All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
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5 / 5 Share

May 11, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

Store

Byogi

Using app

About 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

May 10, 2024

I cannot delete conversation history. I cannot believe that. This is a really basic feature. Every message app has this except shopify. I have tried to contact developers several times but nothing happened. They don't care about privacy issues. I don't expect they will fix this soon.

Using app

4 months

Total reviews

4

Average rating

2.0

Developer Reply

Thank you for taking the time and sharing this review. We'd be happy to share your feedback with our Development team. However, it does take time for new features to be implemented. If Shopify moves forward with any changes to Shopify Inbox, then we'll be sure to announce them on the Shopify Changelog (https://shopify.link/N5vR). Cheers. -Elias, Shopify Support

4 / 5 Share

May 10, 2024

It is nicely integrated, but sometimes hard to locate/remember where to find on the dashboard - desktop, mobile, inbox - so I can reply.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

May 10, 2024

its great

Store

BELLEGM

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2024

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 10, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Store

Olmarie

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Store

LUCINA

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2024

Brilliant app

Using app

Almost 3 years

Total reviews

12

Average rating

4.8

5 / 5 Share

May 10, 2024

Good app, allows me to answer fast to my customers or visitors questions.

Using app

About 1 year

Total reviews

7

Average rating

3.9

5 / 5 Share

May 10, 2024

Très pratique, cette application permet à vos visiteurs de poster des messages et de poser des questions sur vos produit. Inbox fonctionne comme une boîte de messagerie traditionnelle. Sans avoir à utiliser un système complexe et payant. Je recommande vivement cette application.

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

May 10, 2024

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 9, 2024

AMAZING

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

best tool to engage with customers :)

Using app

Over 3 years

Total reviews

13

Average rating

5.0

5 / 5 Share

May 9, 2024

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

I like it, but will need to work on setting it up so I can answer customers immediately. I didn't see the messages come through right away, only when I was logged into the app on my laptop. great, though.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 9, 2024

Perfect

Using app

7 months

Total reviews

1

Average rating

5.0