Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.5
Feedback
5,788
Reviews
Chart
#147
Shopify

All reviews

1 / 5 Share
Nov. 4, 2024

This is the most annoying POC for a business

Store Using app Total reviews Average rating
CavFab 6 months 1 1.0
5 / 5 Share
Aug. 20, 2025

AWESOME! It has made my life so much easier and definitely makes it easier for me to answer chat questions for sure.

Store Using app Total reviews Average rating
All Naturell Healing Over 3 years 2 5.0
5 / 5 Share
Nov. 4, 2024

Store Using app Total reviews Average rating
Blackfeather Dancewear About 1 year 4 5.0
4 / 5 Share
Nov. 3, 2024

Store Using app Total reviews Average rating
Lucendi 5 days 1 4.0
5 / 5 Share
Nov. 3, 2024

Store Using app Total reviews Average rating
Kalanjali Almost 2 years 3 5.0
5 / 5 Share
Nov. 2, 2024

it save our lives, .. customer message us with questions about our web site and found problem and fixed it right away, other wise we would have lose $$$$ of sales.

Store Using app Total reviews Average rating
PLANTATOREM About 2 months 1 5.0
3 / 5 Share
Nov. 2, 2024

A great application that works. The problem is that it is only in one language.... There is no way to translate it into other languages like English, French or Spanish. The result is that a Spanish customer only gets the interface in the language of the store (i.e German) and this is a major defect.

Store Using app Total reviews Average rating
Sacktaschen 7 days 6 3.2
Developer Reply

Thank you for your review! We can see how not being able to translate the chat is frustrating. I have shared this feedback with our product team. - Shopify Inbox Team

5 / 5 Share
Nov. 2, 2024

Funktioniert einwandfrei

Store Using app Total reviews Average rating
NOVARAIL 4 months 1 5.0
5 / 5 Share
Nov. 2, 2024

Store Using app Total reviews Average rating
Soley 8 months 4 5.0
5 / 5 Share
Nov. 2, 2024

easy to use and great in responsive

Store Using app Total reviews Average rating
Dokets Shop 7 months 5 5.0
5 / 5 Share
Nov. 2, 2024

Store Using app Total reviews Average rating
Mia Bedding Store 4 months 4 5.0
5 / 5 Share
Nov. 1, 2024

It works great on phone or laptop. It is an easy way to communicate with customers.

Store Using app Total reviews Average rating
Dogwood Hill Over 2 years 1 5.0
4 / 5 Share
Oct. 31, 2024

on the seller side, the chat it great, however from the customer side, a lot of them has complain that they can not leave the chat to return to the website.

Store Using app Total reviews Average rating
Vitamin Friends About 3 years 2 4.5
5 / 5 Share
Oct. 31, 2024

Muy buena

Store Using app Total reviews Average rating
Fresita About 23 hours 6 4.3
5 / 5 Share
Oct. 31, 2024

Store Using app Total reviews Average rating
The King of Books Over 4 years 13 5.0
5 / 5 Share
Oct. 30, 2024

Very easy to use. I never miss a message from my customers

Store Using app Total reviews Average rating
Decor By Amanda Over 2 years 2 5.0
5 / 5 Share
Oct. 30, 2024

love that it replies back to client's questions with full details of service and suggestion. its quick and fast like a human mind.

Store Using app Total reviews Average rating
Vanessa Marc Spa About 2 years 1 5.0
5 / 5 Share
Oct. 30, 2024

I love this app. The ability to respond to customers quickly makes a significant difference. It is very user-friendly, and I highly recommend it to anyone looking to provide a better service to their clients.

Store Using app Total reviews Average rating
Cleansmart Over 3 years 13 5.0
5 / 5 Share
Oct. 30, 2024

Love it so far! Wish I could get everyone to submit customer support emails through this app!

Store Using app Total reviews Average rating
Launch in Style 8 months 3 5.0
1 / 5 Share
Oct. 30, 2024

Works well as a messaging service EXCEPT from the security of the app and zero protection from scammers and fake email use. Spammers can use fake emails to send messages and leave you endless spam and there is no way to stop them, leaving you sifting through spam to find your genuine customers. The app needs an email verification system or an IP blocking capability to make it more secure. Because of this huge flaw, I give it a 1 star review.

Store Using app Total reviews Average rating
ALS Survival Ltd Over 1 year 1 1.0
Previous Page 101 of 269 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.