SB: Helpdesk, Live Chat & FAQs

Amazing app! Helped us created a professional FAQ page that is neat and organized. Highly recommended!

Nice FAQ app... can't beat the price... clean interface and decent features for a simple FAQ... Thank you!!

We have been using this app since we launched our Shopify store almost a year ago. The app is very easy to use and creates a nice, clean, easy to follow FAQ page. The customer support is amazing with fast turn around and assistance.

I really don't get this app. It calls itself a help center but for the life of me I could not get it installed and there was no help. The shopify menu instructions are either very poorly written or out of date. And there is no help!!

Love this app and the support team! Great features. Easy to use... especially for a novice like me. Had my page up and running in no time. Needed customer support for a small navigation issue (operator error on my part--ugh) and Marius did a great job discovering what I'd overlooked when customizing my page. Thank you, Marius!

Very intuitive to use. Support is amazing and quick. I highly recommend using it. One feature is missing, is to allow multiple FAQ pages.

works perfect! I love it nic einterface, details, easy to use. Remember if you cant add the adress they tell you to the menu its because you must add the whole adress including your domain.

This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!

Easy and informative app. Very helpful and quick customer service! I'm recommending this app to anyone in the need of a custom build FAQ!

Oh wow. Just installed this app 30 minutes ago and our store FAQ page went from being a dinosaur to a Ferrari. SUPER easy to set up and add to the Menus. Really, really, happy right now. :)

It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs. I would suggest adding an option to edit the font size and this app will be perfect!

Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.

Fantastic tool, amazing its free! It was not needed to read the guidelines so easy was it to add it (with content). Supports gives quickly useful solutions.

Using it for getfoodi.com.au for our cake and flower customers. Super easy to use, wish it had more customisation options such as font sizes.

Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!

For the most part, the UX is good. On the back-end, if you accidentally delete anything, it's gone forever. You should be able to save and test out changes before anything permanent happens. I have also noticed that FAQ pages are not indexed by google. We have lots of rich, indexable content in our FAQs so this is actually a big deal for us. I reached out and asked when this would be fixed and was told that they plan to offer a premium version in the future that is more compatible with search engines but did not provide an ETA.

The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.

Awesome app, and graat customer service that responds quick when you reach out for help regarding the app!

Very easy to use! It made my FAQ page cleaner and easier to navigate. Great quality app and best of all it's free. Highly recommend!

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.