All reviews

Rating Breakdown

  • 5
    93% (1,145 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 98% (1,205)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2020

This app is amazing. Not only does it do everything from reviews, to FAQs to wishlist to social sharing and more, but their customer and IT support is the best I've seen. No ask is too small and they give each one their full attention. I had a problem integrating with another app which didn't have a pre-set integration and Growave worked at it and even reached out to the other developers until they got it working! Can't recommend this team highly enough.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 23, 2020

This app is all what you need. It’s easy to use and it has everything. The team has been incredibly helpful and very knowledgeable in all areas. They also spend a lot of time helping me more than I expected. Thank you all the team!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2020

Great functionalities, and Outstanding support, quick and efficient, ready to customize the app for our need. And I'm demanding! Thanks

Using app

About 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

June 19, 2020

They customised the app for me as if i was a paying customer. The app now fits into my colour scheme. Very impressed!

Store

Asrìq

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2020

Super helpful customer service! It's very useful as well to have loyalty, wishlist and reviews all under one app.

Store

Otemoto

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

Growave team did a great job of installing the Reviews and Wishlist parts of their app to my store with my custom template. I am trying it out these two features now and hope to upgrade to paid version leverage rewards and social sharing features in the future.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2020

Incredible support staff. So easy to set up and link to my website. The staff even made sure the colours match back to my website. Very happy with the integration process. :) Would highly recommend.

Store

AMBR.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2020

I was looking for a comprehensive and flexible reward & loyalty programme and Alice did OUTSTANDING work getting everything set up. I am so pleased with the result - it looks professional and elegant and it works! Thank you!

Using app

About 6 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

June 5, 2020

I use this app and it is amazing! The support team is responsive, especially Alice she is very kind and super helpful. And i hope they can support mobile apps as soon as possible :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2020

I use the wishlist and social login of this app and it is amazing! The support team is responsive, and super helpful. I recommend this app to anyone!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2020

Super good app! Got all I wanted and even more. Customer support works super fast! They installed everything for me and put it suitable to the design of my webpage. Thank you , guys!

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2020

Amazing app. Made a huge difference in our store, the customer services is way beyond what I expected. Really recommend this app.

Store

BARKLY

Using app

6 days

Total reviews

12

Average rating

4.7

5 / 5 Share

May 28, 2020

Like many of you, we installed and uninstalled many loyalty apps while prepping our web store. After all of that, I found Growave had the most pertinent and cosmetically pleasing features. Even better the customer service jumps through hoops to help YOU modify their app to best suit your needs. You will have no remorse in choosing this company, and it will help you to look forward to logging in often with a Big Smile. - Ralph Tuchiano, AlchePharma

Using app

4 days

Total reviews

26

Average rating

5.0

5 / 5 Share

May 26, 2020

EXCELLENT CUSTOMER SERVICE! Even if I have the free plan, they didn't hesitate to help me to fix my inquire. I ask them to change the font of the wishlist button and they did it in less than one day. I am very satisfied with their customer service. This is the kind of support any kind of app should have to be the number one. Quick and simple way to communicate with them.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

Fantastic support! Seriously the best app I've ever tried for my site. Got prompt responses for all my inquires and they really worked to help me achieve the look and feel I wanted for my store. Amazing app and incredible service!

Using app

12 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 19, 2020

I'm using this app for the Wishlist. So far, it's been great! A lot better than all of the others that I've tried. The support team is also very responsive and helpful. Happy to have found this app!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :) Reading such reviews, we feel energized and want to work even harder to make our platform better! Thank you!

5 / 5 Share

May 15, 2020

I am taking advantage of the free 14 days trial and I am amazed. I had a great support from the beginning. They settled the app for me, migrated customers point from another app, they are always present and always helpful . The customers immediately noticed and appreciated the changes ( now they can have a wishlist, can log in from a social network etc) . I will for sure upgrade to a basic plan. So much happy. Does not exitate to try this app!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :) We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!

1 / 5 Share

May 14, 2020

Bad UX and Judge me is better. Installed both and Judge me got 50 reviews in a week while Growave didn't. Judgeme is free as well.

Store

Céla

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear merchant, Hope you are having an amazing day! Thank you very much for sharing your feedback. We do value the opinions of each of our merchants. It is the most powerful engine for us to move forward! :) We share your opinion about Judge.me, it is one of the worthy apps, however, we would like to highlight that you could have collected even more reviews using Growave, you just seemed to have some difficulties with the app settings and as a result, were not able to get the most value and for that, we are really sorry... We would also like to note that our platform specializes not only in Reviews, we offer more than 5 useful apps (Loyalty&Rewards, Wishlist, Social Login, Shoppable Instagram) under one roof of Growave. And we wouldn't want to let you go like this, with bad thoughts about us on your mind and with the wrong foot we have gotten off on. What about starting all over again? :) Please rest assured that all your words have already been taken into account in order to improve our platform and make your experience way better with us this time. You can just hit the Live Chat button on our website, contact [email protected] or we can jump on a call to discuss this.

5 / 5 Share

May 13, 2020

Great app which is very useful for ecommerce. The support team is the best and they always provide so much help to us :) Thank you!

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2020

Perfect app and wonderful support service. I've tried several but the style and support of Growave is fantastic.

Using app

About 1 year

Total reviews

4

Average rating

5.0