HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,335
chart
#3,454
All reviews
Rating Breakdown
Review RSS Feed
Feb. 8, 2022
SGNS STORE Wir nutzen Helpcenter sowohl mit FAQ als auch Tabs + Chat. Einfach aufzusetzen auch ohne grosse IT Kenntnisse. Besonders lobenswert ist der schnelle Kundensupport rund um die Uhr.
Feb. 3, 2022
Muy contento con esta aplicación. Tuve algunos problemas con la configuración y en menos de 24 horas lo solucionaron.
Jan. 28, 2022
Very happy with the app and their customer service. I would use this on any other future sites i create also.
Jan. 25, 2022
We use the FAQ part of this app and it's very easy to use. Outstanding customer service. Highly recommended.
Jan. 25, 2022
I truly adore the ease in using this app and it creates a beautiful FAQ page. I've been using this app since it hit the market and I'm so happy to have found it. Thank you guys for the amazing work you do.
Jan. 10, 2022
Awesome customer support. They team help me to fix my page quickly. Will recommend to others. 5 stars.
Jan. 6, 2022
Easy to use and customisable FAQ with great support when we had a conflict with another app. Highly recommended!
Jan. 4, 2022
Amazing app with lots of great features, easy to use. And helpful customer service is a plus. Highly recommend.
Jan. 4, 2022
I have used this app for the FAQs for nearly 18 months which was great for our website, easy to install, configure and maintain. I then started to use Tabs on our product pages, this also was very easy to set up and use and is great for saving time when editing the same content on multiple products in addition to keeping maximum information in a smaller more manageable style. Very happy with the support I received when I encountered a few difficulties.
Jan. 3, 2022
It's easy to use and intuitive. Free feature is all that we need at this moment and we're glad we have an option to upgrade when needed.
Dec. 29, 2021
I had an installation issue and contacted the HelpCenter support team. From the moment the Trouble Ticket was submitted - to having the problem fixed (backend Shopify login was required)... was just 20 min TOPS! And all of this magic happened at 2:00am PST. I'm pleasantly surprised at the level of support! A+
Dec. 25, 2021
Nice!ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ
Dec. 17, 2021
Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!
Dec. 4, 2021
Helped with my wesite FAQ. thanks. Helps keep my customer experience standards high. I liked the editable sections
Dec. 3, 2021
excellent app - provides template and samples to fill out and modify. Seamless customer experience - would recommend.
Nov. 25, 2021
The formatting tools really suck for the FAQ page. Not user friendly or stable. At All. Not being able to change or match fonts is time consuming and inconvenient :((
Hello there! Kindly note that HelpCenter app tries to take in the styles as provided by your theme developer. HelpCenter FAQ page will look different on different themes. Our agent has reached out to you to assist and apply the changes you are trying to achieve. Best wishes, Support team
Nov. 20, 2021
It is until now an excellent app. I work everyday and the support team is great. I am using the free plan and I am very satisfied.
Nov. 16, 2021
Really intuitive app to make beautiful and ergonomic FAQs, haven't tested other options so far, will edit review when it is the case
Nov. 4, 2021
Great app with awesome support team! We had a small issue with how the FAQ page was displaying on our website and the help desk team fixed it within minutes of me reaching out! couldn't be happier.
Nov. 2, 2021
I used this app to create my first FAQs page and it is very easy to implement. I watched a youtube video that explained how to set it up. Thank you