Growave: Loyalty & Wishlist

HALO PLUS Gold standard customer service! The developers at Growave really have walked the extra mile for us... solved every issue and responded to every one of our requests with grace and efficiency as we integrate and customise their fantastic stable of apps. (Thanks Alice and Azem!) The only way to go for a one shop loyalty and review solution!

We just installed this app, the customer service spent a few days working with us to get everything small little things working to details for our store. We were very pleased. Although there is a time zone difference but they are very responsive and willing to have conference on the phone to solve problems together. This app also offered a lot of features that help drive customers back to our store as well, these features are so good both us and our customers love it. I'm very thankful for this.

So far so good. Support has been very responsive and has assisted us with every single issue we have had so far. The app itself is amazing and contains many different apps which we have slowly started to integrate into our store. User-friendly interface helps to make using apps easy.

Great app!! Just added this app to my store and directly received an email from customer service that they will help to implement it on my website. Which was great! And I explained what I preferred and it got changed directly. The service is amazing! Thank you!

This app is a little bit pricey, but I think the social validation it provides should help your store and make up for it. Kudos to this app!

AMAZING APP, AMAZING SUPPORT, AMAZING WORK, SIMPLY AMAZING ! i cant describe how bless i am to found this app

I love the quick reply from Tattu, the service help me solve my problem quickly too, i think that's an enjoyful experience.

This 1 app has lots of features for e-marketing that help you to save money and time from installing individual apps. You may need some customization, but the technical support team will care of it. I gave them what I need with screen shot, then the tech team modified it few hours later.

The reason why I downloaded this app is that the many functions I need are all available with only one app. A month after downloading, I want to select a custom service as the most significant advantage of this app. If I send an e-mail with an exact request, developers can modify it to my request, and the customer service is also very kind.

love this app. It helps me a lot and they have the best support team! Definitely, I'd like to pay $50 per month for their service.

This is the beginning of our third year using shopify and we have managed to survive the challenges of e-commerce and have decided that it was time to upgrade our website (www.owlreadersclub.sg) and have been trying to figure out which apps would help. We knew we had to pay for a good app so we spent a long time doing the research, reading the reviews etc. We also tried a few other apps and we Growave was one of those we tried. We are about to finish the trial period and learning about the functionalities of each and every app within their app so we will provide an update in due course. Suffice to say that during this trial period, the experience has been nothing short but AWESOME, Azem/Alice/Tattu, the front end team that has responded to all our queries have been extremely helpful and patient. We had done a number of Skype calls with the team and had requested for certain customisation to be done which they and their team of developers have kindly obliged. We have given them feedback on how certain apps within their Super App (yes they should be called a super app!) can be improved and they are taking it on board and hopefully we can see some of these implemented in the future. Our advice for any growing e-commerce stall is stop looking further and give Growave a try today and experience the difference of a customer-centric app and the other apps out there.

The team is really professionnal and have done a great job really quickly! I am really happy to work with us because they understand all my needs!

Great service from Tattu regarding my query. The service I rec from GROWAVE is always professional and responsive.

Love Growave!! The app has really helped us to grow our online business. The team has been so helpful in answering questions and extremely responsive. I highly recommend this app!

Nice Service, Nice Apps, I really enjoy it, Very recommended! I helps our website a lot!Nice Service, Nice Apps, I really enjoy it, Very recommended! I helps our website a lot!

Amazing software and amazing support team everyone we have dealt with has been very helpful and reactive!

Support is amazing. We have been very happy with the team at Growave. They have responded very quickly to our requests.

just downloaded them and had to come on here a write a review. i rarely ever write reviews. this company's fast response and service is awesome! so awesome, it had me come here right away to let it be known! :)

I have just started using the app, however I'm impressed. Staff is amazing & always there to guide you. Definitely worth a try.

8/13/2022: Almost 2 weeks ago, the app stopped rewarding my customers for reviews. Growave seems to be at a loss of how to fix. Rewarding points for a review is a huge part of the app - and it's not working. Looking for an alternative. This app is nailing it on every level. Installation was simple and straight forward. What tweaking I needed, that wasn't available in the large options of settings already, was promptly attended to by the Growave support staff. As a small business owner selling rather niche home decor products, I was hesitant to spend this kind of money on an App. It is my opinion, a lot of apps are just too overpriced for the small business owner. I understand that developers deserved to get paid for their work, but some pricing structures are just impossible to meet for a small owner to handle. After giving this app a trial for about 2 weeks now, I can honestly say I believe it will be worth the money. While I've only had a few people leave reviews under the Growave app, more and more are using my new Loyalty Program and Wishlist. The interface is extremely professional looking, and works great from computer, iPad Shopify and Android Phone Shopify apps. The various apps within this app are each individually customizable, with very detailed settings available within each app. That said, all very easy to use. I can't stress enough how responsive and supportive the support staff has been. Tursunai has been great. Any tweaks I've needed to my theme to accommodate the app they have made while I was sleeping - since their on the other side of planet from me. :) They've been very patient with my requests but very responsive, supportive, and accommodating! I do wish some of the settings explanations were a bit easier to understand. For example, in the Wishlist Reminder Email settings, one setting is "We send this email only one-time within to the same user." I don't understand the adjective "same" in this reference. Same as what? I do understand this is due to different cultures and possible language differences. :) Second, and not that important, I wish the floating rewards tab was dismissable, yet accessible via a click of something or a menu - at least on mobile devices. Too many floating things can seem intrusive and distracting on smaller screens. Along with that, would be nice to have ability to shorten rewards name for mobile screens. For example, "Painted Heirloom Rewards" for Computer and iPad, and just "Rewards" if viewed on Mobile. That said, wish had option in settings to show or not show notifications pop-up on mobile vs. tablet vs. desktop computer. Finally, I hope to see more options in general to changes settings of various apps behaviors, colors for everything, etc. But, bottom line is, this is a great app at a fair price. Period. I can't say I would stick with it if it ever increases in cost, as I currently don't use 2 of the 7 functions, and not sure I ever will (Comments and Questions), as I'm trying to keep it clean. Also, I don't bring in a lot of money. I'm hoping that's where this app will help - obviously. I say if you're on the fence, give the trial a go for 30 days. See how your customers respond and how Growave helps to support your setup, and make your decision from there. For me, this 7-in-1 app is pretty much what I've been looking for, and the support staff, especially Tursunai, has been absolutely wonderful and top-notch! I can't say enough good things about the support from Growave! Vonda @ The Painted Heirloom