All reviews

Rating Breakdown

  • 5
    95% (2,021 ratings)
  • 4
    2% (50 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2021

easily the best customer service of any app i’ve used yet. issues resolved quickly and even though i have the feee version they helped me integrate this into my theme and customize so it all fits. 10/10. once my business grows i’ll look to get the paid plan and integrate my other applications

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings of the day team at bourdon studios, 🥳 We sincerely appreciate your time for leaving your feedback. It is an honor to receive so many compliments from you. Thank you a lot for playing a pivotal role in our growth. Your patronage and satisfaction are what drives us to keep doing what we do. We’ll make sure we continue to put your needs first as our company expands and improves.💕 Never tired of saying that we are here for you if you require any assistance. 😍

5 / 5 Share

Jan. 15, 2021

SIX STARS ⭐⭐⭐⭐⭐⭐ One of the best apps ever, whishlist, loyalty, reviews, UGC, social logins and analytics, it even have tired points with many Engagement Based earning points and many redeem options ... we love this app so much ... the support is almost always live on the chat ... and if not they reply very quickly, they also do customize some features or errors on the spot, we use it on Shopify Plus and all our stores ... we wish they can connect and integrate Same loyalty points with 2 stores and connect the users since we don't need to install on every store individually

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Cosmically cool! 🚀 Please allow us to express our earnest gratitude and appreciation to you team at The Fine Shop - Global, Thanks a million for leaving us a "six-star" review 🤩😜. We are so humbled and grateful for your time and support. We admire your ability to distinguish the good and the best. We have put an immense amount of passion into each of our products, and we feel so thrilled to know that you love them as we do. It’s a privilege to have had the chance to serve you, we have enjoyed every minute of fulfilling your queries and we are so excited about the opportunity to serve you for million days ahead. Thank you so much for making our day. ThankyouThankyouThankyou!🙇‍♀️💞

5 / 5 Share

Jan. 14, 2021

I installed this app and started testing a few days ago, mainly for the wishlist function. It works great so far and their customer service is excellent. I had a few minor issues and needed a few adjustment to match the styling of my website, Tattu always responded so quickly and provided excellent help!! I highly recommend this app and love their customer service.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, the team at Nomad Nature, Simply saying thank you will never be enough to express our gratitude to you for your attention and for leaving so wonderful review. We feel so pleased and special for choosing us. We warmly welcome you to the list of highly valued customers. 🌞🤗 It is always a joy for us to be able to provide you with our best service. Without your support, the vision we have would remain in our hearts and minds. Thank you for making these things a reality. You can trust us for your necessities and reach us anytime without any hesitation. 🥰

5 / 5 Share

Jan. 14, 2021

The app is great, but even better is the customer support. I have often updated the theme of my website, and immediately they reinstated the apps and took care of my particular request. I really love the app and them, and I wouldn't change them for anything. I especially thank Tattu, very sweet and always available for all my requests.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Good day team at Sholovers, You have our utmost gratitude and appreciation for your precious time for leaving such a wonderful review. 🙏🏻 Thank you for the opportunity to grow our capabilities by working together, we loved and enjoyed assisting you. We take pride in giving priority to our customers and looking after your needs. Quality and customer service are our daily basis goal. And we are in seventh heaven that we have succeeded to deliver it to you. Please be always sure that we are here for you if you require any assistance. Thank you and enjoy a sweet day! 💖

4 / 5 Share

Jan. 20, 2021

There was a serious bug (point expiration email was not sent based on the setting) but the technical team manages to solve it within 2 weeks.

Using app

5 months

Total reviews

8

Average rating

3.5

5 / 5 Share

Jan. 12, 2021

This app has helped me get more reviews than ever. It's a quick and easy process for our customers to share reviews and ask questions. If any issue arises, the support team responds in a timely manner and fixes anything I need without hesitation. Super great support.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Wow! We cannot thank you enough for such a lovely review from your team, Waveband Communications! 😇 We are so happy to know that you are taking the most out of Growave and enjoying our Reviews and Questions features! It’s so pleasing that our app has helped you get lots of new reviews. 😍 Imagine how many more actions would your customers take on your store if you enable the Loyalty & Rewards program? We would definitely recommend you to give it a try! If you will need any further assistance, you always know how to reach us out. We always try to respond and fulfill all the requests in a very timely manner, and we are thrilled that we hit the mark for you. ⭐ We will continue to work hard to keep the bar high! Thank you for your kind words. ❤️

5 / 5 Share

Jan. 9, 2021

I have been using this app for about a week now and so far it is working awesome. I was able to consolidate 5 apps down to 1 with this app and increase my overall features and functionality. But the best part so far has been the service. Alice reached out to me as soon as I installed to offer assistance. I needed help several times with a couple of things I wanted to do for my store. She responded almost immediately with each request and handled each one right away. She always showed a positive, can do attitude every time which I greatly appreciated. I greatly felt as if she cared about me and my store. Was very impressed with the overall customer service with this app.

Using app

Almost 2 years

Total reviews

21

Average rating

5.0

Developer Reply

Heeeey, team at Romantic Blessings! We are beyond grateful that you took the time to leave us such a beautiful and insightful review! 😍 We are so happy to welcome you to our team and it’s so pleasing to know that you are enjoying Growave so far. For you to say that you were able to consolidate 5 apps down to 1 with Growave and increase your overall features and functionality - just makes our day, because that is exactly what we’ve always strived for: to provide an all-in-one platform that will allow our customers to easily manage several apps from one dashboard. ✨ A special thanks for mentioning the service. Our team works very hard to perform outstanding service and support for our beloved customers. We do care and we are always there for each of you! ❤️ Once again, thank you very much for choosing us.

5 / 5 Share

Jan. 8, 2021

Whilst I haven't had much of reaction to the wishlist or reviews. The customer service is insanely good! They helped integrate the app exactly how i wanted it to look, let me asking 135335 questions without ever making me feel like a burden. I originally had it set to $69 but unfortunately haven't had enough of a reaction to warrant that so gone back to free plan

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear team from The Milkbar Collective, thank you so much for taking the time out to share your experience with us! 💖 We are thrilled to know that you are satisfied with our customer service. Your kind words pays off all the hard work our team put into the performance of great service. 🙌 So cool to see how our widgets are perfectly fitting your beautiful store! As for a reaction to the new features, how about enabling the Rewards program, to encourage your customers to take more actions on your store? Especially now that you have extra 20+ days of free trial. 😍 We bet customers will be willing to share their Wishlists or leave Reviews in order to earn some loyalty points! Give it a try and let’s see how it will go. And if you’ll need any assistance - we’re always here for you. 😊 Best regards.

5 / 5 Share

Jan. 7, 2021

I just signed up for the free version of this app a couple of weeks ago, and I'm super pleased with it. The free version has wishlist, reviews and social login. The customer service is incredible. Not only do they answer your questions quickly, but if you have a problem with something, their people can take care of it, free of charge. I'm planning to upgrade very soon and highly recommend this app.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hey-heeey team at Boutique BohoChic, We are eternally grateful to you for subsidizing your time to share your insightful feedback. We feel so spoiled at the moment. Thank you so much for this feeling. 🤪 I admire your ability to see the advantages of Growave and acknowledgment of our efforts. We are exceedingly pleased to find you and we sincerely hope for everlasting cooperation.🤗💕 Once again thank you so much from the core of our heart and happy new year!

5 / 5 Share

Jan. 6, 2021

I've had growave for only a couple of weeks, but I am loving the app and the customer service is incredible! All my questions have been answered quickly and requests to make changes on my site have also been attended to quickly! Very happy I added this to my shop

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi - hi team at The Guide by Luxe for Less, We can never thank you enough. But this is a start, thank you very much for your attention and for taking the time to leave a five-star review.🐣 Please be sure that your encouraging words are highly appreciated and inspired us for new achievements. We feel so blessed to have you as a part of our big family. Thank you for preferring us. We strongly hope that last year we planted the seeds of our partnership and we believe that a beautiful garden will grow in this new year and we’ll reap the benefits of our cooperation for a very long time. 💕🎉 Happy New year!

5 / 5 Share

Jan. 6, 2021

**Subbed at the $69.99 level ** The app itself is a great little system, very clean UI, easy to follow and manage. Works very well on my webstore, and my customers are thrilled I can finally offer a wishlist/loyalty points system. The review feature is definitely worth installing, picture reviews are fantastic, and with the reviews being motivated by loyalty point rewards, ive had 15 reviews in 24 hours versus 3 years of my store being very busy and only receiving 115 reviews. The loyalty rewards really do work, and i couldn't be happier. Now the customer service.... Is on another level. They have a built in messenger app right in the UI of the app, and are VERY responsive. I installed this app on Jan 1st, they integrated it on an international holiday.... They then helped me with about 10 special requests i submitted to change colours, icon placements, etc. All done and finalized in a single business day while maintaining great communication. You might be able to patch together a few other apps to do what this one does and maybe save yourself $5-10 a month, but the customer service here cannot be matched. Shopify veteran of 3 years and this is the first app thats blown me away with the excellence of the service. 10/10

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

You knocked us off our feet team at Steel Warrior Studios,😍 Please accept our deepest and sincerest gratitude for leaving a heartfelt review full of warmth, time, and appreciation. We absolutely understand how special it can feel when your queries are fulfilled in a timely manner, and we are so delighted to hear that we were able to accomplish that for you. We are committed to providing you with excellent service to meet all your needs and expectations. We shall note that our hearts just keep thanking you and thanking you for putting confidence in us! May you continue to trust and rely on our Company. We strongly believe that together we will reach great results. 🥰 At this time we wish you a Happy New Year. May this year bring success to your business and all the best to you!🌟

5 / 5 Share

Jan. 4, 2021

This app works so well for us. We had to do some changes to a previously loyalty system and programmers and CSR team were so accommodating and did some minor back end work for me to make it work. The customer service is unreal good (Tattu and Alice are so amazing). Really happy with the app and the responsiveness.

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Greetings of the day team at Doodle Dogs Boutique,😊 Thank you so much for granting us the chance to express our earnest gratitude for being so supportive and for leaving such an amazing review. We are so grateful and happy for sharing your invaluable thoughts. We will go beyond and above to always handle your work with top care and fulfillment. Using this moment allow us to wish you a happy new year and more fruitful days to come! ☃️💕

5 / 5 Share

Jan. 4, 2021

I have been very happy with the ease of use for my customers, and the way the reviews show up on my store. I am extemely pleased with the customer service - they are always responsive to my questions, very helpful and very nice.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Good day team at Cowhugger, 🤗 We are sending you a token of love and warm gratitude for your time and for sharing your precious thoughts. We are pleased for preferring us and your faith in us. Our main mission is devoted assistance with respect and fulfillment. If there is anything more for which you may require our help, don’t hesitate to contact us.🙏🏻 Using this opportunity we are wishing you all a happy and successful New Year!🎊

5 / 5 Share

Jan. 2, 2021

I use Growave for customer reviews, wishlist and my shop instagram gallery. The app is super easy to use and I am really happy with the results. I also can't speak highly enough of the support team they are super fast to both respond and action my requests!

Using app

Over 1 year

Total reviews

5

Average rating

4.6

Developer Reply

Greeting of the Season team at Antipodream, Thank you - won’t be enough for this impactful review, but please allow us to try a little bit to express our gratitude. Thanks a lot for your time and supportive feedback. We feel so pleased and proud to serve you and it has been a pleasure working with you. 🥰 Your simple appreciation is a present we will always treasure. We are over the moon to hear that Growave contributes to your shop. We want to take a moment to wish you a Happy New Year. May this year will be full of new achievements that will bring you huge success. ☃️🤩

5 / 5 Share

April 26, 2024

I really like this app and the support is amazing. I would definitely recommend it. Tattu from the Growave team has been super helpful with integration and their developer was able to quickly resolve the starting up issues.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hey, Nestasia team, Thank you so much for your support and high rating! The fact that our team has been able to address any prior concerns and earn your trust again brings us immense satisfaction. Growave is fully committed to rectifying any issues and ensuring your experience with us is nothing short of exceptional. Here's to many more positive experiences together! 🎉🩷 Warm regards, Begaiym, Client Care Specialist

5 / 5 Share

Dec. 30, 2020

Simply the best review tool I've ever used on my website, it works perfectly and the setup is so easy! Better than the tool is the customer service, the team helps you with everything you need so quick as if they are part of your company. I fully recommend them :)

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Wow, we could not have a better gift for the new year than this absolutely impactful review team at Patricks AU !😇 We are greatly respectful to you for subsidizing your time in the advancement of Growave. Thank you so much for such supportive feedback. It is an honor to serve such an encouraging customer. You are the reason for our all efforts, our service would mean nothing without your presence. Thank you for choosing us. 🙏🏻 We would love to take the moment to wish you a happy new year and many more prosperous days to come! 🥳

5 / 5 Share

Dec. 30, 2020

I used this for Wishlist. There were some errors but they fixed it asap. Overall it's good. I ll continue to work with Growave.

Store

WEAR IT

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Huurraay!🥳🤩 Just saying thank you will never be enough to express our appreciation to you team at WEAR IT! We feel so pleased and special when we get such support. Thank you so much for staying with us. We will strive to deliver excellent service and keep it constant. At this time we would love to wish you a Happy New Year. May this New Year brings you a lot of success and sound health!❣️

5 / 5 Share

Dec. 30, 2020

Really useful app, lots of cool features and great price. But most of all, excellent customer service.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi - hi Pro Eagle team, We would love to express our earnest gratitude to you for leaving such a wonderful review. 🙏🏻💞 Your appreciation makes us feel inspired and motivated to work even harder in the coming year. Thank you so much for giving us new strength on new year's eve. We hasten to wish you all the best in 2021 and hope for beneficial cooperation in the future! 🤩🎅🏻

5 / 5 Share

Dec. 29, 2020

Best customer service of 2020 award if I could give them one. The team have become friends. They have been there for me through the ordeals of Covid19 and gone out of their way to help as best as they can. If this year has taught us anything in business it's about empathy and trust with who we partner and work with. Who will listen to us and return messages to use their service and that is priceless. Well done guys you did so well. Alice and Nattu you are both so dedicated and always go out of your way. Thank you so much.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Gosh, breathtaking! Hello team at Eloura Australia, 🤗 You took a common courtesy to an uncommon level. We’re so grateful for your inspiring review. We are touched beyond words and our hearts keep thanking you and thanking you for your thoughtfulness and trust in us.💞 Our priority is to fulfill our beloved merchant's queries, however, it is worth noting that it is way easier and joyful when we do have customers like yourself. Thank you for your faith in us. We do hope that coming year we will reach better results together. Using this opportunity we would love to wish you a Happy New Year. May this year bring joy, happiness, and warmth to you and cosmic success to your business. ☃️🌟

5 / 5 Share

Dec. 28, 2020

C'est l'une des meilleurs applications de shopify. Elle est très complète et le support est réactif pour répondre à toutes les questions. Vraiment au top et je recommande.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings of the day team at Rebeccah Beauty, Our heartfelt thanks to you for sharing such lovely feedback. Thank you very much for your invaluable five-🌟 review and appreciation. It is a grant having a Customer such as yourself who encourages and make our job more meaningful and valuable. We hope for fruitful cooperation in the upcoming year and wishing you a season of joy and endless success! 🥳🤗