Growave: Loyalty & Wishlist

Dear Phoenix Florals Team, Thank you for revisiting your review! We’re thrilled to hear that we could resolve your issues and that our loyalty program is delivering value to your customers. Your feedback is incredibly important to us and helps drive continuous improvement. Regarding the email delivery challenges you mentioned, we’re pleased to share that all issues have been fully resolved. You can now count on seamless functionality moving forward. Your continued trust and support mean a great deal to us. If you have any further questions or suggestions, please don’t hesitate to reach out. We’re here to ensure your experience with Growave remains exceptional. 💖 Best regards, Binazir Head of Customer Support Team Growave

Dear Febron team, Thank you for sharing your feedback with us. We greatly appreciate your input, as it helps us continually improve our services and better meet the needs of our valued customers. After reviewing the issues raised, we’re pleased to inform you that the discrepancy in the reward program settings between 2022 and 2023 has been identified and resolved. This will prevent any future glitches related to discounts on your account. Regarding the recent pricing update, we understand your concerns and are happy to offer you the option to remain on your current plan at the previous pricing, provided the monthly order limit is not exceeded. We sincerely appreciate your patience as we worked through these matters, and we’re committed to ensuring your continued satisfaction with Growave. Should you need any further assistance or have additional questions, please don’t hesitate to reach out. Best regards, Binazir Head of Customer Support Team Growave

Bonjour, KOREANISTAS team! Thank you for your kind words! We're thrilled to hear that our product is user-friendly and that the added features enhance the overall customer experience. Our support team is committed to providing quick and responsive assistance. If you have any further feedback or questions, feel free to reach out. Merci beaucoup! 🥰 Begaiym, Reputation Manager

こんにちは! 🌟 こだわりの革 MARUYA selection Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our app meets your expectations. It's fantastic to know that the implementation of a point system, a wishlist, and the customization of initials for anonymous reviews have been beneficial for Japanese users. We're delighted that our team's responsiveness to your inquiries has contributed to your trust in us. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you. ありがとうございました! (Thank you very much!) 🌈 Begaiym, Reputation Manager

¡Hola, StrettoXpress team! Thank you for taking the time to leave a 5-star review - it means a lot to us! We're glad to hear that our service served you well. If there's anything else we can do for you or if you have additional feedback, feel free to drop us a message. 🤗 ¡Hasta pronto! 🌟 Begaiym, Reputation Manager

Hello, Swaplanet team, We can't express how delighted we are to receive your positive feedback! It's fantastic to hear that our wishlist, loyalty, and referral programs have been instrumental in boosting your revenue and customer engagement. We strive to provide fast and effective support, and we're thrilled that you've experienced just that. 😍 Thank you for recommending us! We value your partnership and are committed to continually exceeding your expectations. If you ever have more insights to share or questions, feel free to connect with us. 🙏 Best regards, Begaiym, Reputation Manager

Dear MR.MOCK Original Brand team, Thank you for sharing your positive experience with Growave! It's fantastic to know that our platform has proven to be a game-changer for your business. Thank you for choosing Growave, and we look forward to continuing to support your business growth. 🥰 If you ever have any questions or feedback, feel free to reach out. Begaiym, Reputation Manager

Hey, 59Balloons team, Thank you for sharing your thoughts! We're happy to have eased your worries about using Growave with Shopify. We understand that navigating the world of e-commerce tools can be overwhelming, especially for newcomers, and we're delighted that our team has been able to provide the support you need. 😍 If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way. Begaiym, Reputation Manager

Hello, PeppermintOne team, We're delighted to receive your 5-star review! It's fantastic to know that you find our app user-friendly and valuable with its customization features. Our team is always here to provide immediate answers, ensuring you have a seamless experience. 💙 If you ever need further assistance or have more feedback to share, please don't hesitate to contact us. Your satisfaction is our priority! Begaiym, Reputation Manager

Hey, Clan Earth team, Thank you for your kind words! We're thrilled to hear that you're enjoying our app and appreciate our support. Your satisfaction is our priority, and we're here to assist you every step of the way. Cheers to a great partnership! 🥳 Begaiym, Reputation Manager

Dear Pillowfied team, I want to extend my sincere apologies for any inconvenience caused by recent changes to our pricing structure and the challenges faced during the app installation. Your feedback has been invaluable in refining our processes, and we appreciate your engagement with our customer service team. We acknowledge that the installation process didn't meet expectations, and we are committed to improving the experience. The decision to adjust pricing was made after careful consideration of various factors. We understand your concerns and value your loyalty. To ensure a seamless transition to the new pricing, I am open to discussing your individual case. I am available for a meeting via email or a personal call to address your concerns and maintain a positive experience with our application. I understand your decision to remove our application was disappointing, and I sincerely apologize for any frustration it may have caused. Unfortunately, my attempts to contact you via email and phone to discuss possible solutions were unsuccessful. Nevertheless, I want to assure you that I am always available and eager to address any concerns you may have. We highly value our partnership with you and would be delighted to resume our collaboration. If you have any specific questions or if there are areas of concern you'd like to discuss, please let me know a convenient time for you. I am committed to finding a resolution that ensures your satisfaction with our application. Thank you for your understanding and continued support. I look forward to the opportunity to reconnect and work towards a positive resolution. Begaiym, Client Care Specialist

Dear, Marron Glacé Paris team, We truly appreciate your positive feedback! 🌟 It's wonderful to hear that our app on Shopify has been a valuable asset for you. Our commitment to prompt and friendly customer support is at the forefront of our service, and we're delighted to know that our team, especially Yzat, has exceeded your expectations. Your kind words motivate us to continue delivering the best experience possible. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to ensure your satisfaction with our products and support! 💖 Begaiym, Reputation Manager

Hey, team at House of Bones, Thank you for your 5-star review! 🤩 We greatly appreciate your kind words about our app and customer service. We're committed to providing excellent service and are delighted to hear that our team was quick to respond and friendly. If you have any further questions or feedback, please feel free to reach out. We value your satisfaction and look forward to serving you in the future! 💙 Begaiym, Reputation Manager

Hey Essential Outlet team, A big thank you for your positive feedback and the fantastic 5-star rating! Your recommendation is a great motivation for us to keep up the good work. 💖 If there are specific aspects you liked or any way we can enhance your experience, feel free to let us know. We're excited about the opportunity to serve you again and ensure your satisfaction remains our top priority. ​Begaiym, Reputation Manager

Hey H22 team, Thanks a bunch for the awesome 5-star review! We're super happy you love what we do. Your support means a ton, and we're really proud we could make you happy. Can't wait to help you out again! 😍💗 Cheers, Begaiym, Reputation Manager

Dear SLOW RITUALS team, I hope this message finds you well. I wanted to express our sincere gratitude for sharing your valuable feedback with us. Your openness in expressing your experience with our application is genuinely appreciated, and we deeply regret that your expectations were not fully met. We understand the impact changes in our pricing structure can have, especially for our early users, and we sincerely apologize for any inconvenience this may have caused. 😥 The decision to adjust our pricing was made after careful consideration to optimize our services and align with industry standards. However, we recognize and empathize with your concerns, and we are committed to finding a solution that addresses your needs. It genuinely saddens us that we were unable to meet your expectations. We've made several attempts to reach out to you, but unfortunately, we have not received a response. We understand that your time is valuable, and we apologize if our attempts to connect have inconvenienced you further. However, we are always eager to resume our collaboration and will be available to address any questions or concerns you may have. If you are open to it, I am available for a phone conversation or correspondence via email at your convenience. I am committed to listening, understanding your requirements, and working towards an optimal solution that satisfies both parties. Once again, we appreciate your feedback, and we are eager to engage in a meaningful dialogue to address your concerns. 🙏 Begaiym, Client Care Specialist

Hey, TissuGraphique team, Thank you for the 5-star rating! 🤩 We're thrilled to have provided a great experience. Your satisfaction is our priority, and we look forward to serving you again. 💖 Best regards, Begaiym, Reputation Manager

Hey UROKO team, Thank you for the kind words and the 5-star review! 🥰 We're delighted to hear you love Growave's rewards program, review functionality, wishlists, and shoppable Instagram galleries. Our team is dedicated to providing outstanding and responsive support. We appreciate your recommendation! 💌 Best regards, Begaiym, Reputation Manager

Dear Starry Ferry Books team, Thank you for sharing your feedback with us. I sincerely apologize for any inconvenience you've experienced, and I appreciate your patience and understanding. Your satisfaction is our top priority, and we are committed to addressing your concerns. Regarding the CSV import function, we understand the importance of this feature, and we apologize for any inconvenience it may have caused. Our support managers have already reached out to you to assist with the import process. If there are any specific details or inaccuracies in the data causing the issue, please let us know, and we will do our best to resolve it promptly. We understand your frustration with the lack of instant chat support. Unfortunately, live chat is not available on your current plan. However, our email support is operational 24/7, and our support team is ready to assist you promptly. 💗 Regarding the sender's email address, we apologize for any confusion. The option to customize the sender's email address is a feature available with our Growth plan. We understand the importance of branding, and we regret any inconvenience this may have caused. Once again, I apologize for any inconvenience, and we appreciate your feedback as it helps us improve our services. We would be delighted to receive your response to further enhance your experience working with us. Your input is invaluable in shaping our services to meet your needs. Best regards, Begaiym, Reputation Manager

Dear team at Weriion, Thank you for the glowing review! We're thrilled to hear you're enjoying Growave's features and experienced excellent customer support. Your feedback on the app's convenience in consolidating multiple benefits is especially appreciated. If you have any more feedback or suggestions, feel free to reach out. We're committed to providing top-notch service. 💗 Thanks again for choosing Growave! Best regards, Begaiym, Reputation Manager