All reviews

Rating Breakdown

  • 5
    79% (4,971 ratings)
  • 4
    14% (849 ratings)
  • 3
    3% (204 ratings)
  • 2
    1% (85 ratings)
  • 1
    3% (189 ratings)
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5 / 5 Share

May 3, 2025

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

May 2, 2025

The app is not too bad. But it would be great if the customer could enter their mobile number as well so we gould text back as a backup. Is this possible?

Using app

--

Total reviews

4

Average rating

4.3

1 / 5 Share

May 1, 2025

There should be a way to schedule hours for the chat, including the notification hours.

Using app

About 1 year

Total reviews

4

Average rating

1.5

5 / 5 Share

May 1, 2025

.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2025

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2025

Store

Maruchi

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

very helpful

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2025

Really helpful for live chatting with customers in need of help. I've used this app for several years and always get chats that turn into sales. I think making contact super easy for customers really helps them trust our site.

Using app

About 5 years

Total reviews

4

Average rating

3.0

5 / 5 Share

April 29, 2025

Store

TAGZ

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2025

It's great that you can search your messages now, that wasn't always the case and presented a major issue. One thing that is a bit confusing is that notifications sometimes go to my personal email and sometimes show up in the Shopify mail, it makes it difficult to find messages at times since searches don't bring up the email. It would also be great to have the possibility to have a link to all correspondence in the order itself, this would make it a lot quicker to access and avoid confusion.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

Store

PEITA

Using app

Over 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2025

Applicazione comoda, immediata ed efficace!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

Store

Nofea

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2025

Store

Avideri

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Klappt super. Die Nachrichten kommen in Echtzeit. Und mit der automatischen Antwort und der Weiterleitung nach 15Minuten sind auch zeitversetzte Länder nicht der Gefahr ausgesetzt verloren zu gehen.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

I love the ai answers

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Using app

1 day

Total reviews

2

Average rating

5.0