SB: Helpdesk, Live Chat & FAQs
Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.6
feedback
321
chart
#3,039
All reviews
May 28, 2020
I do not understand why some URLs have the digit one being appended randomly to articles URLs after a while. Uninstalling if I cannot rely on URLs to articles being static. This digit is being added randomly as far as I can tell.
May 26, 2020
The app is user friendly and works seamlessly with our store. Justas was super responsive when I needed support! Highly recommended.
May 25, 2020
This app is so easy that even a Luddite such as myself was able to use it without any cursing or scowling! Thank you so much. Setting up an online store can be very complicated, and this was the easiest part.
May 23, 2020
Es una aplicación de mucha ayuda, nos permite presentar a nuestros clientes una sección de preguntas frecuentes muy fácil e intuitiva de usar, y así pueda resolver sus dudas
May 20, 2020
I love this app! It's great and easy to use. I highly recommend using this app to give wonderful customer service. www.DNAofChampions.com
May 16, 2020
Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section
May 6, 2020
Excelente aplicación permite tener todo mucho mas organizado y que los clientes puedan encontrar respuestas a sus preguntas.
April 27, 2020
Great app. Easy to use, and it meets all our needs in terms of FAQs. Fairly customizable (colors, etc.), but enough for it to work smoothly.
April 18, 2020
I love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this appI love this app
April 8, 2020
Support was incredibly fast! Put in a request for customization and heard back from support (with changes made) in less than 24 hours!
March 30, 2020
Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.
March 24, 2020
Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST
Dec. 26, 2020
I use this app to cut down on the frequency of customer questions. This is a must-have for any store seeking good customer relations. This app does what it says! I also like their customer service. I had a slight problem with the color of my text. They responded quickly with a video that solved my problem. Thanks, guys. I like the cost too especially for someone just starting out in ecommerce. I high recommend Help Center FAQ!!!
Feb. 12, 2020
good, the best app, It Help me Much, very very good, I like app, its easy understand in only minutes I can do much thing.
Feb. 11, 2020
Great looking, easy to use FAQ app. Also two thumbs up for support, prompt replies, prompt sollutions.
Feb. 10, 2020
Easy app to edit yourself. Good features on the free version. Superb customer service and customization. Ugly Templates.
Feb. 4, 2020
Amazing app to have a functional and beautifully design FAQ. It is surprisingly easy to use and removes all the hassle of manually creating a FAQ page. Would recommend 10/10.
Jan. 30, 2020
This is just AWMESOME! Our FAQs look so nice now, I really like how it looks like. And when we faced some display issues related to our template, the support took actions in a very short time!
Jan. 22, 2020
app is everything you need for a FAQ page, very easy to add additional questions. Support is the absolute best, they have helped me customize and tweak it to fit my site, they always come back to me very quickly and are very helpful!!
Jan. 20, 2020
I like the app because it gives you the oportunity to look professional in your ecommerce. It is simple to use.