All reviews

Rating Breakdown

  • 5
    86% (276 ratings)
  • 4
    6% (20 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (7 ratings)
  • 1
    5% (15 ratings)

Reviews with Text

  • 99% (318)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 28, 2020

I do not understand why some URLs have the digit one being appended randomly to articles URLs after a while. Uninstalling if I cannot rely on URLs to articles being static. This digit is being added randomly as far as I can tell.

Using app

About 17 hours

Total reviews

8

Average rating

3.9

5 / 5 Share

May 26, 2020

The app is user friendly and works seamlessly with our store. Justas was super responsive when I needed support! Highly recommended.

Using app

9 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 25, 2020

This app is so easy that even a Luddite such as myself was able to use it without any cursing or scowling! Thank you so much. Setting up an online store can be very complicated, and this was the easiest part.

Using app

7 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 23, 2020

Es una aplicación de mucha ayuda, nos permite presentar a nuestros clientes una sección de preguntas frecuentes muy fácil e intuitiva de usar, y así pueda resolver sus dudas

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2020

I love this app! It's great and easy to use. I highly recommend using this app to give wonderful customer service. www.DNAofChampions.com

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2020

Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section

Store

FORGO

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Excelente aplicación permite tener todo mucho mas organizado y que los clientes puedan encontrar respuestas a sus preguntas.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2020

Great app. Easy to use, and it meets all our needs in terms of FAQs. Fairly customizable (colors, etc.), but enough for it to work smoothly.

Store

Novaliv

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2020

I love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Support was incredibly fast! Put in a request for customization and heard back from support (with changes made) in less than 24 hours!

Store

Nomz

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 30, 2020

Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.

Using app

4 days

Total reviews

6

Average rating

4.3

5 / 5 Share

March 24, 2020

Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST

Using app

4 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 26, 2020

I use this app to cut down on the frequency of customer questions. This is a must-have for any store seeking good customer relations. This app does what it says! I also like their customer service. I had a slight problem with the color of my text. They responded quickly with a video that solved my problem. Thanks, guys. I like the cost too especially for someone just starting out in ecommerce. I high recommend Help Center FAQ!!!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

good, the best app, It Help me Much, very very good, I like app, its easy understand in only minutes I can do much thing.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Great looking, easy to use FAQ app. Also two thumbs up for support, prompt replies, prompt sollutions.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2020

Easy app to edit yourself. Good features on the free version. Superb customer service and customization. Ugly Templates.

Using app

Over 2 years

Total reviews

24

Average rating

4.5

5 / 5 Share

Feb. 4, 2020

Amazing app to have a functional and beautifully design FAQ. It is surprisingly easy to use and removes all the hassle of manually creating a FAQ page. Would recommend 10/10.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

This is just AWMESOME! Our FAQs look so nice now, I really like how it looks like. And when we faced some display issues related to our template, the support took actions in a very short time!

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.

Using app

About 1 hour

Total reviews

1

Average rating

5.0