Shopify Inbox

messages are easily submitted and received.

Works great!

Having a direct line to customers is essential. As a customer, I hate not being able to speak with a human being and being shunted around FAQs. So I really like being able to directly interact with customers with Shopify. I don't like the automatic replies and consider this function unnecessary. However, we don't have to use this function and I guess for some people it's useful. Altogether, Shopify is a great package. Brilliant, in fact. I struggled before with various solutions, but Shopify is the best. By a large margin. John (The Cheese Guy)

Sembra fare il suo dovere in maniera semplice ed efficace

its ok but sometimes i can't access messages from my customers. I get the notification on my phone. When I go to the inbox the messages do not appear. I have tried refreshing my browser and everything. Please help.

I like it because customers can message me quickly and don't have to wait for a reply.

It is easy to use and to navigate and use

We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.

Great app, no issues with it. Works as it should.

for free its quite good and does everything we need, we don't need bells and whistles

It works amazing and is fast and efficient

I love it! It has all my customer info at hand. It's super easy to attach product info to messages too.

:) ME GUSTA