Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,094
chart
#339
All reviews
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June 9, 2024
June 8, 2024
The experience is good, although sometimes I will miss some information because the page does not refresh
June 7, 2024
Oct. 19, 2025
Using this app helps me help my clients to find what they are looking for. You have made it easy to send them links of the products. I enjoy when my Iwatch dings and I rush to get to my computer so that I can help my clients find what they are looking for. I wish more of my client will use this chat app to talk with me. Phyllis Owner of Mad Moody Quilting Fabrics
June 6, 2024
Shopify has decided that we no longer need to see statistics of how our staff are doing in Shopify inbox and removed: 1. Average response time and mainly 2. Sales Why would you even think that we don't need to see performance of this sales channel? Shopify support was NOT able to solve this.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support
June 6, 2024
June 6, 2024
Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.
June 5, 2024