All reviews

Rating Breakdown

  • 5
    95% (2,020 ratings)
  • 4
    2% (50 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2024

I started using Shopify and Growave relatively recent but Growave team is always very helpful and supportive with our questions and request to there support, as well, their product seems getting better with time too. Thanks

Store

ACTokyo

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, ACTokyo team, We really appreciate your kind words and five-star review! 🤩 It's great to know that our team has been able to assist you effectively and that you're seeing improvements in our product over time. We're committed to providing the best support and continually enhancing our services for customers like you. Thank you for choosing Growave! 💙 Begaiym, Client Care Specialist

5 / 5 Share

May 14, 2024

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey, GROUPERS COMPANY, Thank you for taking the time to share your glowing 5-star review!🥰 It brings us immense joy to learn that our platform has met your expectations and delivered the experience you were looking for. Your appreciation serves as a great source of motivation for us to continue striving for excellence in all that we do. Be sure that our team is always here to lend a helping hand whenever you may need it. Thank you again for your trust and support! 💙 Begaiym, Client Care Specialist

5 / 5 Share

May 13, 2024

We've been with Growave for about 3 years now and their app has grown so much in that time. It's pretty user-friendly (much better than when we first signed on). They're always developing their app to be more intuitive and have more features/compatibility which is great. While they're fairly expensive (we're on their Enterprise plan), they're actually cheaper than a lot of other apps and they give a nice discount for their yearly subscription. The best part is that their customer service and development team are VERY responsive. They're always quick to get back to you and resolve any issues that arise. They're even willing to custom code certain things to make the app fit your store.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Dear Stirling Soap Company, Thank you immensely for sharing your thoughts with us! 😍💖 Your words truly resonate with our team's dedication to improving the Growave experience. Knowing that our efforts have positively impacted your business journey is incredibly rewarding. We're deeply committed to ensuring that our app not only meets but exceeds your expectations in terms of functionality and ease of use. Understanding the importance of budgeting in business, we're pleased to offer competitive pricing and discounts, aiming to provide maximum value for your investment. It's heartening to hear that our customer service team has been there for you promptly and effectively whenever you need assistance. Your partnership means the world to us, and we're genuinely grateful for the trust you've placed in Growave. Here's to many more years of collaboration and success together! 🎉🫶 Begaiym, Client Care Specialist

5 / 5 Share

May 13, 2024

Très facile d’utilisation

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour à l'équipe Lesdelicesdelaremone! 🍬 Thank you so much for your kind words and five-star rating! 💖 We're thrilled to hear that you're finding Growave easy to navigate. Creating a seamless user experience has been a labor of love for us, and your feedback fuels our passion to keep improving. We're here to support you every step of the way, so don't hesitate to reach out if you need anything! Begaiym, Client Care Specialist

5 / 5 Share

May 8, 2024

THIS APP HAS AMAZING SUPPORT!! They have been extremely helpful with answering all my questions and even editing some widgets in my shop's theme. They'll always send photos of the changes too to ask if I'm happy with it or if I need any adjustments. It's also just a great app overall with very helpful features for growing your business.

Using app

Over 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Hello, Slayfire Cosmetics team, Thank you for your kind words! Absolutely thrilled to hear your experience with us has been exceptional! We take pride in providing personalized support tailored to your needs. Your satisfaction means the world to us, and we're always here to make sure you're delighted with every aspect of our app. Looking forward to continuing to support your business growth journey! 🎉🫶 Begaiym, Client Care Specialist

5 / 5 Share

May 7, 2024

Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hey there, Mom Store team, Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. Our responsive support team takes pride in assisting you promptly and effectively, and they extend a heartfelt thank you for recognizing their efforts. It's wonderful to hear that you find our app to be a great value compared to competitors. We're here to continue providing you with the best experience possible, and our support team is always ready to help. Thank you for choosing Growave! 🌟🎉 Begaiym, Client Care Specialist

5 / 5 Share

May 6, 2024

friendly cs team and efficient :)

Store

Vetopia

Using app

Almost 4 years

Total reviews

5

Average rating

4.8

Developer Reply

Hey, Vetopia team, We're overjoyed to receive your feedback! It's wonderful to know that our customer support team left such a positive impression on you. We strive to be both friendly and efficient in assisting our valued customers like you. Thank you for choosing Growave, and please feel free to contact us anytime if you need further assistance. We're here for you! 💜 Begaiym, Client Care Specialist

5 / 5 Share

May 3, 2024

Good

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, AMMSUN Beach Umbrella team, Your 5-star review has truly made our day brighter! We're delighted to learn that you've appreciated our service. Our mission is to ensure our customers' satisfaction, and your review reaffirms our dedication to that goal. Please know that we're always here to assist you with any questions or concerns you may have. Thank you for choosing us! 🥰 Begaiym, Client Care Specialist

5 / 5 Share

April 25, 2024

good!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Suburban team, We're delighted to receive your 5-star rating and to know that you had a positive experience! 😍🌟 Your satisfaction is our priority, and we're committed to maintaining the high standard of service you deserve. Thank you for choosing Growave! Best regards, Begaiym Client Care Specialist

1 / 5 Share

April 24, 2024

Terrible Support Does not work

Store

Olazion

Using app

Almost 2 years

Total reviews

3

Average rating

2.3

Developer Reply

Hello, Olazion team, We sincerely apologize for the negative experience you had and for your decision to leave a one-star review. We have thoroughly investigated the matter and found that our support team made several attempts to reach out to you via email. However, it's possible that our messages may have been filtered into your spam folder. We kindly request that you check your spam section or provide us with an alternative email address for further communication. Additionally, our support team tried to contact you via phone calls for many days, but unfortunately, we were directed to voicemail each time. Please know that our support team responded promptly to your inquiries, and we have reviewed all possible errors on our end. We have done everything possible from our side to assist you. We would be extremely grateful if you could take a moment to check your email and let us know if you have received our messages. Your feedback is invaluable to us, and we are committed to resolving any issues you may have encountered. Begaiym, Client Care Specialist

5 / 5 Share

April 24, 2024

The app is easy and effective, I appreciate prompt responses from their team when a questions arises.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey, gabrielcosmetics team, Thank you for the fantastic feedback! 😍 It's wonderful to hear that you find our app easy to use and effective. Our team takes great pride in delivering quick and helpful responses to our users. Your satisfaction is our priority, so please don't hesitate to get in touch if you ever have any questions or concerns. We're here to support you every step of the way! 💜 Begaiym, Client Care Specialist

5 / 5 Share

April 21, 2024

Easy to work with, very fast and helped make sure all my questions were answered! Thank you!

Using app

6 days

Total reviews

5

Average rating

4.8

Developer Reply

Hey, the team at Raw Island Jewels, We truly appreciate your valuable review of the support team and our app. We send you a million thanks for leaving us feedback and expressing your honest opinion 🤗. Your words motivate us to reach new heights and become even better and better ✨. With regards, Begaiym, Reputation Manager 🥰.

5 / 5 Share

April 17, 2024

The support team is absolutely awesome and made changes that we needed extremely quickly! Thank you so much.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Team Windrunner Leather, We want to extend our heartfelt gratitude for your kind words and the stellar 5-star rating! Hearing that you're enjoying the app and that our support has exceeded your expectations fills us with joy. Our team is committed to delivering top-tier service, and knowing that our efforts have made a positive impact is truly fulfilling. Your support means everything to us! 🥰 Should you have any further feedback or suggestions to share, please feel free to reach out to us. Warm regards, Begaiym, Reputation Manager

5 / 5 Share

April 9, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, AMes Thés team, Thank you so much for your 5-star rating of our app.😍 It's really rewarding to know that we meet your expectations and that you value us highly. We will continue to provide top-notch services just like this. If you ever need our assistance, we're always here to help. Thanks for choosing Growave! 💙 Begaiym, Client Care Specialist

5 / 5 Share

March 24, 2024

SUPPORT

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, UNTOUCHED UNITED team, We're over the moon to receive your 5-star review!🤩Our support team works tirelessly to ensure every customer's needs are met, and we're thrilled to hear about your positive experience. Thank you for choosing us, and we're here for you whenever you need us! 🫶 Begaiym, Client Care Specialist

5 / 5 Share

March 22, 2024

THE BEST OMNI-CHANNEL LOYALTY PROGRAM OUT THERE!!! Absolutely love this system. We have it connected to Klaviyo for email notifications and "Customer Accounts Hub" for a premium customer profile UX on the front end. Relatively responsive to request, great customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Chiappetta Shoes, Thank you for your wonderful review!🩷We're thrilled that you find our omni-channel loyalty program to be the best out there. Our goal is to provide a comprehensive solution that seamlessly integrates with Klaviyo for email notifications and enhances the customer profile UX through "Customer Accounts Hub." Your satisfaction is paramount to us, and we're dedicated to delivering excellent customer service and responsiveness. We're excited to continue exceeding your expectations and serving your needs! 🥰 Begaiym, Client Care Specialist

5 / 5 Share

March 22, 2024

We use the app mainly for the loyalty feature and it's been working great! It has mostly all the basic and essential features a small brand like us will need. Moreover, the support from the team is impeccable - they are responsive and fast. Have been enjoying the app and will be exploring using more and new features the team has came up with!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey, FLO Aroma team, Wow!😍 Thank you for your amazing review! It's fantastic to hear that our loyalty feature has been such a valuable asset for your brand. We strive to provide small businesses like yours with the essential tools they need to succeed, and we're thrilled that our app has met your expectations. Our dedicated support team is always here to assist you promptly, and we're delighted that you've had a positive experience with them. Keep an eye out for new updates on the horizon – we're excited to continue innovating for you! 🤗🫶 Begaiym, Client Care Specialist

5 / 5 Share

March 17, 2024

The app works very well, and the best of all is the technical support, very responsive, helpful and friendly.

Store

SLEEKEO

Using app

8 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello,SLEEKEO team, Thank you so much for taking the time to share your experience!🥰 It's fantastic to know that you find our app to be working well and that our technical support team has been responsive, helpful, and friendly. Providing excellent service is always our top priority. If you ever need further assistance, don't hesitate to reach out. We're here to help! 🚀 Begaiym, Client Care Specialist

5 / 5 Share

March 11, 2024

Thank you very much !I like this app very much! 工作人员非常耐心帮我们修改问题。100%推荐这个插件。 功能非常齐全。

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Dear Threecats team, Thank you very much for your wonderful review!🥳 We're delighted to know that you're enjoying our app and the support provided by our team. Your 100% recommendation is incredibly valued. We're thrilled that you find our plugin feature-rich. We're committed to delivering the best experience possible, and your satisfaction is our utmost priority. Thank you for your support, and we can't wait to continue exceeding your expectations! 🥰💖 Begaiym, Client Care Specialist

5 / 5 Share

March 11, 2024

Thank you so much Janat! You are the best, Growave is very nice but what makes it even better is the support advisor backed by the technical team behind it. You can subscribe to Growaves with a light heart! They take their time with you, they are kind and understanding. What more could you ask for? Thank you Janat!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Bonjour, Le Jardin Retrouvé team, Wow, thank you for your incredibly kind words!💖 It warms our hearts to hear that you've had such a positive experience with Growave. Janat and our technical team work tirelessly to ensure that every interaction is supportive, understanding, and helpful. Your satisfaction is what drives us, and we're overjoyed to have met your expectations. Thank you for choosing Growave, and we're excited to continue providing you with exceptional service and support 🤗 Begaiym, Client Care Specialist