All reviews

Rating Breakdown

  • 5
    95% (2,021 ratings)
  • 4
    2% (50 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
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5 / 5 Share

Sept. 29, 2020

Support is fantastic, even if you are in the free version. I plan on upgrading soon and couldn't recommend more. Great people, greater app functionality. A must have, no matter the size of your shop.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for glowing review! 🌟 It is our ultimate goal to grow your store and enhance shopping experience regardless of a plan. Growave takes into consideration all levels of businesses and offers most relevant features. Thanks for recommending us!

5 / 5 Share

Sept. 25, 2020

I'm very happy to work with Growave app AND TEAM. Tattu from support has been with me since ten days and quick answer to fine tuning question outside of what app allows to do, and great for me, do some direct help on my theme, and always a best return by mail. very good support, thanks specialy to Tattu ;-)

Using app

27 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review!😊 Tattu and team were excited to read your review. Our team works hard and continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We enjoyed making your store even better with Growave’s features. Thanks for choosing us!💞

5 / 5 Share

Sept. 25, 2020

We were looking for an app that could help us with a loyalty/rewards program for our store. Growave gave us exactly what we were seeking and more. It covers all areas of customer incentives with wishlists and reviews too. We'd previously used separate apps for these other areas and having it all-in-one is so much easier. The added benefit of Growave that we didn't anticipate was the prompt and friendly response from the customer service team. The developers also work quickly on requests. I'm never normally one to leave reviews but working with Growave has been a genuinely enjoyable experience.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your feedback, AinslieWear!💖 You put a big smile on our faces. A lot of love and dedication goes into building Growave and happy merchants are the biggest pay-off of our hard work. We are excited to see you were able to recognise the intended value of Growave by replacing several apps with our all-in-one platform. It means a lot to us that you took your time to leave a review. We don’t take it for granted, and promise to keep delivering reliable and responsible service.

1 / 5 Share

Sept. 23, 2020

Seriously not happy with this app. I thought i was getting an all in one automatic app, as this is how it was explained to me. If someone comes in my store and makes a purchase...they get points when they check out. if someone comes in that was referred by someone else, the referrer gets points...all not true. I have a free app that already does what this offers. I don't see the point of spending so much money to get nothing extra for it. I want my IN STORE customers to get a bonus...not make myself work harder! Can i give it negative stars for false advertising?

Using app

5 days

Total reviews

5

Average rating

2.4

Developer Reply

Dear ROTD Crafter's Corner team, First and foremost, I'd like to express our sincere apologies for not meeting your expectations with our app. Your feedback is invaluable to us, and I want to assure you that we have taken it to heart and have acted upon it.🙇‍♀️🙏 Our Reward program, in particular, has undergone significant refinements. Today, it works much more efficiently, benefiting countless businesses every day by enhancing customer engagement and loyalty. We've carefully crafted it to ensure that it not only serves its primary purpose but exceeds expectations. Beyond the Rewards system, I'd like to highlight that our app has always been equipped with integral features such as the 'Wishlist' and 'Reviews'. The 'Wishlist' allows your customers to bookmark their desired items, enhancing user engagement, while the 'Reviews' feature provides a platform for authentic feedback, reinforcing trust and facilitating informed purchasing decisions for potential clients. Your satisfaction is our utmost priority, and it drives our continuous efforts to refine and perfect our offerings. Know that we're consistently working to make our app the best version of itself, so it serves your business's needs seamlessly. 🥰 Warm regards, Begaiym, Reputation Manager!

5 / 5 Share

Sept. 22, 2020

Started my first month with this app, and above all else, the customer support is absolutely fantastic. Always very friendly, helpful and very quick to respond. Overall a very pleasant experience so far with the app and its team.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for such a kind words😍 We are always ready to go the extra mile to provide our customers the needed support, and the fact that you have highlighted this means a world to us! Our team finds joy in advising and supporting customers in any matter they have. Looking forward to fruitful and long-term cooperation!😉

5 / 5 Share

Sept. 16, 2020

I am very impressed with the Growave team and the app, i had a query and the lovely success manager got back to me immediately and solved my query.The app is really easy to use and and fits in nicely with my store. Overall very impressed! :)

Store

Boganix

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for a lovely review, Boganix!💖 We always try to make integration processes smooth and quick; and most importantly make our products compatible with your store. Glad it reflected on you. It is the biggest reward to see our customers happy ✨

5 / 5 Share

Sept. 15, 2020

We've been using Growave on our online store for over three months and LOVE it. The fact that the app bundles several features together is fantastic. We have increased our sales specifically thanks to Growave, by the presence of reviews, the reward program and the emails reminders. And what about customer service: fast, efficient, friendly. WOW! Whenever I have a small problem or special request, the Growave team responds quickly and efficiently. If you want to see what the app looks like in action, you can take a look here: https://les-mauvaisesherbes.com/

Using app

3 months

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for a glowing review, Les Mauvaises Herbes! 😊 We are stoked and pumped that you are getting positive results with Growave. We stay true to our core values to make everything possible to grow your store and enhance shopping experience. So glad our efforts were reflected on you 😇 There is nothing better than happy merchants recognising and getting the intended value of Growave. As you’ve noticed, we can replace several apps at the cost of one. It is very convenient to manage all apps from a single dashboard. On top of that, all widgets on the site will look coherent and uniform. We strive to offer the most beneficial and relevant features. Our team sincerely appreciates your feedback,because it helps us build a better customer experience. 💕

5 / 5 Share

Sept. 13, 2020

Im just starting with a new store in Shopify and growave seems like the perfect companion/add-on and the support is really great, So far I'm really happy with what can be accomplished. I will be letting you know. Tattu, my customer success manger has been more than great helping me integrate and have my shop with all the look and feel that we want for our store.

Store

Fruttec

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Fruttec, thanks for an awesome review!🤩 Our team is extremely happy you are enjoying Growave. We are proud to be a companion and a shoulder to lean on through your journey to success. We love making your store reflection of you by making custom changes. And we appreciate putting trust in us 💖

5 / 5 Share

Sept. 12, 2020

Brilliant app gets the job done and the customer service cannot be faulted. They go above and beyond to help their customers

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for a lovely review, Rainbowtyger !💕 So glad you found Growave useful, we strive to actually bring value and enhance shopping experience for customers. Our Support team carefully analyzes each shop and finds the best solution for store design. Support team will be delighted to see your praise.

5 / 5 Share

Sept. 9, 2020

does this app work with the empire theme on shopify? I used it for the debut theme and it worked well, but now that i've changed the theme i dont see it anymore. Customer service is good, someone reached out to me immediately to assist me with this!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback! Growave works with any theme on Shopify. It lets you change colors, backgrounds to fit your branding color and design. In case of switching themes, our files need to be re-integrated into the current theme. We always reach out to inform customers about it and once we have merchant's confirmation we will re-integrate our files in no time :)

5 / 5 Share

Sept. 9, 2020

Using this app for the reviews and contacting customers for review requests. The support has been perfect, you get fast responses and fast results. They're doing everything right and taking care of customers. By far the best support we've ever contacted.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey, Plythal Technical Gear thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of values. As you’ve mentioned, Growave Reviews automatically collects reviews from customers and even from past orders with just an initial set up. We are excited to see you get use out of Reviews features :)

5 / 5 Share

Sept. 8, 2020

This app is one of the best helpful apps on Shopify. The customer service is really professional and follow up and support most what customers want. Absolutely, recommended AAA++

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for kind words, TAM WARE💕 Our team appreciates such high praises. We will continue to make everything possible and impossible to enhance shopping experience and bring value to your store. We appreciate placing confidence in us and recommending to the community!

5 / 5 Share

Sept. 8, 2020

The growave has given totally over delivered, we requested their assistance to instal both the review app and the wishlist app and they helped to install it in our shopify store. On top of that they assisted us with customizing the tool.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your feedback!😇 We are always happy to offer help and guidance in integrating Growave products into your store. Also, we love to make custom changes to match your store design and make it awesome:)

5 / 5 Share

Sept. 6, 2020

The app is awesome. It's just what we needed. The best part is their customer support!! They added the code to our site and made adjustments to align with our color scheme. Thank you so much!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate sharing your awesome feedback!🤩 It is our pleasure to make any adjustment and see how our app perfectly matched your store design.

5 / 5 Share

Sept. 4, 2020

Amazing customer service - they are always so helpful with any questions I have! Great, easy to use rewards system too! Highly recommend!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for a lovely review,Tessellate.Co✨ We are so happy you liked the Loyalty and Rewards program. Our main goal is to help merchants to engage with visitors and turn them into loyal customers. We believe in building straightforward and effective platform and it's such a pleasure it reflected on you😊

5 / 5 Share

Sept. 3, 2020

Great costumer support. Very quick and effective responses. Highly recommend the app for everyone who wants to improve their shop.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Prom Muse, thank you sooo much for a lovely review!😍 Support team does everything possible and impossible to make our customer happy. Glad you’ve enjoyed their service. It’s the biggest reward when customers recommend us!

5 / 5 Share

Sept. 3, 2020

Love this app so much! It is very helpful to our bussiness and we always get some good reviews in this app and get more orders from here.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Bubble Gown, appreciate your feedback!🙌 We are extremely proud and happy, how Growave helped you to collect more reviews and increase sales. It is our ultimate goal. Don’t forget to check our Customer success stories to get ideas and inspiration.

5 / 5 Share

Sept. 3, 2020

Excellent developer service to make changes so it's personalize to your shop. Quick to respond. Multiple features I was looking for all in one. Some small additional features within the apps hoping to see soon. Developers very open to suggestions and feedback. Very satisfied with the app.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Roehampton Orchids, thank you so much for positive review🤩 We are glad you were able to cover your needs with Growave. We love making custom changes to see your vision come to life. Our main priority is to meet requirements and exceed expectations of our customers. That being said, we are always open for suggestions and will do our best to implement them.👍

1 / 5 Share

Sept. 3, 2020

Im so disappointed in this app. After removing it, because it did not provide anything of benefit to my customers or growth of my store, it has left random punctuation on my site that I can not fix. It's almost like the app wasn't fully developed, and some sort of "residue" was left after removing it.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Chelsea’s, thank you for feedback! We value the opinions of each of our merchants and take notes to improve the platform. Please accept our deepest apologies for the bad experience and disappointing you. However, we would like to note that it was not done intentionally. We’re afraid some of the Growave files are still in your theme due to the improper removal of the app. We would love to make things right and fix any issues caused by Growave. And we would not forgive ourselves for letting you go with a bad impression of our app. May I ask you to install our app again, thus we'll be able to clear all our files? Without installing our app, regrettably, we have no access to your files to remove lingering code. Promise it will be fixed in no time :) Our team has sent a couple of emails with explanations of why it happened. Hope you will be able to give us a chance to fix everything. You can just hit the Live Chat button on our website, contact [email protected] or we can jump on a call to discuss this.

5 / 5 Share

Sept. 2, 2020

I have been trying rewards app - for a while now until I finally decided to go with growave for its breath of features and the amazing support. The app integrates nicely with my POS as well as online shop. Did I say the support has been top notch? Highly recommended.

Store

dbanyan

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Dbanyan, thanks for your feedback!🌟 Our team is over the moon that you’ve been enjoying Growave. We work hard to integrate our products smoothly and ensure perfect fit to your store. And Support team is always just an email away, should you have any questions:) Thanks for choosing us!