Growave: Loyalty & Wishlist
Boost sales with Loyalty, Reward, Referrals, Wishlist, Reviews
Rating
4.8
feedback
1,216
chart
#1,718
All reviews
Review RSS Feed
Nov. 10, 2023
Great app for managing wishlists and points rewards, very helpful. Worth noting the positive experience with the operator Janat, who assisted us excellently in resolving some issues.
Dear Mayermoover team, Thank you so much for your 5-star review! 😍 We greatly appreciate your positive feedback and are delighted to hear that our app has helped manage wishlists and rewards. I'd also like to extend our gratitude for your mention of our customer manager, Janat. We take pride in our team's commitment to providing excellent support, and your positive experience with Janat reinforces our dedication to delivering top-notch service. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 💖🤗 Best regards, Begaiym, Reputation Manager
Nov. 4, 2023
love this app and all the features. the wishlist portion has already made us a bit of money, and very excited to start utilizing various promotions with the loyalty program.
Dear halfpricedmacs team, Thank you for your kind words about our app and features—it means the world to us! 💖 It's fantastic to hear that our app's Wishlist feature is already boosting your sales! We're just as excited as you are to see how our loyalty program will enhance your promotions and grow your business further. Thank you for your enthusiasm, and remember, our team is always here to support you. 🤗 Best regards, Begaiym, Reputation Manager
Nov. 2, 2023
Amazing Customer Service! I love the features this app adds to my website however I can not say enough about their customer service! There have been a couple of times when things weren't showing up correctly & when I emailed the customer service team they responded quickly & resolved the problem. They have amazing communication & are definitely on top of things. Thank you for all of your help!
Dear Calla and Friends team, We're thrilled to receive your praise for our customer service! Thank you for acknowledging the quick response and effective problem-solving from our team. 😍 At Growave, customer satisfaction is our top priority, and your feedback confirms we're on the right track. We're here to support your website's success, and we appreciate your shout-out. Please reach out anytime you need assistance – we're always here to help. 🤗 Best wishes, Begaiym, Reputation Manager
Nov. 1, 2023
Our store just start using Growave and the support team is really really helpful during the transition. We also can see that the developer's still improving their product for the users. Look forward to being a long time customer of Growave!
Hello, team at DailyBenefit.com, Thank you for your wonderful review and the five stars! We're delighted to know our support team was helpful during your transition to Growave. Your recognition of our commitment to constant improvement is greatly valued. We're excited to continue this journey with you and look forward to a long-lasting relationship. 🤩💞 Warm regards, Begaiym, Reputation Manager
Oct. 27, 2023
I had the worst experience with this app. And even worse with the customer service. Even though I used app support to set this up. My website was down for 4 days. It was a very expensive fix. How this was handled by growwave… well they lost a customer. Don't recommend it:
Hello Shaman Sisters team, I extend my sincere apologies for the challenges you've encountered with our app and the difficulties experienced with our customer service. As the Reputation Manager, it deeply concerns me to learn that we fell short of providing you with the excellent experience we strive for. 😔 The downtime of your website and the subsequent costs are distressing. We are actively working with our team to address and rectify these issues to prevent similar situations in the future. Your feedback is invaluable, and I would appreciate the opportunity to discuss your concerns directly. We genuinely regret the problems your website faced due to our app. To address this, we have processed a refund for the months during which you were unable to utilize our services. We understand that you had to remove our application, and we deeply regret any inconvenience this may have caused. We always welcome the opportunity to collaborate with you again, and should you have any questions, we are here for you. I genuinely hope we can rebuild the trust that has been lost. Please be assured that resolving your concerns and ensuring your satisfaction remain our top priorities. 🙏🥰 Begaiym, Client Care Specialist
Oct. 26, 2023
I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button. I asked to make this button visible right away, but it seems impossible to implement. I'm not satisfied at all.
Hello Blondesister team, I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere apologies for the challenges you've encountered while using our platform. I'm truly sorry to hear about the difficulties you've faced in customizing the rewards page and the visibility of the login button. Providing an intuitive and seamless experience is paramount to us, and I regret that we've fallen short in meeting these expectations. 😥🙏 Your feedback is being taken seriously, and we are currently in discussions with our development team to address the concerns you've raised. We are committed to working diligently to rectify these issues and ensure your satisfaction. Once again, please accept our sincere apologies for any inconvenience caused. Your feedback is instrumental in helping us improve and serve you better. Thank you for choosing us; we greatly appreciate your trust, and we assure you that we will strive to enhance your experience working with us. Begaiym, Client Care Specialist
Oct. 25, 2023
Great all-in-one solution app. Also the support was truly perfect. All the customization, and error fixes.. they solved it all. Especially Adil, who help us a ton of times. Thank you.
Dear team at CAVA.LIFE, Thank you so much for your wonderful 5-star review! I'm truly pleased to hear that our all-in-one solution app met your expectations and that our support team, especially Adil, was there to assist you every step of the way. Your feedback is invaluable, and it's customers like you that drive us to constantly improve and deliver our best. 🤩💙 Warm regards, Begaiym, Reputation Manager!
Oct. 10, 2023
This app has a ton of really great functions that we previously had to use multiple apps for, but I think the best part of this app by far is their customer service team. We had quite a few issues with setting up the app to fit our shops theme, and the support team was incredibly helpful and fast with their responses. They were able to help us customize the app to fit our branded colors and helped us troubleshoot other issues we were having. Thank you so much!
Dear Briarwick team, Thank you for sharing your fantastic 5-star review! We're happy to hear that you're finding our app's functions a valuable all-in-one solution for your needs. 🙏🥰 Your kind words about our customer service team have made our day! We're committed to providing top-notch support and ensuring a seamless experience for our users. It's wonderful to know that you found our team incredibly helpful and responsive. Your support means a lot to us, and we're grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. 💗 Begaiym, Reputation Manager!
Oct. 7, 2023
Dear AllOne Wellness team, We truly appreciate your 5-star rating and the positive feedback you've shared. 🤩 Your feedback serves as a constant source of inspiration for us, and if you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 🤗 Begaiym, Reputation Manager!
Oct. 6, 2023
What a great app! Works well, and the support from Anna and Ayana is awesome.
Hey, team at Candlelore! Thank you for your fantastic feedback! We're thrilled to hear that you find our app great and working well for you. We're equally pleased that you've had an awesome experience with our support team members, Anna and Ayana.😍 Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service and support. If you have any questions or need further assistance, please feel free to reach out. We're here to help! 💓🙏 Begaiym, Reputation Manager!
Oct. 1, 2023
Great App & Great Customer Service!
Dear team at Boutique 24, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you're enjoying our app and that you've had a positive experience with our customer service team. 💕 Your feedback is greatly appreciated, and it motivates us to continue providing excellent service and improving our app to meet your needs. If you ever have any more questions or suggestions, please don't hesitate to reach out. 🤗 Begaiym, Reputation Manager
Feb. 26, 2025
I migrated our stores to the new version and had a great team from growave at my side. Fast and competent help!
Hi Jörg and team at hyaluronce, 😊 Our support team is truly grateful for your positive feedback! We're thrilled to hear that you find Growave a great and affordable solution with excellent usability. Regarding the DSVGO issue, we understand the concern, and we'll continue to work towards more transparent regulations, especially in regions like Kyrgyzstan. Thank you for taking the time to share your thoughts with us. Your satisfaction is our top priority, and we're here to assist you with any further needs. 💞 Begaiym, Reputation Manager.
Sept. 28, 2023
Customer service is knowledgeable about the apps and able to answer enquiry within acceptable timeframe. However that's some limitation which they could not do from their end and will need to be specific and clear on the request or enquiry so that they will be able to provide the best solution to your matters. Overall Growave provides what we needs and hope to see the suggestion submitted to be implemented.
Dear Lee and prettyFIT team,😍 We appreciate your feedback on our customer service. We're pleased to hear about our team's knowledge and timely responses. Your input holds significant value to us, and we are sincerely committed to continual improvement. We also hope to implement your suggestions soon. Thank you for choosing Growave! 💖 Begaiym, Reputation Manager!
Feb. 20, 2024
UPDATE 2/20/2024: Another successful fix. This was a little more complicated than the earlier problems but works very well now (scrolling of all comments). Anna was very communicative of where tech was in the process loop, which is much appreciated. UPDATE 9/28/2023: After more work and conversations with GroWave support, my current problems with import of reviews have been resolved satisfactorily. Persistence of Anna and quick response to my support requests, helped to mitigate the wonky import tool provided. Instead of several hundred reviews needing manual input, finally have it down to two dozen, very manageable. I do appreciate the support! Updated to five starts from four stars! ORIGINAL REVIEW: Overall the experience has been very good. 95% of the time response to questions/problems have been stellar. Any updates/fixes have been promptly applied, and 95% of the time brings the system to full and correct function. I am moving from a legacy theme to a new 2.0 theme, and I am being cautious as I configure it to my needs; the legacy theme continues to be my 'live' theme as I work with multiple app providers. GroWave has been helpful and patient in my questions and have been helpful. One incident has not been corrected and I have been patient for the fix. In order to move forward, I have manually imported about 100 entries so there would be something for customers to look at in the new system. As a previous database/server director for a mid-size company, importing/exporting data from different systems was a well known task for me. Unfortunately the import of my few hundred reviews (from an app for which there was a template) fell well short of good; that is, it would not import any of my correctly formatted entries. Error messages were not well defined and the response from support helped to define the problem; these 20 or so entries could be handled manually. But after more than a dozen attempts at importation, the last three hundred or so had never auto imported successfully, thus the manual input. I am still hopeful GroWave will be able to help. Mark
Dear Mark, Thank you for sharing your feedback and experiences with Growave. 🥰 We're delighted to hear that your overall experience has been very good, with prompt responses to questions and problems, as well as updates and fixes applied promptly. We apologize for the incident that hasn't been resolved yet, and we understand your need to move forward. Your proactive step to manually import about 100 entries is commendable, ensuring your customers have access to the new system. As someone experienced in database and server management, your insights are invaluable. We understand the challenges during review import and error messages.Our support team is here to help, and we are dedicated to resolving any outstanding issues to ensure a smoother experience moving forward. Please feel free to reach out if you need further assistance. We're committed to providing you with the best possible support.💖 Begaiym, Reputation Manager.
Sept. 22, 2023
Hi there, Misssenna Jewelry team! We want to express our deep appreciation for taking the time to provide us with your valuable feedback! Your positive experience is incredibly rewarding to hear, and it truly makes our day. 💞 Begaiym, Reputation Manager!
Sept. 17, 2023
Hi, the team at Supershopbis, Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! ❤️ Begaiym, Reputation Manager!
Sept. 16, 2023
The Growave app has a lot of features for little money. We use several of the features and they are great. One of those is the wishlist. Although the standard is already great, we wanted something extra and different. So I contacted support (Masha and Janat) to ask if this was possible. They answered me in a few seconds and told me that it was no problem at all. They built it in no time! We're so happy with it. So great app and a great team!!!
Dear team at 0031 Shop, Thank you for your fantastic review! ✨ We're delighted to hear that you're making the most of Growave's features and that our wishlist feature exceeded your expectations. Masha and Janat are indeed exceptional team members, and we'll make sure to pass on your appreciation to them. It's always our goal to provide top-notch service and support. If you ever need anything else or have more ideas to enhance your experience, please feel free to reach out. We're here to help you succeed! 💘 Begaiym, Reputation Manager!
Sept. 14, 2023
The app works amazing, it's easy to set-up, very customizable and the support team helped me further customize all the elements not reachable through the setting I have nothing but kind words for you guys! :)
Dear Nerd Castle team, Thank you so much for your wonderful feedback! 💖 We're thrilled to hear that you're enjoying our app and that it met your customization needs. Our support team is always here to assist you in getting the most out of our product. Your kind words mean a lot to us, and we truly appreciate your support. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! 🤗 Begaiym, Reputation Manager!
Sept. 11, 2023
I had some issues with the app when I migrated themes, but support was able to get everything reinstalled and working better than before. The app itself if very easy to use and the UI is simple to navigate. If you need help with anything, their support is top notch.
Dear MorningWood Co. team, Thank you so much for your 5-star review. We appreciate you taking the time to share your feedback. 🤩 Your kind words about our app and support team are really appreciated. We will do everything we can to ensure that your business continues to grow and succeed. 💖 Begaiym, Reputation Manager!
Sept. 11, 2023
This comprehensive app has been essential in our ongoing endeavor to implement points earning and commenting functionality on our platform, which is crucial to us. The technical glitches we've run into during the debugging process have been handled rapidly and competently by the knowledgeable GROWAVE team, for which we are incredibly grateful. Their unwavering dedication to customer service deserves recognition and applause. Furthermore, the fact that this app supports Japanese is of paramount significance to our operations, as many Shopify app unfortunately do not offer this feature. This compatibility has facilitated our business in more ways than one. In conclusion, I am compelled to recommend GROWAVE to everyone seeking a versatile and feature-rich plugin. Hats off to the GROWAVE team for their dedication and professionalism!
Hi 77figure Team, We are absolutely thrilled to receive such an amazing feedback. Thank you so much for taking the time and for leaving us a review. We appreciate your trust in our services and we are happy to hear that our app helps your business grow. Your kind words motivate us to keep providing excellent services. We are always here for you. 🙏🏻 Begaiym, Reputation Manager.✨