SB: Helpdesk, Live Chat & FAQs

It was easy to set up the FAQ page using this app. You could also drag and drop to arrange the sequence of various FAQs. I would suggest adding an option to edit the font size and this app will be perfect!

Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.

Fantastic tool, amazing its free! It was not needed to read the guidelines so easy was it to add it (with content). Supports gives quickly useful solutions.

Using it for getfoodi.com.au for our cake and flower customers. Super easy to use, wish it had more customisation options such as font sizes.

Great stuff. Ready with the settings in 20 minutes + writing the questions and answers. I began to make my own FAQ page, but this is way easier. Cheers!

For the most part, the UX is good. On the back-end, if you accidentally delete anything, it's gone forever. You should be able to save and test out changes before anything permanent happens. I have also noticed that FAQ pages are not indexed by google. We have lots of rich, indexable content in our FAQs so this is actually a big deal for us. I reached out and asked when this would be fixed and was told that they plan to offer a premium version in the future that is more compatible with search engines but did not provide an ETA.

The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.

Awesome app, and graat customer service that responds quick when you reach out for help regarding the app!

Very easy to use! It made my FAQ page cleaner and easier to navigate. Great quality app and best of all it's free. Highly recommend!

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.

The app isnt performing well, the font does not align with my theme setting and there's no way to fix it. It looks weird on the site. Updated:The problem was fixed. They contacted me and helped fix the issue quickly. Look nice on my site now!

Fantastic app and completely blown away by the support.

I highly recommend this app if you are looking for an easy to navigate FAQ page that requires you to group your questions in sections. This turned our cumbersome and poorly designed FAQ into an easy-to-navigate dream come true! I just copied and pasted my existing content into the provided format and it was done in under 2 hours. Plus, the support was quick and very helpful (I had a question on changing the font size). 5 stars all the way!

Great product, easy to use and the support from the developers is quick and efficient.

This App is awesome, it does exactly what I need it to do, is neat beautifully presented and easy for customers to navigate through. Just proves the best things in life are free!

I have started using this app a few months ago, and I am happy with all functionality and the way its operate on my website. Also, their customer service is astounding. I contacted them on Sunday, and I got the reply within few minutes. I wanted customisation due to website colour, Marius helped me instantly with the solution. Highly recommended.

I love this app, its easy to use with fantastic support if you need help.

Really attractive and the break down is very nice as well. Very simple to add, implement and use.

Easy to use, the page looks beautiful. Very good Customer Service. Recommend.

Great collapsible FAQ section, easy to use and edit, and quick support!