Growave: Loyalty & Wishlist
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Ottima assistenza. molto cordiali e mi hanno supportato in tutto. bravi!
Hi CuorMio team, Thank you for your kind feedback! We're happy to hear you had a positive experience with our support. If you ever need further assistance, feel free to reach out. Ti auguriamo tutto il meglio! 🙌 Best regards, Growave Support team
Amazing app and even better customer service!
Hello Verdexa team, Thank you for posting a 5-star review! We appreciate your feedback and will be glad to assist you if you have any requests! Best regards, Sally
Growave apps has 3 good feature for support our website, Membership Points, Referral & CUSTOMER Ratings It sums our needs & simplify us
Hi Gkomunika team, Thank you so much for the kind words! We are really glad our features are supporting your website and making things simpler for you. We truly appreciate your support 💙 Best regards, Jasper
We decided to try this app to optimise the user experience of our clients, given their different possibilities. Their support has been very proactive during the onboarding and we are very thankful with them!
Hello Kenneth, and KOTAI Kitchen team, Thank you for taking the time to post a review! We are very glad to assist you during the integration and transfer of your data into our App. It was a pleasure to assist you. Please feel free to contact us if you need our assistance! We are ready to assist and fulfil your requests. Best regards, Joel
I have only just made our loyalty programme live, but the set up has been the best support I've ever received. My project manager, Janet was outstanding help. Quick, detailed responses and always went above to help. The team also helped me with dev work which they were not obligated to do and overall. I'm looking forward to seeing how growave helps our business and have the certainty that there is a team behind willing to help with anything that may arise.
Hi Irena, It’s truly a pleasure working with StapletheLabel and MinkPink. I hope our app brings great value and support to your business. Thank you so much for your kind words, they genuinely mean a lot to me and the entire team. ✨ Warm regards, Janet
Amazing onboarding experience and support from the team at Growave.
Hello Type Strong team, Thank you so much for your kind words! We’re happy to know that the onboarding process met your expectations and that our support made a positive impression. Your words mean a lot to us and encourage us to continue providing a high-quality and seamless experience. Warm regards, Growave Support team
The customer service is really good. Just like the app itself. I really recommend it to other people who need to expand their website to the next level.
Hello Vital20 Team, Thank you for taking the time to share your feedback with us. We’re glad to hear that our support was helpful and contributed to a smooth experience, particularly in assisting you with the Reviews program. Supporting you in building and strengthening your customer retention service is a core focus for us, and it’s great to know our efforts are making a positive impact 🙌 Kind regards, Joel Growave Support Team
Bonjour je viens d'installer lapplication que je connais deja et il ya un problème de votre coté pour la configuration sur le site. Comment puis je faire ? Merci
Hello INNA SHOP team, First of all, thank you for letting us know. Could you please reply to the email I've sent you and specify the details of the issue? I will be happy to personally assist you in resolving it. I look forward to your response. Kind regards, Jay Growave Support
הצוות נהדר ועוזר בצורה מהירה ועם המון סבלנות. כיף לבנות ככה מועדון לקוחות
Hello Lidor Bar Team, Thank you for taking the time to share your feedback with us! We are happy to hear that our support was helpful and contributed to a smooth experience. Building long-term customer loyalty is a top priority for us, and feedback like yours reassures us that we are moving in the right direction 🙌! Kind Regards, Joel Growave Support Team
Hello Johanna and By Pepites team, Thank you very much for your kind message - it is truly appreciated 🙌! It is so wonderful to see our app become valued part of your store and we are certain that you will explore more of our features along the way. We are always here to make your experience better! Sincerely, Growave Support Team
Jay has been incredibly helpful with any request you send his way!
Hi team at Asian Pantry, Thank you so much for your kind words - they truly made my day! 😊 Please feel free to reach out anytime if you have any questions. I’ll be happy to help. Best regards, Jay Growave Support
Growave is an absolute must-have app for any serious e-commerce store. We've been using it on our premium fashion store and it has exceeded our expectations in every way. Why Growave stands out: The app seamlessly integrates multiple essential features - wishlist, reviews, loyalty programs, and more - all in one place. This consolidation not only saves money compared to using separate apps, but also ensures everything works together flawlessly. The customization options are excellent, allowing us to maintain our brand's premium aesthetic while adding powerful functionality. The wishlist feature, in particular, has been a game-changer for customer engagement. Exceptional Support Team: What truly sets Growave apart is their support team - they operate at the highest level. When we needed custom styling adjustments, they went above and beyond, even making exceptions to help us achieve our exact design requirements. The team were responsive, professional, and genuinely committed to ensuring we got exactly what we needed. If you're looking for a comprehensive, reliable app with world-class support, Growave is the answer. Every online store should have this app. The combination of powerful features and outstanding customer service makes it an easy 5-star recommendation. Highly recommended!
Hello, the MODAMONDO team, Thank you for taking the time to leave such a detailed review! It’s great to see Growave’s features mentioned alongside the work of the support team. The high rating and positive feedback on the assistance and custom styling efforts mean a lot. It’s wonderful to know that Growave is becoming a strong part of your store’s experience. Warm regards, Growave Support Team
Hello Birch Babe team, Thank you so much for a wonderfull review. I truly appreciate it! I'm positive that our app integrates smoothly into your workflow and helps you stay connected with your customers 🙌. Your feedback means a great deal to us, and I sincerely appreciate you taking the time to share your experience. Thank you again for your vote of confidence 🩵. Warm Regards, Jay Growave Support
This Shopify app is much more than we expected at first. It offers many features that help organize and improve your store, making it unique. The support team is amazing — kind, fast, and helpful. We highly recommend Growave for anyone who wants to take their store to the next level.
Hello Peter and the Tokkalütött team, Thank you so much for your kind review! We’re delighted to hear that you’re enjoying the app and that everything is working seamlessly on your Shopify store. We hope your customers love the Wishlist program and keep coming back for more. Warmest regards, Jay Growave Support Team
Great customer service, very helpful and efficient!
Hello Genactiv team, Many thanks for leaving this feedback and for highlighting the positive experience. ✨ It’s truly appreciated to know that the assistance provided met your expectations and helped resolve your request smoothly. Your kind words mean a lot and serve as great encouragement for continued dedication to quality support. Warm regards, Sally Growave Support Team
Our onboarding process with Growave was simply perfect. You were there for us every step of the way, answering every single question with patience and kindness. It feels great to know we have such a supportive team behind us. We’re really happy with the app and the outstanding service. Thank you!
Dear MARMOR HOUSE team, Thank you very much for taking the time to share your feedback. We truly appreciate your trust and are glad to know that the onboarding experience felt smooth and reassuring for you. It means a lot to us to hear that our team’s support made a positive difference along the way. We’re always here to help and are happy to continue supporting you as you grow with Growave. 🚀 Warm regards, Growave Support team
Very quick to respond and even quicker to resolve the issue at hand. Great support team.
Hello Tala Cooking team, Thank you for taking a moment to share your feedback. It truly means a lot to us to know that our support was helpful and made things smoother for you. We’re always happy to step in and make sure everything is resolved as quickly and smoothly as possible. 🙌 Best regards, Growave Support team
the customer service is incredible helpful and past. THE BEST!!!
Hello Jana and the Fill Happy team, Thank you very much for your kind words! 🙌 I’m happy to hear that the assistance you received was helpful and addressed your concerns. Your feedback is greatly appreciated and is very encouraging. Warm regards, Sally Growave Support Team
We have been with Growave for over a year now. The app works really well. We love the loyalty, review and referral options. Support is quick and helpful.
Hello FOX & WOLF team, Thank you very much for your review! I’m happy to hear that you’re enjoying the App's features and that everything is running smoothly on your Shopify store. We hope your customers take full advantage of our Rewards program and return to your shop for more purchases! Warm regards, Jay Growave support team
Worst experience I've had with an app or customer service. We tried this app, but it just didn't cut it, plus it has quite a few bugs and limitations, so we decided not to use it..., even though it sounds enticing and attractive to have Reviews, Wishlist and Loyalty all in one integrated app - but nothing further from the truth. But I thought, fine, not for us, let others make what they will of it, but we will uninstall it. And this is where the nightmare has started. We are 3 months after uninstallign the app, and we have still not managed to get rid of this app. The app installs counless: metafileds, metaobjects, structured and unstructured, read and read-only metafields and metaobjects. Your website gets riddled with about 20-30 such fields in: prodcuts, variants, customers, orders, etc. + garbage code that affects your website's performance. The worst part is that you simply can't remove them, even after the app has been removed. It completely messes up your website. We have gotten in contact with them countless times: dozens of emails, hours wasted, back and forth with incompetent customer service (different people, so not just one person) who simply can't remove them, doesn't know how to remove them, and/or they think they have removed them but have no idea if they did or not. They do not acknowledge the removal even after I sent them countless screenshots. I have also given them total access to the website, but they were still incapable to remove them. Not to mention all the weeks lost while they say they will get back to you with an update, and they never do. We have contacted Shopify support who have also raised this as a priority with them... still no result. Even Shopify can't hold them responsible. Shopify support agrees with me, and simply can't get a hold of them. Not even Shopify support has access or the power to remove all that garbage left behind by the app. Absolute madness. 3 months in, and we still haven't got a resolution. They even stopped replying now. I simply don't know what else to do, I'm desperate. I didn't want to give this review but it has to be a WARNING to everybody else. DO NOT mess your website with this app, unless you want to cause irreversible damage. I'm not even sure how they're allowed to operate on the Shopify app store when even Shopify support said this is unnaceptable. I'm not sure how they got those positive reviews when their customer service is so abysmal. Please, someone at Growave customer service get in touch with me, to look into this.
Hi the team at Munchyhub, Thank you for your feedback and for your patience while we investigated this thoroughly. Our development team has now completed a full cleanup and removed all Growave-related metafields and metaobjects from your store. I've reached out to you directly to confirm everything looks correct on your end and to assist further if needed. I truly regret the frustration this situation caused. Bina Head of Customer Support
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