All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
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5 / 5 Share

July 30, 2024

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

We use Shopify inbox daily. We love it and it has helped us grow as a company and connect with our customers.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

It has worked very well. Honestly made the customer service job so much easier for me! The only thing I wish it offered is a way to link the chat to help direct customers to it.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2024

Using app

7 months

Total reviews

3

Average rating

5.0

4 / 5 Share

July 30, 2024

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 30, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

It is easy to set up and it is a plus that it is part of the Shopify suite of software.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2024

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

July 29, 2024

Using app

9 months

Total reviews

13

Average rating

4.9

5 / 5 Share

July 29, 2024

Very Good Web Site.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 29, 2025

So far it has been a very good experience.....Keep going!

Using app

Over 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

July 29, 2024

Using app

29 days

Total reviews

2

Average rating

5.0

4 / 5 Share

July 29, 2024

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 29, 2024

Excellent and Easy to Use!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Using app

7 months

Total reviews

13

Average rating

4.7

4 / 5 Share

July 29, 2024

I would like to recommend that all the buyers automatically reflect on inbox

Using app

18 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 29, 2024

easy to use!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

July 28, 2024

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 28, 2024

Would be good if replies were automatically saved as "Drafts" so that I can go back to them. Exit page to check something and the email disappears!

Using app

8 months

Total reviews

1

Average rating

4.0