SB: Helpdesk, Live Chat & FAQs
All reviews
did exactly as we needed, support was great to customise what we needed and the price was even better!
I was able to install this app and get our FAQ page up in less than 7 minutes total (I timed). I had one issue with our theme acting funny with the collapsing headers, but I reached out to support and they were very responsive and got the problem fixed in no time at all. Very happy with this app. And let's face it, the price is hard to beat!
very easy to use and very helpful to get important information out to my customers. good job guys
Very good app. Clear and intuitive back-end, can be customized a little bit through the Theme's CSS file. The only minus is there is no way to customize the app's page itself, and the URL is not perfect as well. Strongly recommended. It would be nice to have a paid version with the ability to customize the META description for the app page, and to add a descriptive text block under the header of the page. 5/5
Excellent format and very easy to use! I would highly recommend this app for anyone building a FAQ page or knowledge base.
Excellent. Easy to use and customize and looks professional on our site! Love the fact that images can be included in the answers.
Really easy to build a descriptive FAQs page. The result is professional an clean. Great app to improve your store
It's very easy to use, and you can get a nice page. The font part in setting is a little bit confusing, you need to try to adjust it to get the good size.
Lovely app that is just about the perfect FAQ. Really like the ability to directly link to the faq and it expands the detail.
I love this app - it really allows you to build such a user friendly FAQ page. It's easy to use. I intend to install this on any other websites I have in the future.
Amazing app! Helped us created a professional FAQ page that is neat and organized. Highly recommended!
Nice FAQ app... can't beat the price... clean interface and decent features for a simple FAQ... Thank you!!
We have been using this app since we launched our Shopify store almost a year ago. The app is very easy to use and creates a nice, clean, easy to follow FAQ page. The customer support is amazing with fast turn around and assistance.
I really don't get this app. It calls itself a help center but for the life of me I could not get it installed and there was no help. The shopify menu instructions are either very poorly written or out of date. And there is no help!!
We'd more that happy to get a problem solved. Our support team is always here and ready to assist but here has been an issue in support request delivery. We were not aware of the HelpCenter installation problem in a shop Nigel Greene Electrical. Looking forward for you reply to the email we just sent.
Love this app and the support team! Great features. Easy to use... especially for a novice like me. Had my page up and running in no time. Needed customer support for a small navigation issue (operator error on my part--ugh) and Marius did a great job discovering what I'd overlooked when customizing my page. Thank you, Marius!
Very intuitive to use. Support is amazing and quick. I highly recommend using it. One feature is missing, is to allow multiple FAQ pages.
works perfect! I love it nic einterface, details, easy to use. Remember if you cant add the adress they tell you to the menu its because you must add the whole adress including your domain.
This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!
Easy and informative app. Very helpful and quick customer service! I'm recommending this app to anyone in the need of a custom build FAQ!
Oh wow. Just installed this app 30 minutes ago and our store FAQ page went from being a dinosaur to a Ferrari. SUPER easy to set up and add to the Menus. Really, really, happy right now. :)
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