Shopify Inbox

Great functionality. I am very happy with the app

I makes customer communication really easy and everything - the inbox and chat are in one place! Out of hours I can see notifications on my phone and respond if urgent. I have recently used the search chat feature which helped me to identify and contact customers who had been waiting for my new stocks of witch hazel to arrive. I like the information which is display in the chat area to let me know whether it is a new customer, or the spend etc. This context is really useful.

Duidelijk en eenvoudig te gebruiken

The Shopify Inbox apps is a great way to communicate with our potential and existing customers.

スマホ画面で見た時に、アイコンが大き過ぎて主張が強すぎる。アイコンによってすぐにチャットを意識するのは、望んでいる事ではないが、お客様には気軽に質問して頂けて、購入の検討をするのに繋がっていると思う。

The AI function is perfect. We hope there is more data report for it. About the incoming conversions,the respond speed or something. The available hours need a break or more customized.

THought it was great but it overlaps my shopping cart button on mobile and there's no way to adjust it. Fight and pay to get people to my site, they add my products and then can't get to them to pay?!

J'aurais souhaité que les clients ne soient pas obligés de mettre une adresse mail pour envoyer le chat, mais je comprends que c'est nécessaire

Easy to use.

I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.

me encanta esta opción para que mis clientes puedan dejar sus consultas o comentarios de una manera más personalizada.

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.