All reviews

Rating Breakdown

  • 5
    95% (2,004 ratings)
  • 4
    2% (49 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (37 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 20, 2023

Quiero cambiar la divisa, o usar la divisa predeterminada de mi tienda (Peso mexicano). Gracias...

Store

new-wey

Using app

About 3 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi, the team at new-wey! Thank you for your valuable feedback and for taking the time to share your experience with us. 🙌🏻 In regard to the Currency Setting, please be kindly informed that our app relies on the base currency set in your Shopify Settings and it converts the amount at the market exchange rate based on that setting. We would really love to assist you with this matter if you decide to download our app again. Moreover, we have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. We would really appreciate it if you get back to us so we can solve the current situation with the currency setting. Because our aim here is to help you and to ensure that you are satisfied. 😊 Best regard, Growave Customer Support

5 / 5 Share

March 20, 2023

Sehr guter Kundensupport! Antwortet sehr schnell! Die Funktionen der App kann ich nur empfehlen. Ich bin sehr zufrieden. Preis Leistung super!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Watch Bandery Team! Thank you so much for your review 😊. We are always happy to assist you to build your business. It really thrills us to know that we could help you to achieve your goals. Please, do not hesitate to reach us anytime ✨.

5 / 5 Share

March 17, 2023

So far, so good! They are attentive and dedicated and get the job done efficiently. You'll immediately see how great they are because we're all merchants.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear 1Muscle.com, Thank you so much for your amazing 5-star Review. 🤩 We are so happy to know you enjoy your experience with Growave and Support Team. And hearing your positive feedback is the best reward for us. 🤗 Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance. 😊 Happy Growaving! 💛

5 / 5 Share

March 17, 2023

Una aplicación bien hecha. Excelente servicio al cliente y no moví un solo código. Altamente recomendada y tienen muchisimas funcionalidades!

Using app

About 17 hours

Total reviews

3

Average rating

4.7

Developer Reply

Dear Mantallanta team, Thank you so much for your positive feedback! 😇 We are extremely thrilled to know about your experience with us, and it makes us so happy that you are enjoying your journey with us! Wishing you a good week ahead and happy Growaving! 💙

5 / 5 Share

March 17, 2023

Great customer service. Rashmi assists with the questions we have for the app, and forwards our customization request to the developer. The developer Damir makes it as what we want.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi the team at YesWelder, 😇 It is a pleasure for both Rashmi and Damir to be able to fulfill your request. And, we are glad that you are happy. The App is for you; nothing makes us happy than seeing our clients pleased and satisfied. Please feel free to reach out for any of your queries our Support team is here 24*7 for your assistance :)

5 / 5 Share

March 15, 2023

We absolutely love Growave! This app is a game-changer for our business. The loyalty program and reviews feature have helped us increase customer retention and boost our online reputation. The ability to offer rewards for social media sharing and referrals has also helped us expand our reach and attract new customers. The app is user-friendly and the customer support team is always there to help. We highly recommend Growave to any merchant looking to grow their business.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Magpiely Team. Thank you so much for your fantastic feedback ✨. We are glad to know that our app is helping you in your business. This is our main goal, hence we are doing our best to help merchants like you prosper and develop. Let us know if you need anything, we are always here for you 😊.

2 / 5 Share

March 6, 2023

Very promising app, though utilizing it is quite ugly. I could only actually get to their website to login via their FAQ's, as there is NO login on their direct site, just "Add App" and "Book Demo", not to mention "Start Trial". A little reduntant. So I wanted to move the rewards tab to a more reasonable spot on my site and it is unable to be moved, and logging into their website (supposedly where you are supposed to fix this issue by removing it completely and switching to a rewards page) you get redirected to shopify each time. Unnecessarily frustrating. Glad I started with just a trial.

Using app

8 days

Total reviews

6

Average rating

2.8

Developer Reply

Hi Jingle Truck Toys Team, We'd like to apologize for the inconvenience you faced because of our app 😞. We greatly appreciate your feedback, it makes our app better from day to day. Allow us to explain the Log in options. Basically, growave.io is the familiarisation site. Therefore, there is a Start Trial button (which redirects to the Shopify App Market page). After that, it requires you to log in to your Shopify Admin panel (these are the requirements of Shopify itself, all third-party apps should be embedded in the Shopify Admin panel). The main reason for this process is to recognize that you're a Shopify client. You can easily log in to the admin panel directly from the Shopify admin dashboard for a better UX and flow. As for the Reward tab, it can be easily moved on our end. You only need email to our [email protected] and mention where exactly you would like it to be moved. We do understand that you are willing to do it by yourself, therefore, we are planning to add this feature to the admin panel in the future. ​Once again thank you for your detailed review. They are taken into consideration and will be definitely discussed by our management team. Our valuable customer feedback helps us to be better, and we highly appreciate it 🙌. We truly believe that your experience could have been better and so sad that we failed in delivering the service you deserve 😢. We'd really appreciate it if we were able to talk about your feedback more and find a solution to your queries. Could you please check your inbox and let us know your thoughts? 🙏

5 / 5 Share

March 3, 2023

Growave is feature rich and I'm so far very happy with it. The support team are amazing. Really responsive and I feel they have gone out their way to help me with all the technical assistance I needed. Thank you team Growave!! :)

Using app

2 months

Total reviews

7

Average rating

4.0

Developer Reply

Hi, Mustafa and the team of Continental Food Store! You can't even imagine how grateful we are to hear such warm feedback on your app and Support team 🥰. Please reach out to us with any query at any time. Our big team is always ready to do our best to meet your expectation. We appreciate your trust 🙏🏻 ✨!

5 / 5 Share

March 2, 2023

amazing costumer service! the team is extremely helpful from the beginning to the end. we are very excited to work with them!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at Valentina Shah✨, We really appreciate you taking the time to leave us a review, Carlotta. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you💖.

5 / 5 Share

March 1, 2023

Immediate response, full on help and much more, we have had a wonderful experience with their incredible customer support!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, the team at zapakait✨, Hearing how much you love our support team has brightened up our day at Growave💖! We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon🙌🏻.

5 / 5 Share

Feb. 28, 2023

I have been recently setting up a store with quite some specific aesthetic requirements which I could not edit myself within this app. The support team at Growave have been exceptional and have gone over and above to ensure that the plug ins and widgets not only function, but seamlessly fit in with my site design and look and feel. Can Highly recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Tails and Treats team! Thank you for your amazing review 🤩. We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted. ​ Please, feel free to reach us anytime. We are always here for you ✨.

5 / 5 Share

Feb. 27, 2023

This app is a must-have. So many key features to help your store grow with new customers. On top of that, the customer support is great. They are always willing to help and fix any issue you have. Thank you!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Life's Good Da Brand team, Thank you a lot for leaving us such a wonderful review! 😍 We are happy to know you enjoy your experience with Growave and are all here to provide excellent service! And hearing that our app helps you to grow your business is the best reward for us. Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance 😊 Happy Growaving!💙

5 / 5 Share

Feb. 27, 2023

We have had a wonderful experience with both this app and the incredible customer support! It is helpful having so many loyalty features centralized in one place and when we had a technical issue with the app, customer support helped us right away and fixed it immediately. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Kind Karma Company team, It’s great to hear that you had a positive experience with Growave. Our team will be happy to hear that their hard work has paid off 💖! Here at Growave, keeping our customers happy is our number one priority.⭐ We sincerely thank you for taking the time to share your kind words with us. And we are always here for you 😇.

5 / 5 Share

Feb. 24, 2023

Customer service speed and friendliness is absolutely spot on. Just a wonderful experience and there are so many great things to do with this app. I am excited to where it will take us :)

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sabine and team at Sagittamed🙌 Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. 🤗 Always ready to assist you and make your experience brilliant with our app. Happy Growaving. ✨

5 / 5 Share

Feb. 23, 2023

I have been using Growave for several months and have loved it. My customers love the option to earn points and I love the confidence buyers get from having reviews on products. I recently changed my shop theme and found it necessary to reach out to the developer team for assistance. They were very quick and professional and had my issue fixed quickly. I would highly recommend this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Hen House Bath Co., Thank you so much for your awesome 5-star review!🤩 Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to assist you! We wish your business growth and prosperity! 💖

5 / 5 Share

Feb. 22, 2023

Thank you for your excellent support! I'm a Shopify beginner, so there are many things I don't understand, but they were willing to accept and solve even the most detailed requests. Also, I am Japanese, so I think I caused trouble with my poor English, but they patiently dealt with me. The functionality of the app is also great. I will continue to use this app.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey Yo, 😊 Thank you for your detailed feedback, it's our privilege to assist you and make your experience with our app amazing. ✨ Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!🙌 Happy Growaving!

5 / 5 Share

Feb. 20, 2023

Fantastic support and a super useful app I'm new to Shopify and getting things setup, so I had a lot of questions. The team at Growave answered all of them. Now I'm super pleased with how this app looks and loving the multifunctionality of it.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi MidnightCircle team, Our whole team is so happy to read such kind words! Your feedback is highly appreciated.🤩 We are happy to see our product and service meet your expectations. Please always feel free to contact us with any questions you might have. Happy Growaving ❤️!

5 / 5 Share

Feb. 18, 2023

First class customer service! I had changed my store theme which hid my review & rewards options. I sent an email to see how to get it back & received very simple instructions for what to do on my end & they did the rest with a smile.

Using app

About 1 month

Total reviews

6

Average rating

3.5

Developer Reply

Hi, team of FunkyPeacockStore, Thank you for taking the time and sharing such detailed feedback on our team. It is great pleasure for us to serve such grateful customers as you ✨. Our team works hard to keep this level. And you are always welcome if you need our assistance 🥰!

5 / 5 Share

Feb. 17, 2023

Great customer support. I asked the Growave team to implement an advanced setting for my rewards system. Anna was super responsive, helpful, and transparent during the whole process, which is super important to me as a customer!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Dear DayglowHairColor, Thank you for taking the time to share your experience with other customers.🤩 We'll do our best to continue to provide you with the highest level of service and product! Thank you for choosing Growave!⭐ Let us know anytime if there's anything else we can be of service 💖

5 / 5 Share

Feb. 16, 2023

Great custumer care system, i asked for some changes and they did all i ask :). Great support. Thank you !

Store

Goyatè

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, the team at Goyatè! Thank you for sharing your feedback 😊. It's such a pleasure to know that we could implement your requests and everything was as you wished. Our team works hard in order to make happy each and every customer. We value everyone and do our best to implement all requests we receive💖. Growave Team is always here for you ✨.