SB: Help Center, FAQ Page Tabs
Best Support App For Shopify: FAQ, Live Chat, Helpdesk, Tabs
Rating
4.7
feedback
1,330
chart
#3,304
All reviews
Rating Breakdown
Review RSS Feed
Aug. 21, 2019
Excellent app with a very good customer service :) They helped me quickly and now my FAQ il absolutelly perfect ! Thanks !
Aug. 19, 2019
This app was free. Then all of a sudden it changes to paid ( unless you want one category) which is useless. They are forcing you to pay the premium for what they offered for free. What a scam. Check and see if your theme has a built-in FAQ. I wouldn't trust this app and highly suggest you don't waste your time. There are plenty of free options out there and who knows they could double this price out of nowhere after you put so much work into building the FAQ page and you're stuck unless you want to spend hours doing it again (which I just did). Not to mention this app is very very basic and not worth a cent.
Dear Untol Time, Thank you for your feedback. All Help Center features and FAQ structure that Existing users had before the Premium launch remain them for FREE and customers are informed about that. We had no intention to push customers to pay for premium services if a customer doesn't need them. As payable Premium Help Center version was launched with new services, hope you understand, that we as a developers, have to make revenue as any other merchant on Shopify. You have all possibilities to have the same FAQ page that you had before, unless you uninstall the app and more than 48h passes. Then following Shopify redact policy, all customer data must be deleted from the app. If you have any additional questions - we'll be glad to help. Please contact us at [email protected]. Help Center support
Aug. 16, 2019
Excellent app for a FAQ & Contact Us page with a professional appearance. I definitely recommend adding this to your store!
Aug. 11, 2019
Ajuda bastante e bem simples de usar..................................................................
Aug. 11, 2019
Great app. Simple to install and setup. Makes answers for customers easy to find. Very easy to work with, no difficulties.
Aug. 9, 2019
Great app, it helps you build a professional help center/FAQs page with expandable menus and everything looks just amazing. Thank you!
Aug. 9, 2019
Great and helpful app. Makes answers for customers easy to find. Very easy to work with, no difficulties
Aug. 8, 2019
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Aug. 8, 2019
Works good when it works. When creating Articles it frequently hangs and/or is slow when clicking add with no indication that it is working resulting so I click add article again resulting in multiple articles being added
Aug. 8, 2019
I really like this app, it is easy to use and very clear for my customers to go through. I would like to see in the future more options to customize the page though.
Aug. 7, 2019
This is a really easy to use app! I do not have a bad word to say.....Its simple, it works. If you want a F.A.Q. page you will get one for free here!
Aug. 5, 2019
The application in general is very good ,thanks. It helped me a lot to create confidence in my website and thus increase my sales in the online store.
Aug. 4, 2019
Great for a neat FAQ and contact page. It works well and it's free. No problem with me. Good app........
Aug. 4, 2019
Does it's job very well and looks very nice! And, most importantly, it's free! Really a good app to have for better customer support.
Aug. 3, 2019
excellent good and very very useful app thanks used it in my page and site not a single problem easy to use good job
Aug. 3, 2019
How can we contribute to the developer? Thank you for the app! Works great for a quick FAQ page to handle most common questions.
Aug. 2, 2019
Application au top!facile d’utilisation et le tout simple pour les clients pour se repérer par thème
Aug. 1, 2019
Best Help Center i ever seen ! Im really gratefull, and the best advantage is that this app is free!!
Aug. 1, 2019
Love how easy is to set up and so grateful that is free. Thank you! No errors with custom theme either and really easy to use.
July 31, 2019
Very easy to build your FAQ and contact us page with this simple app! Not only does it build a very attractive FAQ page, it's free and works perfectly! If you're looking to set up a professional FAQ page choose this app!