Growave: Loyalty & Wishlist
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Good
Hello, AMMSUN Beach Umbrella team, Your 5-star review has truly made our day brighter! We're delighted to learn that you've appreciated our service. Our mission is to ensure our customers' satisfaction, and your review reaffirms our dedication to that goal. Please know that we're always here to assist you with any questions or concerns you may have. Thank you for choosing us! 🥰 Begaiym, Client Care Specialist
good!
Hi there, Suburban team, We're delighted to receive your 5-star rating and to know that you had a positive experience! 😍🌟 Your satisfaction is our priority, and we're committed to maintaining the high standard of service you deserve. Thank you for choosing Growave! Best regards, Begaiym Client Care Specialist
The app is easy and effective, I appreciate prompt responses from their team when a questions arises.
Hey, gabrielcosmetics team, Thank you for the fantastic feedback! 😍 It's wonderful to hear that you find our app easy to use and effective. Our team takes great pride in delivering quick and helpful responses to our users. Your satisfaction is our priority, so please don't hesitate to get in touch if you ever have any questions or concerns. We're here to support you every step of the way! 💜 Begaiym, Client Care Specialist
The support team is absolutely awesome and made changes that we needed extremely quickly! Thank you so much.
Hello Team Windrunner Leather, We want to extend our heartfelt gratitude for your kind words and the stellar 5-star rating! Hearing that you're enjoying the app and that our support has exceeded your expectations fills us with joy. Our team is committed to delivering top-tier service, and knowing that our efforts have made a positive impact is truly fulfilling. Your support means everything to us! 🥰 Should you have any further feedback or suggestions to share, please feel free to reach out to us. Warm regards, Begaiym, Reputation Manager
Hello, AMes Thés team, Thank you so much for your 5-star rating of our app.😍 It's really rewarding to know that we meet your expectations and that you value us highly. We will continue to provide top-notch services just like this. If you ever need our assistance, we're always here to help. Thanks for choosing Growave! 💙 Begaiym, Client Care Specialist
I’m a customer from Hong Kong. Due to a major upgrade in our membership tiers, we contacted your team for assistance in the early hours, and they were able to provide immediate support. They arranged for technical staff to help us with backend updates and offered valuable suggestions. This allowed us to completely revamp our membership system, and the system’s features are more than sufficient for our needs. This experience was excellent! I highly recommend everyone use this program.
Hi there, UNTOUCHED UNITED team, We're over the moon to receive your 5-star review!🤩Our support team works tirelessly to ensure every customer's needs are met, and we're thrilled to hear about your positive experience. Thank you for choosing us, and we're here for you whenever you need us! 🫶 Begaiym, Client Care Specialist
THE BEST OMNI-CHANNEL LOYALTY PROGRAM OUT THERE!!! Absolutely love this system. We have it connected to Klaviyo for email notifications and "Customer Accounts Hub" for a premium customer profile UX on the front end. Relatively responsive to request, great customer service.
Hello, Chiappetta Shoes, Thank you for your wonderful review!🩷We're thrilled that you find our omni-channel loyalty program to be the best out there. Our goal is to provide a comprehensive solution that seamlessly integrates with Klaviyo for email notifications and enhances the customer profile UX through "Customer Accounts Hub." Your satisfaction is paramount to us, and we're dedicated to delivering excellent customer service and responsiveness. We're excited to continue exceeding your expectations and serving your needs! 🥰 Begaiym, Client Care Specialist
We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!
Hey, FLO Aroma team, Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to provide small businesses like yours with the essential tools they need to succeed, and we're thrilled that our app has met your expectations. Our dedicated support team is always here to assist you promptly, and we're delighted that you've had a positive experience with them. Keep an eye out for new updates on the horizon – we're excited to continue innovating for you! 🤗🫶 Begaiym, Client Care Specialist
We had issue of integration with omnisend templates, We were really upset but thanks to Begaiym as her team gathered and took care of it, they created new templates, installed and set them up for us...Their CEO personally reached out and Begaiym was super helpful...Thank you everyone at growave.
Dear A Bit Orange team, Thank you so much for your kind words! 🥰 I'm truly glad that our team and I could assist you with the integration issues you were facing with Omnisend templates. Ensuring our clients are satisfied and their needs are met is our top priority at Growave. It was a pleasure working with you personally, and I'm grateful for the opportunity to help. Your feedback means a lot to us, and we're here to support you every step of the way. Thank you for choosing Growave! ✌️💙 Begaiym, Client Care Specialist
Le faltan bastante funcionalidades, y aunque el soporte es bueno deben trabajar en mejorar las funcionalidades. Por ejemplo, no puedo poner en una landing, reseñas de productos que están agotados en mi tienda
Dear cuchy.es, Thank you for helping us improve our app and for sharing your ideas! As you may already know, we have successfully adjusted the functionality you mentioned, and you can now display all reviews within our app! Please get in touch with us so that we can set up your idea in your shop. Best regards, Joel
Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!"
Hey, ZAPAKA team, Thanks a lot for your awesome review! We're really happy to hear that Growave is super useful for your Shopify store and that it's making things easier for your customers. Our support team is always here to help you get the most out of Growave. Let's keep up the good work together! 🤗 Best regards, Begaiym, Client Care Specialist
Growave has been a great platform for our small business and importantly affordable. Would like to see a more beautified page for the loyalty programme that links to our website but other than that it is easy to navigate and ticks all the boxes. The support team is always very quick to respond and provide answers.
Hello, Cabela team, Thank you for taking the time to share your positive experience with Growave! 💙 We're delighted to have played a role in supporting your small business affordably and effectively. Your feedback about the loyalty program page is duly noted, and we're committed to enhancing its appearance and functionality to better align with your brand. It's fantastic to hear that our support team has been responsive and helpful whenever you've needed assistance. We're excited to continue being a part of your business journey and contributing to your success with Growave! 🫡 Best regards, Begaiym, Client Care Specialist
A great app at an affordable price. It offers all the features we desired, and the customer service is outstanding, earning a perfect 10/10 rating for their invaluable assistance. Thank you for your service and support, Growave Team!
Dear Modora UK, We're overjoyed to read your fantastic feedback and see your perfect rating! Providing you with an app that meets all your requirements and delivering exceptional customer service is our mission, and we're delighted to have exceeded your expectations. Thank you for choosing Growave! Should you ever need assistance or have any questions, please don't hesitate to contact us. We're here to assist you every step of the way 😍🫡 Begaiym, Client Care Specialist
ソーシャルログイン機能がなくなった
こんにちは、デジタルサイネージ専門社 TVSIGN.JP, Thank you for sharing your feedback. We would like to provide some clarification regarding the recent update involving the Social Login feature. After careful evaluation, the decision was made to remove the Social Login feature in our upcoming updates. This change allows us to focus on enhancing other features, including Rewards, Wishlists, Reviews, and Instagram UGC, to provide a more robust and versatile platform for our users. We have attempted to contact you multiple times regarding this matter but have not received a response. We would be happy to discuss this further and provide potential workarounds to address your needs. Best regards, Binazir Head of Customer Support Team Growave
Kind and attentive support. Always get back to you in a timely manner and answer questions. Very satisfied so far!
Hello, OakieBees team, We greatly appreciate your positive feedback!🥳 It's fantastic to know that our team's dedication to providing kind and attentive support has left you satisfied. We're committed to maintaining this level of service and ensuring that your needs are always met promptly. Should you have any further inquiries or require assistance, please feel free to reach out. Thank you for choosing us! 🥰 Begaiym, Client Care Specialist
Excellent suivi et équipe très réactive en cas de problème ! L'application permet de nombreuses options et personnalisation, de plus vous bénéficiez d'une vraie assistance en cas de problème ! Je suis très content et je recommande grandement cette application.
Salut, Théia Candle Switzerland team! Your glowing review and 5-star rating have truly made our day! Knowing that our application has fulfilled your needs with its extensive range of features and personalized options is incredibly rewarding. Our team is committed to providing swift assistance whenever it's needed, so we're thrilled that you've experienced this firsthand. Thank you sincerely for your enthusiastic recommendation – it's incredibly valuable to us! If there's anything more we can do to assist you, please don't hesitate to get in touch. Cheers! ✨💖 Begaiym, Client Care Specialist
Great app that offers a lot of value for money. support is high quality
Hello, Aus Opal Store, We're really happy about your great review! It means a lot to us that you think our app is a good investment and that our support is excellent. Making sure you're happy with our service is what we're all about, and your five-star rating tells us we're doing it right. Thanks for picking us and believing in what we do. We're excited to keep impressing you in the future! 🙏😍 Begaiym, Client Care Specialist
As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)
Hello, Green Pebble team, We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖 Begaiym, Client Care Specialist
Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!
Hello, Ribcap - Fashionable medical helmets and protective headgear, We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that our customer service team provided valuable assistance. Thank you for taking the time to share your experience, and thank you for choosing our app! 🤗 Begaiym, Client Care Specialist
Ainura is most supportative agent. Helped our brand a lot, to improve some features. Thank you guys! Greetings from Chado Uzbekistan
Salom, Chado team from Uzbekistan, Your review and generous 5-star rating have truly made our day! Ainura is thrilled to have played a part in supporting your brand and enhancing its features. Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. Don't hesitate to reach out if there's anything else we can do for you 🥰💖 Begaiym, Client Care Specialist ✨
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