HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,276
All reviews
Rating Breakdown
March 4, 2019
I used the app to create an easy FAQ page. I had some style changes from their native settings. The team really helped me make the page fit to my theme colours. Thanks
March 4, 2019
This is a very useful app. It does blend into your theme as well. It allows me to create several FAQ section to serve different purposes / customers. Thank you! www.artatler.com, online gallery & art marketplace
March 3, 2019
Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.
March 3, 2019
Im so glad i found this application. Im very thankful as it a big help for my website. I am definitely recommend this app
March 3, 2019
Fantastic tool, amazing its free! It was not needed to read the guidelines so easy was it to add it (with content). Supports gives quickly useful solutions.
March 1, 2019
Works very well but requires CSS knowledge to be customized. Pretty fast customer service given the fact it's a free app.
Feb. 27, 2019
Great app and easy to use. I had a little problem with the compability of my theme but the support team had a quick solution and now everything is perfect.
July 2, 2019
The best FAQs builder you can find out there, works very well and is free! The support team is always wiling to help you on any regards related with this tool.
Feb. 26, 2019
This app is awesome. Clean look & easy to use / customize. I reached out to the team for a little support and the issue was quickly addressed and fixed within a matter of days. Keep doing what you're doing!
Feb. 23, 2019
The app is amazing and super easy to use. Support team is exceptional and they will do everything they can just to meet your needs! Special thanks to the support team. Highly recommended.
Feb. 18, 2019
Easy install and customization. Great support to help with additional add-ons or adjustments. Very quick response, very good service, very good product, very good price! Brian - www.rawhabit.co
Feb. 17, 2019
Using it for getfoodi.com.au for our cake and flower customers. Super easy to use, wish it had more customisation options such as font sizes.
Feb. 14, 2019
Super easy to install and for free. great app. thaaaaaaaaaaaaank verrrrrrrrrrrrrrrrrrrrrrrrrry much.
Feb. 12, 2019
Great app. Easy to install and to use. Wish it would have a little more customization, but other than that it's a solid choice. We are using the app on our vape store to help customers answer frequently asked question on vape pods systems, order issues and etc. Hopefully they release premium plan soon with more features, but as a free app it's a great choice. www.pocketvape.com
Feb. 10, 2019
Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!
Feb. 12, 2019
For the most part, the UX is good. On the back-end, if you accidentally delete anything, it's gone forever. You should be able to save and test out changes before anything permanent happens. I have also noticed that FAQ pages are not indexed by google. We have lots of rich, indexable content in our FAQs so this is actually a big deal for us. I reached out and asked when this would be fixed and was told that they plan to offer a premium version in the future that is more compatible with search engines but did not provide an ETA.
Feb. 6, 2019
HelpCenter is a fantastic FAQ page that is actually FREE! Marius has provided a great App that can be configured to your specifications with a little bit of CSS. The FAQ page is better than most paid Apps without any customization. The setup is easy and intuitive, and if you have any questions, Marius responds to an email. I highly recommend this App!
Feb. 2, 2019
Excellent app!!! Does exactly what it says. I was able to build a comprehensive and full FAQ page. And it was very easy to customize it to visually fit my website and make it look as I wanted it!!! You can check it out here: https://jewelietta.com/apps/help-center
Using app
Almost 4 years
Total reviews
8
Average rating
5.0
Feb. 1, 2019
Very helpful app! I contacted staff for support and they are very kind and responsive! I recommend this app :)