All reviews

Rating Breakdown

  • 5
    93% (1,145 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,205)
Review RSS Feed Review RSS Feed

2 / 5 Share

Feb. 23, 2024

ソーシャルログイン機能がなくなった

Using app

8 days

Total reviews

1

Average rating

2.0

Developer Reply

こんにちは、デジタルサイネージ専門社 TVSIGN.JP, Thank you for sharing your feedback. We would like to provide some clarification regarding the recent update involving the Social Login feature. After careful evaluation, the decision was made to remove the Social Login feature in our upcoming updates. This change allows us to focus on enhancing other features, including Rewards, Wishlists, Reviews, and Instagram UGC, to provide a more robust and versatile platform for our users. We have attempted to contact you multiple times regarding this matter but have not received a response. We would be happy to discuss this further and provide potential workarounds to address your needs. Best regards, Binazir Head of Customer Support Team Growave

5 / 5 Share

Feb. 22, 2024

Kind and attentive support. Always get back to you in a timely manner and answer questions. Very satisfied so far!

Using app

26 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello, OakieBees team, We greatly appreciate your positive feedback!🥳 It's fantastic to know that our team's dedication to providing kind and attentive support has left you satisfied. We're committed to maintaining this level of service and ensuring that your needs are always met promptly. Should you have any further inquiries or require assistance, please feel free to reach out. Thank you for choosing us! 🥰 Begaiym, Client Care Specialist

5 / 5 Share

Feb. 19, 2024

Excellent suivi et équipe très réactive en cas de problème ! L'application permet de nombreuses options et personnalisation, de plus vous bénéficiez d'une vraie assistance en cas de problème ! Je suis très content et je recommande grandement cette application.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Salut, Théia Candle Switzerland team! Your glowing review and 5-star rating have truly made our day! Knowing that our application has fulfilled your needs with its extensive range of features and personalized options is incredibly rewarding. Our team is committed to providing swift assistance whenever it's needed, so we're thrilled that you've experienced this firsthand. Thank you sincerely for your enthusiastic recommendation – it's incredibly valuable to us! If there's anything more we can do to assist you, please don't hesitate to get in touch. Cheers! ✨💖 Begaiym, Client Care Specialist

5 / 5 Share

Feb. 16, 2024

Great app that offers a lot of value for money. support is high quality

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Aus Opal Store, We're really happy about your great review! It means a lot to us that you think our app is a good investment and that our support is excellent. Making sure you're happy with our service is what we're all about, and your five-star rating tells us we're doing it right. Thanks for picking us and believing in what we do. We're excited to keep impressing you in the future! 🙏😍 Begaiym, Client Care Specialist

5 / 5 Share

Feb. 14, 2024

As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)

Using app

7 months

Total reviews

10

Average rating

4.6

Developer Reply

Hello, Green Pebble team, We're delighted to receive your positive review! It's fantastic to hear that you're enjoying the app and finding value in it. At Growave, we strive to provide exceptional support, and we're glad that Masha was able to assist you with patience and expertise. Thank you for recognizing our efforts. If you ever have any questions or need further assistance, feel free to get in touch. We're always here for you! 💖 Begaiym, Client Care Specialist

5 / 5 Share

Feb. 13, 2024

Great app for a good price. We got all the features we wanted. Customer service is 10/10, they helped us a lot. Thank you so much!

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Ribcap - Fashionable medical helmets and protective headgear, We appreciate your 5-star review! It's wonderful to hear that our app meets your requirements and that our customer service team provided valuable assistance. Thank you for taking the time to share your experience, and thank you for choosing our app! 🤗 Begaiym, Client Care Specialist

5 / 5 Share

Feb. 8, 2024

Ainura is most supportative agent. Helped our brand a lot, to improve some features. Thank you guys! Greetings from Chado Uzbekistan

Store

Chado

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Salom, Chado team from Uzbekistan, Your review and generous 5-star rating have truly made our day! Ainura is thrilled to have played a part in supporting your brand and enhancing its features. Your satisfaction is our utmost priority, and we're committed to being there for you every step of the way. Don't hesitate to reach out if there's anything else we can do for you 🥰💖 Begaiym, Client Care Specialist ✨

5 / 5 Share

Feb. 7, 2024

Amazing app with great features – loyalty program points, rewards, referrals, reviews, wishlists and auto discounts. The support team is also great and very prompt in fixing any issues you may face.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Fresh Beauty Co. team, Your review is truly motivating! 🌟 We're glad you're enjoying our app and its perks, like the loyalty program and discounts. Our team is committed to continuous improvement, so your feedback is invaluable. Rest assured, we're here to address any concerns promptly. Thank you for your support, and here's to making your experience with us even better moving forward! Begaiym, Reputation Manager

5 / 5 Share

Feb. 3, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Mixxture Company, Thank you for taking the time to give Growave a 5-star rating! We're overjoyed to hear that you're enjoying our app. Your satisfaction is our priority, and we appreciate your support 🙏💖 Kind regards, Begaiym, Reputation Manager

5 / 5 Share

Feb. 3, 2024

Die Funktionalitäten der App sind genau das, was wir aktuell für den Community Aufbau benötigen. Die Einführung der App wird durch eine Checkliste super einfach gemacht, mit einer sinnvollen Reihenfolge und den notwendigen Schritten um sie korrekt in das bestehende Theme einzubinden. Daran könnten sich andere App-Entwickler mal ein Beispiel nehmen. An zwei Stellen hat es bei unsgehakt, aber das hatte der Support innerhalb von Minuten gelöst. Auch auf Wünsche zur Layoutanpassung ist man in kürzester Zeit eingegangen. Also von unserer Seite eine klare Empfehlung!

Using app

3 days

Total reviews

3

Average rating

4.3

Developer Reply

Dear shopstartups - Entdecke kuratierte Startup-Produkte, Vielen Dank for your outstanding feedback!🤩We're delighted to learn that our app's functionalities align seamlessly with your community-building goals. Your positive comments about the user-friendly introduction and the helpful checklist are greatly appreciated. We're thrilled that our support team swiftly addressed any issues you encountered. Your recommendation means a lot to us, and we're here to provide continued support. Wir freuen uns über Ihre klare Empfehlung und stehen Ihnen stets zur Verfügung. Vielen Dank für Ihr Vertrauen! 💙 Best regards, Begaiym, Reputation Manager

5 / 5 Share

Feb. 2, 2024

fantastic app and fantastic support from their team, super friends and super supportive. Highly recommend

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey, L'archivo team, We can't thank you enough for your fantastic feedback!💖 It's wonderful to hear that our app and support team have exceeded your expectations. Your positive recommendation is truly appreciated, and we're dedicated to ensuring that your experience remains nothing short of superb. If there's anything else you need, don't hesitate to let us know! ✌️ Begaiym, Reputation Manager

5 / 5 Share

Feb. 1, 2024

Excellent response and excellent customer serivce. Very helpful with my custom requests, no hassle. I am pleased with the app and its features. Thank you for the great support.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello SKYE KIYOMI BEAUTY, LLC team, We appreciate your positive feedback and are delighted to learn that you found our support helpful and hassle-free. It's fantastic to hear that you're pleased with the app and its features. Our team is committed to delivering a seamless experience, and we're here for any further assistance or custom requests you may have. Thank you for choosing us! 🥰 Warm regards, Begaiym, Reputation Manager

5 / 5 Share

Jan. 31, 2024

So far the support team has been super helpful and assisted us with all design change requests that we had. We're yet to see the actual impact from the app, but so far we're very satisfied with the onboarding process.

Store

VIVEH

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Dear VIVEH team, Thank you for taking the time to share your positive experience with us! We appreciate your kind words and are delighted to hear that our support team has been instrumental in addressing your design change requests during the onboarding process. Your satisfaction is our top priority, and we look forward to the positive impact our app will bring to your experience. If there's anything else you need, please don't hesitate to let us know 🤗💖 Warm regards, Begaiym, Reputation Manager

5 / 5 Share

Jan. 31, 2024

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Delikatesi i tako to... team, Wow! Your 5-star rating brightened our day. Thanks a bunch for your support; we're on a mission to keep providing you with the best services! 👍🤗 Begaiym, Reputation Manager

5 / 5 Share

Jan. 30, 2024

The level of assistance and support we have received from all the team at Growave has been stellar, and everyone has been super helpful and kind! Every matter was looked into promptly, and solved just as quickly. We truly appreciate this, and it definitely gave us the final push we needed to switch to a paid plan and to trust Growave as our partner in the growing of our business.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear MoonRose Jewelry team, Thank you for the 5-star review! 🌟 We appreciate your kind words about our team's prompt assistance and problem-solving. Your trust in Growave as your business partner is highly important to us. We're excited to support your growth journey and look forward to exceeding your expectations. Warm regards, Begaiym, Reputation Manager

4 / 5 Share

Jan. 19, 2024

The Growave Support is very helpful and help you with all your customizations wishes. The app itself has limited features for evaluation. It's not so easy to evaluate how the tool works for customers. There are deviations in the numbers and it is difficult to recognize whether the tool is really working for our community. That's why i give only 4 stars. Apart from that we are happy with Growave. It's nice too to have different options in one tool (reviews, wishlist, referral, ...)

Using app

7 months

Total reviews

5

Average rating

4.6

Developer Reply

Dear GREENFORCE team, Thank you for taking the time to share your detailed feedback and for your kind words about our support team. We’re delighted to hear that you found our team helpful in addressing your customization needs. We understand your concerns regarding feature evaluation and tracking results. We continuously work to improve our app and provide tools that offer clear and accurate insights into performance. If you’d like, we can arrange a call or provide a detailed guide to help you better evaluate the tool’s impact on your community. Your input is invaluable to us as we strive to enhance our platform to meet our clients’ needs. We’re thrilled to know you’re happy with Growave overall, and we’re committed to ensuring your satisfaction going forward. 😇 Best regards, Binazir Head of Customer Support Team Growave

5 / 5 Share

Jan. 15, 2024

Amazing, the support is 10/10 and the app works great.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey, Original Allure team, Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰 If you have any further feedback or suggestions, feel free to share them with us. Begaiym, Reputation Manager

5 / 5 Share

Jan. 11, 2024

Great functions of the app that provide real added value and nice customer-oriented support that acts quickly and easily. The app is constantly being developed and things work. Thank you very much and keep it up. Best regards

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Dear La Cigale Shop , Thanks a ton for your 5-star review! We're delighted you love our app's features, appreciate our quick customer support, and notice our constant improvements. Your kind words mean the world to us! We're committed to keeping it up and appreciate your support! ✨💙 Best regards, Begaiym, Reputation Manager

5 / 5 Share

Jan. 10, 2024

Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear Cafe Najjar team, Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖 Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app! Begaiym, Reputation Manager

2 / 5 Share

Jan. 12, 2024

When I mentioned the significant price increase in this review, I was offered a discount equivalent to the previous plan. If that is the case, they should make that offer uniformly to existing users. It is a very useful application, but I am afraid that there will be another significant price increase and I will be using it with the uncertainty of when the current discount will no longer apply to me. I feel that this is a company that can never be trusted.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi the team at CIELOHUK, Thank you for sharing your feedback regarding our recent pricing adjustments. The primary reason for our updated pricing is the release of Growave 2.0, which includes enhanced Loyalty & Rewards, Reviews, and Wishlist programs. This upgrade ensures all new clients can fully benefit from the improved features and capabilities of the platform. To support our loyal users, we’ve introduced an exclusive discount that gives you the flexibility to either remain on your current plan or transition to the new one at a discounted rate. Despite our efforts to connect with you via phone and email, we have not yet received a response. Your feedback is highly valuable to us, and we would greatly appreciate the opportunity to discuss any concerns or questions you may have. Please feel free to reach out at your convenience, as your satisfaction is our priority. Best regards, Binazir Head of Customer Support Team Growave