All reviews

Rating Breakdown

  • 5
    80% (4,076 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (156 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (130 ratings)

Reviews with Text

  • 65% (3,298)
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5 / 5 Share

June 11, 2024

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2024

They are constantly improving this app and so far we are very satisfied with it.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Messaging in the dashboard saves time.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 11, 2024

5 / 5 Share

June 10, 2024

good

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

June 10, 2024

I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 10, 2024

Using app

11 months

Total reviews

7

Average rating

4.9

5 / 5 Share

June 10, 2024

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2024

Using app

Over 2 years

Total reviews

10

Average rating

3.9

3 / 5 Share

June 10, 2024

I like this app overall, but the fact that you can't stop it from filling your email inbox with every chat message is annoying. My employee handles the chat inbox so I don't need to be notified of every message via my email. Very annoying.

Using app

Over 2 years

Total reviews

16

Average rating

4.6

Developer Reply

Hi, there! Thank you for taking the time to review Shopify Inbox! We understand how important it is to streamline notifications, especially when you have a dedicated team handling specific tasks. I’ve flagged your comments about the email notifications for every chat message with our development team as an area for review. We are constantly working on improving our app's functionality and user experience, and insights like yours are invaluable in this process. Stay tuned for updates, and thank you for helping us improve Shopify Inbox. -Maz, Shopify Support

5 / 5 Share

June 10, 2024

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Really easy to use, sets up everything for you. Really happy with the app

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2024

Easy to navigate and reply to customers

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

やり取りが楽

Using app

About 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

June 9, 2024

it is great

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 9, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2024

Happy with the simplicity and good functioning of this app

Using app

Over 1 year

Total reviews

11

Average rating

5.0