All reviews

Rating Breakdown

  • 5
    94% (1,140 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,197)
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5 / 5 Share

Nov. 18, 2020

Extremely good app with equally impressive customer support. We initially chose it based on functionality. The end result is a very elegant solution that far exceeds our initial expectations and is going to deliver a fantastic customer experience. We've also barely even scratched the surface of it's capabilities.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Great Lakes Boutique, thanks for leaving us such a wonderful review. 😇 We are thrilled to know that Growave exceeded your initial expectations and that you loved your experience with us! Our platform includes multiple apps and features, all in one. Great to see how our Wishlists and Rewards are already fitting in your beautiful store. 😍 Please don’t hesitate to try out the rest of the apps and their functionalities. Our support team is always there to help and guide you through every step. So if you will have any questions, just drop us a line! Thank you, once again, for taking the time to share your experience with us and the community. Take care 💖

5 / 5 Share

Nov. 16, 2020

The support is top notch from Growave.io. They would make sure everything is setup correctly. I appreciate their prompt reply and could see their effort to make you succeed. 100% suggest this app to the one who is making decision about whether or not to go ahead.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Dear 積高五金Jaco Hardware, thank you for giving us a shot, and even more for leaving us this review. We are happy to know that you had a 5-star experience with us! ✨ It’s no secret that it’s a bit difficult to start something new, that’s why our team is always there to set everything up for you and to answer all the questions as promptly as possible. We believe in mutual success, we only succeed if our customers succeed! So we sincerely wish only the best for you and do our best to help where we can. It’s so pleasing to know that our efforts resonated with you. 😇 Once again, thank you so much for your kind words and recommendation. 感谢!❤️

4 / 5 Share

Nov. 11, 2020

I am enjoying the app so far. I wish that Wishlists worked like they do on Amazon, allowing people to buy gifts for their friends.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review, Roving House. So happy to know that you are enjoying Growave so far! 😍 We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go an extra mile to help them to get what they want. ✨ With that being said, we would greatly appreciate it if you could share with us more about how Wishlists works on Amazon. If you meant the ability to share your lists with friends - we have a great news for you, because our Wishlists has this option and moreover, it is already available in your store. 😍 If you were referring to any other feature, please let us know. And maybe we could discuss it with our developers, to see if there are any possibilities to implement something similar in our platform for you. What do you think? Our support manager has already sent you an email. We will look forward to hearing from you soon. 😊

5 / 5 Share

Nov. 11, 2020

We've tried different Instashop and reviews apps but Growave has combined these multiple apps in one simple and cost-effective solution, providing us fantastic support which is extremely helpful, fast, and efficient. Highly recommended.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

The team here at Growave is thrilled to receive such a great rating from you, Dan Henry Watches! 😇 It’s so pleasing to know that you like how Growave has combined multiple apps in one, cause that’s exactly what we’ve always strived for - to provide a simple and cost-effective solution to shop-owners. It makes us happy when we see how the hard work is paying off and our customers are enjoying Growave. You deserve all the fantastic and helpful support you’ve received. It was a pleasure for our support team to work with your company! We absolutely love your classy store and how our widgets are fitting it now. 😍 We are beyond thankful for your review and recommendation, but mostly, for having you as one of our customers. All the best and take care. ❤️

5 / 5 Share

Nov. 6, 2020

I've never experienced better customer service with an app! They're super responsive, speedy, accommodating and friendly. This suite of apps is already pretty easy to set up, use and integrate with existing store incentive programs, but the Growave team has really helped take it to the next level by assisting with customized design across each app. A++!

Store

DOLAN

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi DOLAN, thank you so much for leaving us an A++ rating! 🌟 You are right, Growave is pretty easy to set up and integrate with existing store programs. Most of the style and color adjustments can be made from the dashboard. But we are also willing to take the extra step to assist you with your customized designs. ✨ We are glad that you and your company loved our services. Our dedicated staff from support and development departments will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. 😊 Thank you for this lovely review! We look forward to serving you again. 😍

5 / 5 Share

Nov. 4, 2020

We have tried so many Apps for social login, wish list, review and reward systems but no one satisfied us before we met Growave. The unified essential apps provide rich functions and integrated very well. What's more, the support is wonderful, even if we ask our language specific requests, they accommodate our demands very quickly. We recommend the five stars App for all the online shops who would like to have enrich customer services.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Dear なないろ毛糸, words cannot express how happy we are to have you as a customer in our Growave family! ❤️ We are beyond grateful for the circumstances that have led you to meet us. It’s so pleasing to know that after trying so many different apps, you finally stuck with Growave and left satisfied. Our developers and product managers have put so much effort to create a platform with all essential apps with a variety of functions in it and we are so happy to see you taking the most out of each feature! ✨ We’ve always tried to make our customers’ experiences with our app as smooth as possible and we believe that Language should not be a barrier. All the words and phrases can be easily translated in the Language Editor section of our app and if not, we are always here to help you to fulfill your specific requests on our back-end for you. Btw, don’t forget to try out our Instagram app as well. It will allow you to have shoppable photos in the gallery in your lovely store! Your team can always contact Alice or Tattu and they will be more than happy to tell you more about this feature. Once again, thank you so much for your lovely review and recommendation. Arigatou! 🙏😊

5 / 5 Share

Nov. 3, 2020

A great application, my store is more attractive, combined with social media and membership system, it is convenient for me to do marketing work! I highly recommend it! ! !

Store

Maener

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Maener. We are incredibly grateful that you took the time out to leave us such a lovely review! 😇 So happy to see how you are taking the most out of our Social Login, Instagram and Loyalty & Rewards, and to witness your store becoming even more attractive with our features - it’s one of the best compliments for us! 😍 We’ve always strived to create something easy-to-use and convenient for our customers. That’s why we brought all apps together into one platform. Your satisfaction with Growave pays off all the hard work our developers put in. Thank you for your kind words and recommendation! ✨

5 / 5 Share

Nov. 2, 2020

The customer service is top-notch. I'm an idiot when it comes to integrations and apps. Alice, Tattu and the staff here are never too busy to answer my questions and share screenshots and how to's. The app has a lot of features I was going to get from separate apps so I was very happy to find Growave and with the customer service, this makes installing Growave the best decision I've made for my online shop. I can't say enough positive things about the service I've received. Well done!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Superior service for superior customers! 🤩 Dear MOO-YOUNG, we cannot thank you enough for such an incredible review! Ah please, don’t shame yourself for not being a tech-savvy. It’s not hard to imagine how confusing it might get when it comes to integrations and new apps, even for some skilled/experienced users. But no worries, because Alice, Tattu and the entire Growave team are always there for you, ready to answer all your questions and walk you through every step. You’re absolutely right, with Growave you get all apps in one admin panel, instead of getting separate apps and having to switch between different dashboards. It makes it much easier, right? 😊 For you to say: “this makes installing Growave the best decision I've made for my online shop” - just makes our day! Glad to hear that you are happy with your experience. Thank you for choosing us! We promise, we won’t let you down. 💖

5 / 5 Share

Oct. 28, 2020

Amazing customer service, response within 30mins and get my problem fixed in less than a day. recommended

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback and recommendation, Jaya Grocer | KLEC! Quickly and accurately servicing our customers is always a goal for us at Growave. We always love to hear when our customers leave satisfied and we are glad you had a good experience. 😇 We’re very grateful for customers like you and hope you stick with us for years to come! 💖 Thank you for trusting us!

5 / 5 Share

Oct. 24, 2020

I was feeling very lost in all those options on the app and I had some questions I could not find the answers. I got a very useful help! Thank you so much!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Wanderlust by TSL, thank you so much for leaving us this lovely review. 💖 We totally understand how confusing and hard it might get when starting something new, whether it’s launching a store or installing a new application. That’s why our support & development team is always there for our customers, to walk them through every step, help them in any matter and to make Growave work for them. We love making our customers happy. When you are happy - we are happy! It’s so pleasing to hear that the help you got was very useful. If you'll need any further assistance, please don’t hesitate to contact us anytime! 😉

5 / 5 Share

Oct. 21, 2020

CS team is very helpful and the dashboard is easy to us, and all features works well with our backend.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome review, Nature’s Wonders HK! 💝 Our developers put so much work into Growave's overall functionality and it’s so pleasing for us to hear that you find it easy to use and that it’s working well with your backend. Happy to know that our team was very helpful. We will commit to continue providing this same 5-star service to you. Thanks for the kindness. 😇

5 / 5 Share

Oct. 17, 2020

Fantastic support and Great app. Can reccomend. +++++++++++++++++++++++++++++++++++++++++++++++++++++

Using app

5 months

Total reviews

26

Average rating

5.0

Developer Reply

We are so grateful for your kind words and recommendation, Plakatbar.no. 😍 Our team always tries their best to perform good customer support to our clients, and it’s so pleasing to see that their efforts and hard work resonated with you. ✨ Thanks for sharing your review with us and the community! 💖

5 / 5 Share

Oct. 7, 2020

The app works great. Amazing support! Absolutely recommended. The best support I had from a Shopify store app.

Using app

7 days

Total reviews

5

Average rating

4.2

Developer Reply

¡Muchas gracias, LACONICUM! It was our pleasure to assist such a lovely customer like you! 💞 Our support team is thrilled you are happy with your experience. We will look forward to our further cooperation with you. Appreciate you sharing the word about Growave! 😇

5 / 5 Share

Oct. 6, 2020

I added the app just a week ago, just for the whichlist. Not only it's working great, the support team help me within minutes for any of my questions (I am not a tech savvy). I will certainly upgrade to use the back in stocks.

Store

Elmar

Using app

6 days

Total reviews

4

Average rating

4.0

Developer Reply

We are incredibly grateful that you took the time out to leave us a 5-star review! It is absolutely not necessary to be a tech-savvy or to have any coding skills - our support & development team is always here to guide you through all the steps or even to get everything done on our end for you. :) So happy to see our Wishlists fitting perfectly in your store and cannot wait for you to upgrade to unlock more options and to get the most of this feature!

5 / 5 Share

Oct. 5, 2020

The team at Growave has been absolutely amazing answering all my questions and helping me to make their platform work alongside my storefront. I use the app for the reward points system, it is very versatile and customizable! I definitely recommend this app if your looking for a way to give your customers rewards and discounts.

Store

ZJoxaCo

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing this beautiful review, ZJoxaCo! 😊 Seeing that you had a 5-star experience is the best thing we could hope for! Every customer and every shop is unique and we always strive to find an individual approach to each one, making sure that our platform will work alongside the store and suit it perfectly. Happy to see that you are taking the most of our Loyalty & Rewards program and hope that your customers are enjoying their points and discounts too! 💖

5 / 5 Share

Oct. 2, 2020

Amazing app that provides exactly what I need as far as wishlist and social login capabilities for my website. Customer service was fast and helpful. Would definitely recommend to anyone!

Using app

About 2 months

Total reviews

5

Average rating

4.6

Developer Reply

Jakarta Carpets, it feels so rewarding to receive such a sweet review from you! 😇 We are so happy to see that our customer service satisfied your expectations. Thank you too for your support!

5 / 5 Share

Oct. 2, 2020

Simply Great Support. We had a few initial issues but the team was super and the support agent Tattu solved our issue. Great app and our customers love it, Thank you guys - here is to many years using it.

Using app

About 1 month

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Probiotic.ie. It’s always a pleasure to assist such kind and supportive customers like you! 💞 We hope for further fruitful cooperation with you and your team. Hopefully, here is to many years to come! 😊

5 / 5 Share

Sept. 25, 2020

I'm very happy to work with Growave app AND TEAM. Tattu from support has been with me since ten days and quick answer to fine tuning question outside of what app allows to do, and great for me, do some direct help on my theme, and always a best return by mail. very good support, thanks specialy to Tattu ;-)

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review!😊 Tattu and team were excited to read your review. Our team works hard and continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We enjoyed making your store even better with Growave’s features. Thanks for choosing us!💞

1 / 5 Share

Sept. 23, 2020

Seriously not happy with this app. I thought i was getting an all in one automatic app, as this is how it was explained to me. If someone comes in my store and makes a purchase...they get points when they check out. if someone comes in that was referred by someone else, the referrer gets points...all not true. I have a free app that already does what this offers. I don't see the point of spending so much money to get nothing extra for it. I want my IN STORE customers to get a bonus...not make myself work harder! Can i give it negative stars for false advertising?

Using app

5 days

Total reviews

5

Average rating

2.4

Developer Reply

Dear ROTD Crafter's Corner team, First and foremost, I'd like to express our sincere apologies for not meeting your expectations with our app. Your feedback is invaluable to us, and I want to assure you that we have taken it to heart and have acted upon it.🙇‍♀️🙏 Our Reward program, in particular, has undergone significant refinements. Today, it works much more efficiently, benefiting countless businesses every day by enhancing customer engagement and loyalty. We've carefully crafted it to ensure that it not only serves its primary purpose but exceeds expectations. Beyond the Rewards system, I'd like to highlight that our app has always been equipped with integral features such as the 'Wishlist' and 'Reviews'. The 'Wishlist' allows your customers to bookmark their desired items, enhancing user engagement, while the 'Reviews' feature provides a platform for authentic feedback, reinforcing trust and facilitating informed purchasing decisions for potential clients. Your satisfaction is our utmost priority, and it drives our continuous efforts to refine and perfect our offerings. Know that we're consistently working to make our app the best version of itself, so it serves your business's needs seamlessly. 🥰 Warm regards, Begaiym, Reputation Manager!

5 / 5 Share

Sept. 15, 2020

We've been using Growave on our online store for over three months and LOVE it. The fact that the app bundles several features together is fantastic. We have increased our sales specifically thanks to Growave, by the presence of reviews, the reward program and the emails reminders. And what about customer service: fast, efficient, friendly. WOW! Whenever I have a small problem or special request, the Growave team responds quickly and efficiently. If you want to see what the app looks like in action, you can take a look here: https://les-mauvaisesherbes.com/

Using app

3 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for a glowing review, Les Mauvaises Herbes! 😊 We are stoked and pumped that you are getting positive results with Growave. We stay true to our core values to make everything possible to grow your store and enhance shopping experience. So glad our efforts were reflected on you 😇 There is nothing better than happy merchants recognising and getting the intended value of Growave. As you’ve noticed, we can replace several apps at the cost of one. It is very convenient to manage all apps from a single dashboard. On top of that, all widgets on the site will look coherent and uniform. We strive to offer the most beneficial and relevant features. Our team sincerely appreciates your feedback,because it helps us build a better customer experience. 💕