Growave: Loyalty & Wishlist
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Amazing app with great features – loyalty program points, rewards, referrals, reviews, wishlists and auto discounts. The support team is also great and very prompt in fixing any issues you may face.
Hey, Fresh Beauty Co. team, Your review is truly motivating! 🌟 We're glad you're enjoying our app and its perks, like the loyalty program and discounts. Our team is committed to continuous improvement, so your feedback is invaluable. Rest assured, we're here to address any concerns promptly. Thank you for your support, and here's to making your experience with us even better moving forward! Begaiym, Reputation Manager
Hello, Mixxture Company, Thank you for taking the time to give Growave a 5-star rating! We're overjoyed to hear that you're enjoying our app. Your satisfaction is our priority, and we appreciate your support 🙏💖 Kind regards, Begaiym, Reputation Manager
Die Funktionalitäten der App sind genau das, was wir aktuell für den Community Aufbau benötigen. Die Einführung der App wird durch eine Checkliste super einfach gemacht, mit einer sinnvollen Reihenfolge und den notwendigen Schritten um sie korrekt in das bestehende Theme einzubinden. Daran könnten sich andere App-Entwickler mal ein Beispiel nehmen. An zwei Stellen hat es bei unsgehakt, aber das hatte der Support innerhalb von Minuten gelöst. Auch auf Wünsche zur Layoutanpassung ist man in kürzester Zeit eingegangen. Also von unserer Seite eine klare Empfehlung!
Dear shopstartups - Entdecke kuratierte Startup-Produkte, Vielen Dank for your outstanding feedback!🤩We're delighted to learn that our app's functionalities align seamlessly with your community-building goals. Your positive comments about the user-friendly introduction and the helpful checklist are greatly appreciated. We're thrilled that our support team swiftly addressed any issues you encountered. Your recommendation means a lot to us, and we're here to provide continued support. Wir freuen uns über Ihre klare Empfehlung und stehen Ihnen stets zur Verfügung. Vielen Dank für Ihr Vertrauen! 💙 Best regards, Begaiym, Reputation Manager
fantastic app and fantastic support from their team, super friends and super supportive. Highly recommend
Hey, L'archivo team, We can't thank you enough for your fantastic feedback!💖 It's wonderful to hear that our app and support team have exceeded your expectations. Your positive recommendation is truly appreciated, and we're dedicated to ensuring that your experience remains nothing short of superb. If there's anything else you need, don't hesitate to let us know! ✌️ Begaiym, Reputation Manager
Excellent response and excellent customer serivce. Very helpful with my custom requests, no hassle. I am pleased with the app and its features. Thank you for the great support.
Hello SKYE KIYOMI BEAUTY, LLC team, We appreciate your positive feedback and are delighted to learn that you found our support helpful and hassle-free. It's fantastic to hear that you're pleased with the app and its features. Our team is committed to delivering a seamless experience, and we're here for any further assistance or custom requests you may have. Thank you for choosing us! 🥰 Warm regards, Begaiym, Reputation Manager
So far the support team has been super helpful and assisted us with all design change requests that we had. We're yet to see the actual impact from the app, but so far we're very satisfied with the onboarding process.
Dear VIVEH team, Thank you for taking the time to share your positive experience with us! We appreciate your kind words and are delighted to hear that our support team has been instrumental in addressing your design change requests during the onboarding process. Your satisfaction is our top priority, and we look forward to the positive impact our app will bring to your experience. If there's anything else you need, please don't hesitate to let us know 🤗💖 Warm regards, Begaiym, Reputation Manager
Hi, Delikatesi i tako to... team, Wow! Your 5-star rating brightened our day. Thanks a bunch for your support; we're on a mission to keep providing you with the best services! 👍🤗 Begaiym, Reputation Manager
The level of assistance and support we have received from all the team at Growave has been stellar, and everyone has been super helpful and kind! Every matter was looked into promptly, and solved just as quickly. We truly appreciate this, and it definitely gave us the final push we needed to switch to a paid plan and to trust Growave as our partner in the growing of our business.
Dear MoonRose Jewelry team, Thank you for the 5-star review! 🌟 We appreciate your kind words about our team's prompt assistance and problem-solving. Your trust in Growave as your business partner is highly important to us. We're excited to support your growth journey and look forward to exceeding your expectations. Warm regards, Begaiym, Reputation Manager
The Growave Support is very helpful and help you with all your customizations wishes. The app itself has limited features for evaluation. It's not so easy to evaluate how the tool works for customers. There are deviations in the numbers and it is difficult to recognize whether the tool is really working for our community. That's why i give only 4 stars. Apart from that we are happy with Growave. It's nice too to have different options in one tool (reviews, wishlist, referral, ...)
Dear GREENFORCE team, Thank you for taking the time to share your detailed feedback and for your kind words about our support team. We’re delighted to hear that you found our team helpful in addressing your customization needs. We understand your concerns regarding feature evaluation and tracking results. We continuously work to improve our app and provide tools that offer clear and accurate insights into performance. If you’d like, we can arrange a call or provide a detailed guide to help you better evaluate the tool’s impact on your community. Your input is invaluable to us as we strive to enhance our platform to meet our clients’ needs. We’re thrilled to know you’re happy with Growave overall, and we’re committed to ensuring your satisfaction going forward. 😇 Best regards, Binazir Head of Customer Support Team Growave
Amazing, the support is 10/10 and the app works great.
Hey, Original Allure team, Thank you so much for your kind words and 5-star rating! We're delighted to hear that you're enjoying the app and that our support has met your expectations. Our team is dedicated to providing top-notch service, and it's incredibly rewarding to know that our efforts are appreciated. We appreciate your support! 🥰 If you have any further feedback or suggestions, feel free to share them with us. Begaiym, Reputation Manager
Great functions of the app that provide real added value and nice customer-oriented support that acts quickly and easily. The app is constantly being developed and things work. Thank you very much and keep it up. Best regards
Dear La Cigale Shop , Thanks a ton for your 5-star review! We're delighted you love our app's features, appreciate our quick customer support, and notice our constant improvements. Your kind words mean the world to us! We're committed to keeping it up and appreciate your support! ✨💙 Best regards, Begaiym, Reputation Manager
Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend
Dear Cafe Najjar team, Thank you for a glowing 5-star review! We're over the moon that you enjoyed our app and found the transition smooth. 🌟Our Dev team and Begi are thrilled by your kind words. We're committed to keeping the good vibes rolling and providing top-notch service. 💖 Need anything or have suggestions? We're all ears. Thanks again, and here's to more great times with our app! Begaiym, Reputation Manager
When I mentioned the significant price increase in this review, I was offered a discount equivalent to the previous plan. If that is the case, they should make that offer uniformly to existing users. It is a very useful application, but I am afraid that there will be another significant price increase and I will be using it with the uncertainty of when the current discount will no longer apply to me. I feel that this is a company that can never be trusted.
Hi the team at CIELOHUK, Thank you for sharing your feedback regarding our recent pricing adjustments. The primary reason for our updated pricing is the release of Growave 2.0, which includes enhanced Loyalty & Rewards, Reviews, and Wishlist programs. This upgrade ensures all new clients can fully benefit from the improved features and capabilities of the platform. To support our loyal users, we’ve introduced an exclusive discount that gives you the flexibility to either remain on your current plan or transition to the new one at a discounted rate. Despite our efforts to connect with you via phone and email, we have not yet received a response. Your feedback is highly valuable to us, and we would greatly appreciate the opportunity to discuss any concerns or questions you may have. Please feel free to reach out at your convenience, as your satisfaction is our priority. Best regards, Binazir Head of Customer Support Team Growave
Customer support is ACES! Great responsive job. Thanks guys.
Hey, Prairie Spirit Trading Post team, Thank you so much for your kind words and 5-star review! We're happy to hear that you had a great experience with our customer support team. Delivering excellent service is our top priority, and your positive feedback motivates us to keep up the good work. If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊 Begaiym, Reputation Manager
Well where to start we can't use all the features and I'm paying $470.4/yearly and I'm stil missing the key features for a good functioning we will think to continue with, next year as it is exesive. For us is like a minus the star we have used to rate.
Hi, the team at GLX'S Inc.! Thank you for sharing your feedback. We understand your concerns about the features and pricing, and we appreciate your honesty. Our goal is to provide a solution that fully supports your needs, and we’d love to better understand which key features you feel are missing. If there are specific functionalities that would enhance your experience, please let us know—we’re always working to improve and expand our offerings. Additionally, we’d be happy to explore how we can optimize your plan to ensure you’re getting the most value from Growave. Your input is important to us, and we’re here to assist you in any way we can. Please feel free to reach out, and we’d be glad to discuss this further. Best regards, Binazir Head of Customer Support Team Growave
Thank you so much Begaiym for helping us to settle all the problem.
Dear TREEHOUSE THE SPIRITUAL SHOP Team, Thank you for sharing your feedback! We’re thrilled to know that all issues have been resolved to your satisfaction and truly appreciate your kind words for Begaiym. If you have any further questions, concerns, or suggestions, please don’t hesitate to get in touch. Our team remains committed to providing outstanding service and ensuring your continued success with Growave. Thank you for choosing Growave as your trusted partner. Your support means the world to us! 😇 Best regards, Binazir Head of Customer Support Team Growave
After I left a bad review expressing my frustration and disappointment with the functionality of this app, Growave have been in contact and sorted all the issues. The app is back functioning well now and the loyalty programme is very popular and well received by my customers. I still have the issue every now and again with an undelivered email, particularly to BT customers, so that’s why I have knocked off a star.
Dear Phoenix Florals Team, Thank you for revisiting your review! We’re thrilled to hear that we could resolve your issues and that our loyalty program is delivering value to your customers. Your feedback is incredibly important to us and helps drive continuous improvement. Regarding the email delivery challenges you mentioned, we’re pleased to share that all issues have been fully resolved. You can now count on seamless functionality moving forward. Your continued trust and support mean a great deal to us. If you have any further questions or suggestions, please don’t hesitate to reach out. We’re here to ensure your experience with Growave remains exceptional. 💖 Best regards, Binazir Head of Customer Support Team Growave
This app is terrible!!!!!!!!!! I found out that all the coupons they generate are still active after customers redeemed them (making you lose money)! I contacted them 5 times, and they escalated the case, it's been 3 weeks and no one got back to me. They increased their price dramatically. CUSTOMERS CAN REDEEM DISCOUNTS GENERATED FROM THE APP ALL THE TIME AND IT DOESN'T DEACTIVATE THEM, MAKING YOU LOOS MONEY OVER AND OVER AGAIN. They just announced another price increase, forcing you to pay $200 a month what used to cost $49 !!! Hopefully I'll find a competitor that will be loyal to his customers and won't charge them 35% more every year.
Dear Febron team, Thank you for sharing your feedback with us. We greatly appreciate your input, as it helps us continually improve our services and better meet the needs of our valued customers. After reviewing the issues raised, we’re pleased to inform you that the discrepancy in the reward program settings between 2022 and 2023 has been identified and resolved. This will prevent any future glitches related to discounts on your account. Regarding the recent pricing update, we understand your concerns and are happy to offer you the option to remain on your current plan at the previous pricing, provided the monthly order limit is not exceeded. We sincerely appreciate your patience as we worked through these matters, and we’re committed to ensuring your continued satisfaction with Growave. Should you need any further assistance or have additional questions, please don’t hesitate to reach out. Best regards, Binazir Head of Customer Support Team Growave
Facile de compréhension et d’utilisation! Les fonctionnalités ajoutent un plus à l’expérience client. De plus le service d’aide est très réactif et réponds rapidement.
Bonjour, KOREANISTAS team! Thank you for your kind words! We're thrilled to hear that our product is user-friendly and that the added features enhance the overall customer experience. Our support team is committed to providing quick and responsive assistance. If you have any further feedback or questions, feel free to reach out. Merci beaucoup! 🥰 Begaiym, Reputation Manager
１つのアプリでレビューにポイントシステム、ウィッシュリストなどの実装が叶います。 特にありがたいのが、匿名での投稿に慣れている日本のユーザーに合わせてレビュー投稿の際の名前を頭文字だけにカスタマイズしていただけた事です。 いつも日本語での問い合わせにもかかわらず、迅速にお答えいただいており、信頼しています。
こんにちは! 🌟 こだわりの革 MARUYA selection Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that our app meets your expectations. It's fantastic to know that the implementation of a point system, a wishlist, and the customization of initials for anonymous reviews have been beneficial for Japanese users. We're delighted that our team's responsiveness to your inquiries has contributed to your trust in us. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to serve you. ありがとうございました! (Thank you very much!) 🌈 Begaiym, Reputation Manager
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