Growave: Loyalty & Wishlist
Boost sales with Loyalty, Reward, Referrals, Wishlist, Reviews
Rating
4.8
feedback
1,216
chart
#1,718
All reviews
Review RSS Feed
Sept. 18, 2023
Even though I told them not to call me, they kept calling from different numbers, asking me to change my review. Stop calling me!!!!! It's your APP real issue. Other customer need to know how it works! The social login function doesn't work at all!!!! I have send the issue video. But the support just say they have tested and it could work.. But I can't work either my friend. Now they asked me to create an account then could use the social login function. If so why it is called social login???? All we want is customers don't need to create an account and easy login. Too bad. Bad product bad service! Stay away from this app.
Dear Megan and the ViVi Stationery Team, I hope this message finds you well. I want to address the concerns raised in your review and assure you that the issues you faced with our app have been resolved. Your feedback is invaluable, and I appreciate your patience throughout this process. I apologize for any inconvenience caused by our attempts to reach out. Our intention was to assist you in resolving app issues, and I understand our communication may not have aligned with your preferences. I'm grateful for your efforts in sharing the issue video and your eagerness to help identify the problems. Our dedicated developers have worked to ensure everything now functions as intended. Your feedback is taken seriously, and adjustments have been made to address the issues you faced. My goal is to provide you with a seamless experience with our app. I also want to apologize for any inconvenience caused by our phone calls. I tried to reach out to discuss and address concerns directly. Our team hopes for a chance to regain your trust and collaborate again. Thank you for sharing your thoughts. If you have additional feedback, please reach out. I look forward to providing you with an improved experience in the future. Warm regards, Begaiym, Reputation Manager
Sept. 8, 2023
A Fantastic App with Exceptional Support I've been using this app for a while now, primarily relying on their free features, and I must say it's been a delightful experience. Not only are their free features robust and user-friendly, but it's also evident that many customers are actively benefiting from what this app has to offer. What truly sets this app apart, though, is the outstanding support team behind it. They've been nothing short of amazing. Whenever I had questions or needed assistance, they responded promptly and went the extra mile to help me. They even customized various aspects of the app to suit my specific needs, which I greatly appreciate. In a world where customer support can often be lacking, this team shines as a beacon of excellence. Their dedication to their users is truly commendable, making this app a top choice for anyone seeking both quality features and exceptional support. Highly recommended!
Hi, team at Your Local Girl, Thank you so much for your kind words! We take great pride in our commitment to providing outstanding customer support and ensuring our users have the best experience possible with our app. Your recommendation means a lot to us, and we're here to assist you anytime you need help or have questions 🥰. Please don't hesitate to reach out if you ever require assistance or have further feedback. We truly value your support and trust in our product! Begaiym, Reputation Manager.
Aug. 30, 2023
I experienced a technical issue and this support team helped me to fix it immediately. such as a good support and app.
Dear Mats Official Thailand team, Thank you for taking the time to leave us such a positive review! 🥰 We are glad that our support team could help you with all technical issues and hope to continue providing great services. Please let us know if there's anything else we can do to help. 🙏🏻❤️ Best regards, Begaiym Reputation Manager.
June 5, 2024
I've had Growave since I set up my store and overall it's been a great experience - the wishlist, reviews and loyalty program were exactly what I was looking for and the customer support is second to none! I sent a support request today that required a code change and they had it fixed and working perfectly within a few hours! Incredible team - thank you so much guys!
Hi Cosmic Polish Team, Thank you so much for your amazing words. 💙 We do appreciate you taking the time to share your feedback. Our main goal here at Growave is to provide the best service for our valuable customers. It is great to know that you love our product and our Team. 😊 Please note that we are always here for you! Happy Growaving! Adil-Ai, Customer Support Team
Aug. 18, 2023
it's a very useful app with great features, and the support team is very responsive.
Dear team at Talishko, Your words have truly made our day! Thank you for taking a moment to brighten ours with your positive feedback about our app. It's music to our ears that you're finding it not just useful, but also enjoying the fantastic features it offers. It's also wonderful to hear that our support team has been there for you when you needed them. Your kind words fuel our commitment to providing nothing less than stellar experiences. Thank you once again for choosing our app and for being a part of our journey. Your support means the world to us. Warmest regards, Saule from the Growave support team ❤.
Aug. 18, 2023
Great App, offering numerous functionalities at a great price. Basic features that a shop owner needs such as Reviews, Rewards, Wishlist, Instagram UGC and social login feature is available. As well behind this app work a wonderful team who is always there when you need help which is great. Thank you guys for developing this app, and for the customer service you provide, and extend my best wishes for your continued growth. In conclusion, excellent job!
Dear team at neleti, Thank you for your kind words and for supporting our product!⭐ Your words made our day, and we are very glad that you are happy and satisfied! That is what we strive for 😊. We'll do our best to continue to provide you with the highest level of service and product! The whole team at Growave does its best to treat every customer with love, and thank you a lot for appreciating and noticing our efforts.✨ Let us know anytime if there's anything else we can be of service 💖 Anna, Growave Support Team.
Aug. 16, 2023
We are absolutely thrilled with the Growave app for our store. It has a user-friendly interface that made customization effortless, and the integration with our Expanse theme was impressive. The team's support was exceptional, helping us seamlessly integrate the wishlist icon into our header. Plus, the translation feature is a game-changer for our audience. We're excited to dive into the loyalty program next! Without a doubt, Growave: Loyalty & Wishlist is one of the best apps out there. Highly recommended!
Hey, The Decorators Team, We are absolutely thrilled to see your positive feedback on our app and your 5-star review. Thank you so much for your time and for sharing your review with other people. We would like to assure you that we will keep providing the best service and we are excited about our collaboration! 🤩 Please do not hesitate to reach out to us at any time. 🙏🏻 Happy Growaving! ✨ Aidana, Growave Support Team.
Aug. 15, 2023
The customer service is really nice, and they helped me quickly with the style changes I wanted. The app setup is also pretty straightforward. Overall, it's really good and I would definitely recommend it.
Hi, the team at Younger, We're thrilled to hear about your positive experience with our customer service and app setup! It's fantastic to know that our team was able to assist you promptly and efficiently with the style changes you had in mind. We've put a lot of effort into making our app setup user-friendly and straightforward, so we're delighted that it met your expectations. Thank you so much for taking the time to share your feedback. We greatly appreciate your recommendation and are here to support you whenever you need assistance. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Stay productive with us, Ayana from the Growave Support team.
Aug. 9, 2023
It's been very helpful so far. I just installed it so we'll see how it works in each feature it offers.
Hi Laura, Thank you for your review ❤! We're glad to hear that our assistance has been helpful to you. As you explore the features we offer, feel free to reach out if you have any questions or need further support. We're here to ensure your experience with our product is a positive one. Take care! Aziz, Growave Support team.
Aug. 7, 2023
If you are just starting out with your store, I would highly recommend Growave. I already test several loyalty apps; this app is the best with the best customer service. the support team for this app kindly responded to my questions and requests one by one. Thank you all!!!!! I will definitely recommend you to other sellers!!!!!
Dear Mark and team at IMARKU, Thank you so much for your 5-star review!🤩 I really appreciate you taking the time to share your experience and being so open with us.💖 We do our best in order to make our customer's businesses grow and prosper. It's such a wonderful feeling to know that we could assist you the way you wanted. Our entire team will definitely be happy to read what you wrote!🥰 We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Happy Growaving!💙 Anna, Growave Support team.
Aug. 3, 2023
grow wave is great app helping me a lot in setting rewards policies for my store and they have excellent support team which help me a lot in setting this app i would highly recommend this app.
Dear Royal Threads, Thank you so much for such kind words! They warmed the heart of our whole team. 🥰 I am very happy that we were able to provide you with our assistance at our best and help your business thrive. We will work even better so that you will never be disappointed with our app. 🙌 We will try harder to have more great customers like you and to be worthy of such amazing feedback. 😇 Thank you for choosing us! Saule, Growave Support Team. 🌸
Aug. 2, 2023
App completo! Deveria ter começado a usar antes! Muito facil de usar, muito intuitivo. Espero que me ajude a aumentar minhas vendas.
Hey Denovo Shoes team, We highly appreciate your feedback, thank you for taking the time to share your insight!🤗 We're thrilled to hear you enjoyed our app, and it's great pleasure for us to know that you find our app and team deserve your 5-star review! Furthermore, we will continue to provide you with the best tools for increasing sales and effective customer support!⭐ Happy Growaving!💙 Anna, Growave Support Team.
Aug. 1, 2023
Of all the things I appreciate the most about this app, it's the team behind it. They are very responsive and will try their best in the shortest possible time to get to the bottom of your challenge and help you resolve it. Thanks, guys! Also, their app is like a 5 in 1 so instead of paying multiple $ for numerous apps, you can get twice the value from Growave
Dear Shoepify, Thank you so much for your amazing feedback and 5-star. We appreciate your time leaving the review and sharing your overall experience with us. 🙌🏻 Our Team is delighted and we are more than happy to have customers like you. We will keep providing the best service. 💙 Please do not hesitate to reach out to us at any time! Anna, Growave Support Team.
July 30, 2023
The ability to complete all necessary functions in one app and the prompt support made it possible to launch by the deadline. I thought it was a great app!
Dear team at 読み放題サービス｜東洋館出版社, Thank you so much for your kind and compassionate words! 🤗🌸 I am incredibly happy to see such a wonderful testimonial! We are honored to serve such a great client and help you grow your business in a timely manner. 🙏 We always try to respond quickly to any requests from our customers and solve them in the best way possible. Thank you very much for choosing us! 🥰 Nurila, Growave support team. ✨
Feb. 18, 2025
Great app for loyalty programs and wishlist creation! Very intuitive, easy to use on both ends! Growave team is also extremely helpful in solving all sorts of issues - smooth communication, timely responses and fast problem solving. Highly recommend it! I've tried a couple of similar apps and so far Growave is the best, definitely worth it. However, update to 2.0 version changed the reviewer's name presentation function which I personally find absurd. After the update, in the free version, client's full name and surname are visible under the review, and if you want to keep your Client's information private and only show the surname's first letter, well, then you need to upgrade to a paid plan. Shouldn't privacy be a default option? I understand that you want to give Store Owners flexibility, and that's amazing, but keeping Client's surname hidden is such a weird thing to ask us to pay for. What I love about the update is the new design, it's clean and professional. Thanks for that.
Dear team at Preloved Branded, Thank you so much for your kind words! We are thrilled that you enjoyed our app and had such a great experience with our support team🥰. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Thank you for sharing your experience and for choosing Growave🙌🏻! Janat, Growave Support team.
July 26, 2023
Superb apps! Compliance with Online Store 2.0 Great customer service and support team to help us integrate and customize with our new theme.
Hi, Eric and MPHOnline team, Thank you so much for your kind words 🤗! We're thrilled to hear that you're enjoying our app. Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you in integrating and customizing the apps with your new theme. If you ever have any more questions or need further support, please don't hesitate to reach out. We're here to help and ensure you have a seamless experience with our product 😊. Thanks again for your feedback and for being a valued customer! We look forward to continuing to serve you. Best regards, Masha Growave Support team.
July 19, 2023
I don't write reviews a lot, really. But Growave helps me way more than they should, or what I expected from them, with the integration of their app in my custom design. Whatever I ask, they will do everything in their power to solve the problem. That is customer service that is very rare, but I appreciate it. I would recommend it to anyone.
Hi Michel and team of BezigeBijtjes, Thank you so much for taking the time to leave your feedback 🤩! We are so happy to know that we were able to exceed your expectations and meet your wishes✨😊! Please drop us a line if you need further assistance ❤️! We are always happy to assist you! Aidana, Growave Support team.
July 17, 2023
The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!
Dear Nomadik, We are very grateful for the feedback you left. Therefore, we try to do our best every day! 😊🙏 I am very happy that we were able to help you quickly and promptly. Our service is constantly improving and we hope to continue to leave you satisfied. It is our main priority. 💜 We are always here to assist you in any situation wherever you are in the world. ✨ Saule, Growave Support team.
July 16, 2023
Growave has the best customer experience. When I got any problem, they always responded so fast and warmly. Highly recommend.
Hey Soto Studios team, Thank you so much for your positive review! We greatly appreciate your kind words 🥰. At Growave, providing exceptional customer experience is our top priority, and we are thrilled to hear that we have met your expectations 😊. We are dedicated to promptly addressing any issues that may arise and ensuring that our customers feel supported 🤗. If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Growave! Masha, Growave Support team.
July 13, 2023
I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!
Dear team at Fossil Farms, Thank you for your time and for leaving us a 5-star review! Your kind words and appreciation mean a lot to us. Your feedback reassures us that we are on the right track. We will always strive to provide you with the best service possible ❤. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here for you! Anna, Growave Support team.