SB: Helpdesk, Live Chat & FAQs for Shopify

SB: Helpdesk, Live Chat & FAQs

Improve customer service with Helpcenter ticketing & AI FAQs
Rating
4.5
Feedback
245
Reviews
Chart
#2,055
Shopify

All reviews

5 / 5 Share
Dec. 19, 2019

Used this app to answer all of my clients question without hassle will result in an easier user experience, less client frustration and will save a lot of my time thank you!

Store Using app Total reviews Average rating
FitFoodz 38 minutes 5 5.0
5 / 5 Share
Nov. 15, 2019

We are using the app now as our FAQ. At the beginning we had some issue but thanks so their great customer support service, we solved it. It is nice product to use as FAQ. I also expect them to improve the product for SEO as well.

Store Using app Total reviews Average rating
The MeatStick About 1 year 13 4.4
5 / 5 Share
Nov. 8, 2019

This app provided exactly what I was looking for in regards to functionality and design. Is simple to use and delivers a lovely layout. A must for those who wish to provide a quality FAQ section.

Store Using app Total reviews Average rating
JumpOrange 9 days 1 5.0
5 / 5 Share
Oct. 28, 2019

Fantastic app - it looks great and it's super easy to use. We've noticed a large decrease in the amount of customer emails we receive since installing the app too, which is just what we wanted. Super helpful customer service with fast response time. We'd absolutely recommend HelpCenter. Thanks guys!

Store Using app Total reviews Average rating
BATOKO About 1 year 1 5.0
5 / 5 Share
Aug. 21, 2019

Excellent app with a very good customer service :) They helped me quickly and now my FAQ il absolutelly perfect ! Thanks !

Store Using app Total reviews Average rating
amOseeds 3 months 10 4.9
5 / 5 Share
Aug. 16, 2019

Excellent app for a FAQ & Contact Us page with a professional appearance. I definitely recommend adding this to your store!

Store Using app Total reviews Average rating
Pinnacle Distributors Inc. About 16 hours 6 5.0
5 / 5 Share
Aug. 7, 2019

This is a really easy to use app! I do not have a bad word to say.....Its simple, it works. If you want a F.A.Q. page you will get one for free here!

Store Using app Total reviews Average rating
RK Jewellery Designs 8 days 3 5.0
5 / 5 Share
July 31, 2019

Very easy to build your FAQ and contact us page with this simple app! Not only does it build a very attractive FAQ page, it's free and works perfectly! If you're looking to set up a professional FAQ page choose this app!

Store Using app Total reviews Average rating
Pure Glass Inc 2 days 3 5.0
5 / 5 Share
July 29, 2019

Easy to use, clean layout. Happy with this app. Does what it says and its free. Makes it easy for customers to find info.

Store Using app Total reviews Average rating
VetMedSolutions 2 minutes 1 5.0
5 / 5 Share
July 28, 2019

Love this. Created easy to read FAQ pages. Does exactly what it should, so 5 stars frome me! Recommended app.

Store Using app Total reviews Average rating
KMLeon Over 2 years 5 4.4
5 / 5 Share
July 23, 2019

Great app to build a FAQ page. Easy to use and robust. Works without issues on my theme. Super happy and would recommend to anyone.

Store Using app Total reviews Average rating
ENDER LEGARD Over 1 year 7 5.0
5 / 5 Share
July 22, 2019

This is a no-fuss, easy-to-use app that requires absolutely zero coding and doesn't cost a thing. Exactly what I was hoping for.

Store Using app Total reviews Average rating
5 / 5 Share
July 16, 2019

For free, it's a great app. Some of the text in the admin page needs a tidy (for example, when you add a section the info says "Your FAQ category name" which is confusing as there are also categories.) But it's very good for a free app. Really easy to set up a nested FAQ page it minutes. The addition of a search box is nice too!

Store Using app Total reviews Average rating
Rubio Monocoat Store About 1 hour 1 5.0
5 / 5 Share
July 15, 2019

This is a super-easy way to create an FAQ page that matches your theme. No coding required, and the looks is great!

Store Using app Total reviews Average rating
wildspiritfragrances 17 minutes 1 5.0
5 / 5 Share
July 14, 2019

Very good app. This is the feature I have always wanted to achieve.Thank you very much for the developer.

Store Using app Total reviews Average rating
windmup 21 minutes 1 5.0
5 / 5 Share
July 5, 2019

Amazing app - so easy to use, add to and best of all, it's free. Can't go wrong. Not sure why you would use any other app.

Store Using app Total reviews Average rating
Wildcat Mini BMX About 1 hour 6 5.0
5 / 5 Share
July 4, 2019

goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!! goooooooood app!! i am making the FAQ, it is easy to operate it and suggest it !!!!!

Store Using app Total reviews Average rating
Gothlolibeauty About 1 hour 7 5.0
5 / 5 Share
June 26, 2019

This is really easy to use! I am happy with the app, it does exactly what I needed it to do. Recommended

Store Using app Total reviews Average rating
LabelsbyShelleyNZ 4 months 2 5.0
5 / 5 Share
June 20, 2019

The HelpCenter is super easy to use and builds a user friendly FAQ page in literally minutes. I needed one quick adjustment from their team ~ the response was fast, efficient and executed perfectly.

Store Using app Total reviews Average rating
danformshoesvt 13 days 6 4.3
5 / 5 Share
June 19, 2019

The FAQ page looks good and functions well. When I contacted support to ask for a few alterations with the padding and appearance they were very fast to help out and charged nothing for doing so. Thank you.

Store Using app Total reviews Average rating
HayaaSports 4 days 1 5.0
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