All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
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5 / 5 Share

May 9, 2024

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

It's a good app, works well and it is easy to customize. I specially like that you can set a schedule for when you are available so I'm not getting messages at all hours of the night.

Store

Artec

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

its a great way to communicate with customers

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

ottimo davvero per i rapporti con i clienti

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

I like that it pops up in my regular email. I dont always remember to check Shopify.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

This makes it very easy to interact with the customers, and getting the email notifications to our phones makes it more convenient.

Using app

3 months

Total reviews

2

Average rating

3.5

5 / 5 Share

May 8, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Nice page and very convenient for both ends.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2024

It's a great way of keeping in contact with customers, as and when they require help.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 8, 2024

Using app

Almost 3 years

Total reviews

11

Average rating

4.9

5 / 5 Share

May 7, 2024

Es una herramienta muy útil, me ha ayudado a resolver las dudas de mis clientes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

May 7, 2024

Many of us shopify people run multiple shopify stores, I'd like Inbox to stay logged in across multiple accounts at the same time so I could get chats from all on the same iphone

Using app

8 months

Total reviews

3

Average rating

4.3

Developer Reply

Hey there! Thank you for taking the time to provide feedback about Shopify Inbox. I'll make sure to channel this to the product team for their consideration! - Dirk, Shopify Support

5 / 5 Share

May 7, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Quick, easy, efficient

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

So far, Shopify Inbox is great! We are able to have quick conversations with potential customers and the interface is easy to use!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2024

My experience with Shopify Inbox has been very good and convenient. It provides an easy-to-use platform for managing customer inquiries and orders efficiently.

Store

Icy

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

Store

Anniadp

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

Excellent App interface for quick real-time responses to customer enquiries at your fingertips no matter where you are on the go. So any new potential leads or sales are not lost by being able to beat the competition to satisfy your customers questions in an instant.

Using app

4 months

Total reviews

1

Average rating

5.0