luck with your Store Credit and Rewards Program.