All reviews

Rating Breakdown

  • 5
    94% (1,140 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (27 ratings)

Reviews with Text

  • 98% (1,197)
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5 / 5 Share

July 8, 2019

Support is amazing. We have been very happy with the team at Growave. They have responded very quickly to our requests.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2019

just downloaded them and had to come on here a write a review. i rarely ever write reviews. this company's fast response and service is awesome! so awesome, it had me come here right away to let it be known! :)

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

July 6, 2019

I have just started using the app, however I'm impressed. Staff is amazing & always there to guide you. Definitely worth a try.

Using app

15 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Aug. 13, 2022

8/13/2022: Almost 2 weeks ago, the app stopped rewarding my customers for reviews. Growave seems to be at a loss of how to fix. Rewarding points for a review is a huge part of the app - and it's not working. Looking for an alternative. This app is nailing it on every level. Installation was simple and straight forward. What tweaking I needed, that wasn't available in the large options of settings already, was promptly attended to by the Growave support staff. As a small business owner selling rather niche home decor products, I was hesitant to spend this kind of money on an App. It is my opinion, a lot of apps are just too overpriced for the small business owner. I understand that developers deserved to get paid for their work, but some pricing structures are just impossible to meet for a small owner to handle. After giving this app a trial for about 2 weeks now, I can honestly say I believe it will be worth the money. While I've only had a few people leave reviews under the Growave app, more and more are using my new Loyalty Program and Wishlist. The interface is extremely professional looking, and works great from computer, iPad Shopify and Android Phone Shopify apps. The various apps within this app are each individually customizable, with very detailed settings available within each app. That said, all very easy to use. I can't stress enough how responsive and supportive the support staff has been. Tursunai has been great. Any tweaks I've needed to my theme to accommodate the app they have made while I was sleeping - since their on the other side of planet from me. :) They've been very patient with my requests but very responsive, supportive, and accommodating! I do wish some of the settings explanations were a bit easier to understand. For example, in the Wishlist Reminder Email settings, one setting is "We send this email only one-time within to the same user." I don't understand the adjective "same" in this reference. Same as what? I do understand this is due to different cultures and possible language differences. :) Second, and not that important, I wish the floating rewards tab was dismissable, yet accessible via a click of something or a menu - at least on mobile devices. Too many floating things can seem intrusive and distracting on smaller screens. Along with that, would be nice to have ability to shorten rewards name for mobile screens. For example, "Painted Heirloom Rewards" for Computer and iPad, and just "Rewards" if viewed on Mobile. That said, wish had option in settings to show or not show notifications pop-up on mobile vs. tablet vs. desktop computer. Finally, I hope to see more options in general to changes settings of various apps behaviors, colors for everything, etc. But, bottom line is, this is a great app at a fair price. Period. I can't say I would stick with it if it ever increases in cost, as I currently don't use 2 of the 7 functions, and not sure I ever will (Comments and Questions), as I'm trying to keep it clean. Also, I don't bring in a lot of money. I'm hoping that's where this app will help - obviously. I say if you're on the fence, give the trial a go for 30 days. See how your customers respond and how Growave helps to support your setup, and make your decision from there. For me, this 7-in-1 app is pretty much what I've been looking for, and the support staff, especially Tursunai, has been absolutely wonderful and top-notch! I can't say enough good things about the support from Growave! Vonda @ The Painted Heirloom

Using app

About 3 years

Total reviews

17

Average rating

3.9

5 / 5 Share

June 26, 2019

Wonderful App. Does what it's supposed to. If you need social login and review collecting, this is the app for you. Support is also quick to respond. 5 stars. :)

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 25, 2019

this is the best all in one app in the store! it adds many features and very well implemented, and the customer service are very helpful. looking for more apps from the developers!

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2019

AMAZING! I was very leery of all the good ratings at first because it seemed too good to be true and often with such good ratings I end up being disappointed. I can also be particular ...only because I am really picky about wanting things to look good and work seamlessly on my website. I am using them for Reviews, Wishlist, Questions, Rewards....I just launched today (not a new website but a new redesign) so I can't really say yet how it's all working yet as there hasn't been enough time - but in terms of how it was to get it all set up they were incredible to work with. I was working primarily with Azem and she was seriously awesome; could not have asked for someone more kind and helpful and efficient. Am very grateful to her for helping me with all my requests to get it set up the exact way I wanted (I did want quite a few custom edits).....their prices are very reasonable as well and I wish I had switched from the other app I had years ago. Thank you so much Azem!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2019

The support team is amazing! The install was super easy! I definitely recommend this app for anyone looking for an easy and flexible way to collect real reviews

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2019

Excellent all in one app with the right price to match. Had several apps installed that does the same functions with a combine cost to be much higher. The most outstanding part is the fantastic support that help us setup each app the way we would like it on our site. The team has definitely set a new bar in the level of commitment to their customers. Highly recommended.

Store

Keoji

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 5, 2019

They did a great job for my Shopify store, not just an app but services, reviews and wishlist are working well. I so appreciate the time they have put in for us, thanks to Kalys especially.

Store

iKids

Using app

7 days

Total reviews

5

Average rating

4.2

5 / 5 Share

May 21, 2019

Definitely I recommend this app. Why? 1. This app provide so many function. 2. This app support them give good service and fast. Every month 50$ this is value price. i am willing to pay this amount. first intall this app, then you can make decide.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2019

This app replaces so many other separate apps and subscriptions! It includes reviews, loyalty rewards, instagram shop, FOMO notifications, pop-up marketing, community live feed, wishlist with back in stock alerts and much more! All in the one app for the one low monthly price! It really is amazing the amount of features you get with this one app and it is crazy affordable, literally saves me thousands of dollars each month. Customer service and technical support are also amazing, their live chat are super helpful and get things sorted so quick.

Store

SHOE ME

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 19, 2019

BASKETBALL JERSEY WORLD Amazing app, with so many options and features! Awesome support - highly recommended!

Using app

24 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 15, 2019

Great app, simple to integrate, but also very fast and helpful support thanks team! Azem, Kalys, Alice thank you.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

This app is exactly what we need and outstanding value for money. We received absolutely amazing support provided by Kalys. Our installation was super quick and any changes were made very quickly, without any fuss and with absolute courtesy and friendliness. Highly recommended. Ongoing support has been outstanding - thanks Tattu!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

May 11, 2022

Love the app and really love the customer service. I contacted them about an issue we were having and not only did they fix it, but they fixed something else that I didn't even mention! Wow blown away by that! may 2022 just contacted them about an issue. It was fixed right away. Very responsive and helpful! Love this app

Using app

Over 3 years

Total reviews

4

Average rating

4.0

Developer Reply

Howdy amazing Violet Skye Boutique team 🙌, Awww, so nice of you to address amazing words to us. We really love them and it really melts our hearts 💖. We always try to go extra mile for our customers to make them happy, cause all our teams do care about your experience with us 🙋‍♂️. Thanks again, and have a nice weekend ahead!

5 / 5 Share

April 24, 2019

The support for this app is fantastic! We have been using the app for about 2 months and are so happy with the functionality as well as the support staff. They respond quickly and have been able to customize quickly as well. Alice is a rockstar!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2019

Plugin App is 4 star. The support team is what makes it 5 star! Thank you Nurila for timelessly attending and fixing our escalations.

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2019

Great app and the customer service was excellent when I had a weird issue. They took care of it right away. Lost of options for reviews and special discounts to offer your customers.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2019

We are using the Free plan since beggining and all is perfect. The support center works very quickly and is always ready to help. They did integration for us in Shopify website, so we did not experience any inconveniences such as crashing our theme. Good job, thank you !

Using app

2 days

Total reviews

2

Average rating

5.0