All reviews

Rating Breakdown

  • 5
    95% (2,004 ratings)
  • 4
    2% (49 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (37 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 15, 2023

The app is very good and support is excellent and fast. I've uninstalled it because it makes it mandatory for customers to create an account, while I prefere to let them decide if they want to join the reward program (and create an account) or just purchase more quickly.

Using app

3 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi, team ofmachebuoni, We appreciate your kind word for the app and Support team 🥰. Our team works hard every day to deserve your positive feedback. We’re delighted to hear that you received friendly, attentive service from our team. As for creating an account, I am afraid, without enabling an account, our app doesn't work. Nevertheless, we have forwarded your feedback to Product Management to review and implement in the closest updates. Please note that we are always here to assist you if you decide to come back. Hope to work with you again 🙌🏻!

5 / 5 Share

Feb. 15, 2023

Best customer service I have ever experienced. Quick response times on questions and no question is too much. Just awesome!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hey Kippenpakket.nl team, Thank you so much for this amazing review 💕! We at Growave always strive to be proactive, as your good experience with us is our top priority! Looking forward to assisting you more! Happy Growaving 💙

5 / 5 Share

Feb. 12, 2023

great service to fix my quick login issue and the google review issue. Begi is so patient for my complicated issues.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear team at Olynvolt💫, We really appreciate you taking the time to leave us a review💖. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience🥰. Thank you for choosing Growave✨!

5 / 5 Share

Feb. 12, 2023

Very cool features came with this app. i really like those. However, the app navigation needs to be more user-friendly and should have more customization capabilities. Anyway the customer service is very helpful and they help me set up the app.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Hey, Dotflakes Team! Thank you so much for your valuable time and your 5-star review. 💙 We will definitely make sure to take your feedback into account. Our Support Team is doing its best to provide a great experience with our app and customers as you motivate us to keep going! Happy Growaving✨!

5 / 5 Share

Feb. 10, 2023

Easy to use and fantastic, fast customer service!! The customer service took the anxiety out of learning yet another Shopify app. Our customers are happy, too, that they don’t have to download anything or keep track of their points. We have an older demographic and it’s worked beautifully.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Kerri and team of 6th & Broadway Clothing and Decor, Your kind words keep our hearts warm and inspire us to make great things 🥰! We appreciate your support and trust! With love, Growave team ❤️!

5 / 5 Share

Feb. 9, 2023

The app works great and does what it promisse. The support team is on top of their game, super fast and really helpful! Thanks so much for your service!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Chris and the team of Powerslide, Thank you so much for your heart-melting words. Deserving your 5-star feedback is the best reward for us. Best, Growave team ❤️!

5 / 5 Share

Feb. 9, 2023

It's very great app! Very useful, there's a lot of function on it and really stable! And also the support team is so fast and quick response to resolve our problem! My shop is growing fast after I install Growaves app! especially for the Customer Tier. Our customer now will always re-purchase on our shop in a certain times to keep their Tier, points and rewards. It's really so obvious to feel the different after we use this app. Thank you Growaves :)

Store

BFFECT

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey, team at BFFECT! 🤗🤗 Thank you for choosing Growave and sharing your valuable experience with us and the world. Your insight on how the Tier program helped you get repeat sales is a delight for us. We assure to do our best to keep up with your expectations and not let you down ever! 😊

5 / 5 Share

Feb. 6, 2023

We only just started using it but so far it's been a very good experience. The setup was incredibly easy and intuitive, and where we needed some support on styling the widget, Binazir in the support team has been an absolute super start. We're looking forward to see it being used by our customer and what difference it'll make to our sales.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey, the team at Magicglow! Thank you so much for such an amazing review 😍. We are always happy to support you and glad to see you with Growave. Our big team works hard every day and we appreciate you have noticed it. Looking forward to a great collaboration. ​Happy Growaving! ❤️

5 / 5 Share

Feb. 6, 2023

Very nice app, mostly rest of the apps just are really expensive but this one has a reasonable price. Most importantly, their customer support is amazing, I had an issue and they fixed it in less then a day!

Using app

28 days

Total reviews

7

Average rating

5.0

Developer Reply

Dear team at Sultan clothe🌺, It makes our day hearing about how much our customers love Growave and the great service they’ve received from our team🥰. Thank you so much for taking the time to leave such a great review❤️!

5 / 5 Share

Feb. 5, 2023

It is a very great app. Whenever I had any issues, I was able to contact the support team and they were able to resolve all issues quickly. Also, I used to use multiple apps, but thanks to this app I was able to consolidate them into one, which saved me a lot of money and I am very happy with it. 日本の方向けにも。 複数の機能を1個に集約でき大幅な節約ができます。 また、複数言語への対応もしっかりしているので安心して利用できると思います。 ただ、サポートは英語のみなのでそこだけ注意が必要です。

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey, the team at Akecon-アケ魂- 🤗! Thank you for your lovely feedback! 😍 Our team is always happy to help our customers. We appreciate you taking your time and leaving us such an amazing review. 😇 Happy Growaving. 🐬

5 / 5 Share

Feb. 3, 2023

Great app. You can do so many things with just this one. Thank you to amazing customer support teams, they always reply fast and solve the problems.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, the team at move me🥰, Thank you for your great review about Growave💙. We’ve passed your kind words on to our team, they are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you🙌🏻. Thank you for choosing us✨!

5 / 5 Share

Feb. 1, 2023

Perfect app. When you have a question you can use the chat function. Got a question and I got an immediate personal and perfect answer. 5 stars for me!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Dear chastity-shop, Thank you for taking the time to share your experience with other customers 🤩. Proving the best experience with the app and support is our main priority. From our side, we'll try our best to keep assisting you along this beautiful journey! Happy Growaving!💖

5 / 5 Share

Jan. 31, 2023

App con muchísimo potencial, genial para la fidelización de clientes. Llevamos más de un año con ella y estamos muy contentos, pero lo que es mejor, lo están nuestros clientes, que ven día a día cómo les premiamos por confiar en nosotros. Buen servicio de atención al cliente, responden rápido a tus dudas. Muy recomendada si quieres dar un pasito más en tu negocio

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hey Luis and the team at Doctor Panush! ✨ We are very grateful for your amazing words and appreciate you for staying with us, it's really enjoyed working with you guys. 🤗 Happy Growaing! 🤞

5 / 5 Share

Jan. 24, 2023

I checked every other app on the shopify app store and i keep on coming back to to growwave. I am super happy that i picked this app, it is working flawlessly. I just want to say the account manager Gera have been so wonderful. she has a lot of patience and very prompt on all my quiries. One of the best support staff I have met and I could not be more happier. She is always there when you need her

Using app

About 1 month

Total reviews

17

Average rating

4.8

Developer Reply

Hi Prettyclick Admin, It was wonderful assisting you. Super glad I was able to help. 🤗 Thank you so much for taking the time to leave us a review. We're delighted to know that Growave makes a big difference to you! These are the experiences that keep us so motivated to continue doing what we’re doing. Happy Growaving! 💜

1 / 5 Share

Jan. 23, 2023

I used this app for over a year and it was a big mistake for our store. I would say that in the last year or so I received only a couple of reviews and I couldn't understand why. I changed from this provider to another and started getting reviews immediately. The cost of using this program is immeasurable to us.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi team at Playroom Avenue, 😇 Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with our product. Our goal is to provide our customers with the best possible experience, and we regret that we fell short in your case. 🙏🏻 We take all feedback seriously and we would like to use this opportunity to make things right. We have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. Our aim was to ensure a clear and accurate understanding of the situation with the Reviews feature as this information could assist us in comprehending the circumstances better and making the necessary improvements. We would greatly appreciate it if you could reach out to us at your earliest convenience so we can discuss a resolution that will work for you. ⭐️

5 / 5 Share

Jan. 22, 2023

The application is very good and easy to set up! The support is very responsive and we thank them for all their help!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Dear Jamila and hadijewelry team ❣️! Thanks a lot for your 5-star review! We sincerely appreciate your feedback 💛. And we’re so happy to have you as a customer. You’re welcome to come again anytime 🥰.

5 / 5 Share

Jan. 16, 2023

Highly recommend app!! I have it over 2 years and helped me a lot to ingress my sales and my cart value. the customer service is amazing and super fast. they helped me on day Sunday, with a code in my site and i'm very grateful for this. Thank you people you are fantastic !!!!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey, Eleni and the team at the 3rd Floor! 🤗 I highly appreciate your kind words 🥰. You motivate us🤞 Our merchants deserve the service from our side 24/7 hours and we do our best to provide a great experience with our app. Stay with us and we will make everything for you. 😊 Happy Growaving! ✨

5 / 5 Share

Jan. 13, 2023

So far I am very pleased with this app. I'm still in the trial period but it was easy to set up and integrate, and in the few instances I had issues it was incredibly simple to get assistance. Customer support is prompt and helpful, and willing to make individual changes to suit the customer. So far I'm fairly sure I'll be continuing past the trial period.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, the team at Thunderhead Studio, We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you 💖. Happy Growaving✨!

5 / 5 Share

Jan. 12, 2023

Very good app with excellent customer service. Highly recommended and I'm sure it will be of great help to our store. Thanks!

Store

KUORI

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi KUORI team, Thank you so much for your kind words! We are so happy to hear that you are satisfied with our app. We will continue to try to do everything for our customers 💖. Happy Growaving 😊

5 / 5 Share

Jan. 12, 2023

Outstanding support was offered to me. When I saw the app I instantly wanted it because it provided all the features I was looking for in one seamless app. The installation was a little tricky for me so Growave stepped in and helped customize it to my liking. Kani, Almaz, and Aidana were incredible. With all its great features, I know it's going to play a major role in growing my business.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Team at Diva Ink 🤗! Thank you so much for your positive feedback! We're thrilled to hear you enjoyed our app and service. We find it to be a favorite among many of our customers. When we hear such warm words from happy customers like you, we spread positivity around 🥰. Hope to serve you again soon ❤️.