Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,306
chart
#262
All reviews
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April 10, 2026
Super simple to set up and use on computer or mobile. Nothing fancy...it just works.
April 10, 2026
Why in the world would Shopify, in this day and age, fail to allow sellers to attach a PDF or Word file in response to a customer query? The lack of such basic functionality has become a hallmark of Shopify's utter inability to provide functional products, from an email interface that allows file attachments (that we dont first have to upload to our Shopify Admin and attach a link???) to frankly their entire platform. A year in, and there is not a day that goes by that I am not caught up short at the utter lack of common sense functionality in everything they offer, and this is app is a perfect example. Now I get to fork out for yet another paid app to do what the Shopify system should just do as part of the platform, and I'm not going to stop pointing out these insane shortcomings. Zero stars should be an option, this is inexcusable.
April 10, 2026
April 8, 2026
April 6, 2026
Doesnt work on the phone app anymore. Wont allow me to login. Asked multiple times for help. Nothing done on it.
April 3, 2026