Shopify Inbox

Connect with shoppers and drive sales with chat

Rating

4.7

Feedback

5,392

Reviews

Chart

#66

Shopify

All reviews

Rating breakdown

5 80% (4,333 ratings) 4 12% (673 ratings) 3 3% (167 ratings) 2 1% (74 ratings) 1 3% (145 ratings)

Reviews with text

62% (3,330)

Review RSS feed

5 / 5 Share

Aug. 20, 2024

it is very useful but if they give the edit option that will be very useful

Store Using app Total reviews Average rating

Martin Pacemaker 4 months 1 5.0

3 / 5 Share

Aug. 20, 2024

It will look a lot cleaner if there's a hyperlink rather than sending the whole link

Store Using app Total reviews Average rating

The Woobles 3 months 5 4.6

Developer Reply

Thank you for your feedback! I have shared this idea with our product team. - Shopify Inbox Team

5 / 5 Share

Aug. 20, 2024

Store Using app Total reviews Average rating

Natural Living About 1 month 3 5.0

5 / 5 Share

Aug. 20, 2024

Just great!

Store Using app Total reviews Average rating

Hesperus Press 10 months 2 5.0

5 / 5 Share

Aug. 20, 2024

Store Using app Total reviews Average rating

Keychron Taiwan About 1 month 2 5.0

4 / 5 Share

Aug. 20, 2024

good

Store Using app Total reviews Average rating

TJORI About 1 year 1 4.0

5 / 5 Share

Aug. 20, 2024

good

Store Using app Total reviews Average rating

My Store 2 days — —

5 / 5 Share

Aug. 20, 2024

Store Using app Total reviews Average rating

BM Parts Almost 3 years 1 5.0

5 / 5 Share

Aug. 20, 2024

Store Using app Total reviews Average rating

Lightcarry.dk 3 months 2 5.0

4 / 5 Share

Aug. 19, 2024

Store Using app Total reviews Average rating

The Unseen Femme 2 days 1 4.0

4 / 5 Share

Aug. 19, 2024

Hola! funciona la app y es muy útil. Si es posible revisar la conectividad ya que siempre presenta un delay entre mensaje y notificaciones.

Store Using app Total reviews Average rating

Cube Bike Store MX Over 1 year 1 4.0

5 / 5 Share

Aug. 19, 2024

Store Using app Total reviews Average rating

CORSAIR DEV About 1 year 1 5.0

3 / 5 Share

Aug. 19, 2024

It's nice, but there’s definitely room for more improvements!

Store Using app Total reviews Average rating

Bertello Wood Fire & Gas Outdoor Pizza Oven 4 months 1 3.0

Developer Reply

Thanks for sharing your feedback. We would love to hear more about what types of improvements you would like in the app. Feel free to reach out to us at [email protected] with any suggestions or issues you are having. - Shopify Inbox Team

5 / 5 Share

Aug. 19, 2024

Great interface

Store Using app Total reviews Average rating

MetalPlex Over 1 year 4 5.0

5 / 5 Share

June 27, 2025

Great app for easily communicating with shoppers. Love how it is integrated into Shopify.:)

Store Using app Total reviews Average rating

Tiny Frock Shop About 4 years 21 5.0

5 / 5 Share

Aug. 19, 2024

Store Using app Total reviews Average rating

Jamesdar Almost 3 years 3 5.0

4 / 5 Share

Aug. 19, 2024

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating. Otherwise, it's great!

Store Using app Total reviews Average rating

SHARKSKIN USA 6 months 2 4.5

5 / 5 Share

Aug. 19, 2024

Store Using app Total reviews Average rating

Horticulture Lighting Group Over 1 year 4 5.0

5 / 5 Share

Aug. 19, 2024

Store Using app Total reviews Average rating

Console Vault 2 months 3 4.7

5 / 5 Share

Aug. 19, 2024

Store Using app Total reviews Average rating

TN Heavy Equipment Parts Over 1 year 5 5.0

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