Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,180
chart
#295
All reviews
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Jan. 22, 2026
The Shopify Inbox app is really great and very helpful. It would be even better if customers could submit their phone number before contacting support. Also, image quality becomes low when sending images, which needs improvement. Other than that, everything is excellent.
Jan. 22, 2026
We love using Shopify Inbox at Livv - www.LivvActivewear.co.za. It's the best way to stay in contact with our clients.
Jan. 22, 2026
Jan. 21, 2026
Jan. 20, 2026
Jan. 20, 2026
Jan. 20, 2026
So much simpler and effective than our previous third-party chat (Tawk.io). See the customer contact info and their cart helps so much with product questions. And the mobile app is just perfect for responding quickly. I'm so glad Shopify integrated this and offers a free solution to a common problem.
Jan. 20, 2026
Jan. 19, 2026
Jan. 19, 2026
Jan. 18, 2026
Jan. 18, 2026