Shopify Inbox for Shopify

Shopify Inbox

Connect with shoppers and drive sales with chat
Rating
4.7
Feedback
5,394
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
May 19, 2024

Da es mein erstes Buchhaltungsprogramm ist, habe ich keinen Vergleich. Ich komme jedoch sehr gut damit klar, alles ist relativ einfach und verständlich erklärt und der Kundendienst ist auch sehr zuverlässig und hilfsbereit.

Store Using app Total reviews Average rating
NaRoMi-Modellbau 9 months 1 5.0
5 / 5 Share
May 18, 2024

Great App, adds another great layer to our customer service and if free!

Store Using app Total reviews Average rating
Chille About 2 months 2 5.0
5 / 5 Share
May 18, 2024

Store Using app Total reviews Average rating
5 / 5 Share
May 18, 2024

Store Using app Total reviews Average rating
Scent Niche Perfumery Over 2 years 2 5.0
1 / 5 Share
May 21, 2024

Update: UNINSTALLING! APP is another Shopify POS APP! I get spammed from this app. Not sure if I’m going to delete it or not. Since I downloaded it even my social media started blowing up really bad with people claiming to be Shopify experts or pretending to be customers. Hey, do you ship worldwide blah blah blah. I’ve also noticed a major decrease in store traffic and it does not send to your email either. App seems to work but not like it says. If you want spam use this app. Tested the tracking and it don't work either even with an order that has tracking on it. Noting works but SPAM! Go to another app if you want a chat box!

Store Using app Total reviews Average rating
Bon Bon Bird Toys 2 months 7 1.6
5 / 5 Share
May 18, 2024

Store Using app Total reviews Average rating
Country Corner Market About 1 month 1 5.0
5 / 5 Share
May 18, 2024

No problems at all using it. I am able to answer peoples questions with ease using it.

Store Using app Total reviews Average rating
Platinum So n Sews Almost 3 years 2 5.0
5 / 5 Share
May 18, 2024

Fast notifications about messages.

Store Using app Total reviews Average rating
Kern Home Goods 13 days 1 5.0
4 / 5 Share
May 18, 2024

This app is great and our customers find it very useful too! I was initially a little unsure about it asking for their email addresses at the start of the chat, but it has allowed positive follow up when we've missed a question and also further information later on, when it's required, and that can only be good :)

Store Using app Total reviews Average rating
The Acorn Gallery Almost 4 years 6 4.8
5 / 5 Share
May 17, 2024

very good.

Store Using app Total reviews Average rating
Sanskruti Over 3 years 2 5.0
4 / 5 Share
May 17, 2024

Interaction with customers may need a more friendly respond

Store Using app Total reviews Average rating
Stylish3Tees.com About 1 month 7 4.1
5 / 5 Share
May 17, 2024

super easy and supportive

Store Using app Total reviews Average rating
Candy's Beauty Supply Over 1 year 2 5.0
5 / 5 Share
May 17, 2024

Easy to use.

Store Using app Total reviews Average rating
Haustile About 1 month 1 5.0
5 / 5 Share
May 17, 2024

Talking to customers is so much faster and easier than using traditional email!

Store Using app Total reviews Average rating
Green Tidings 3 days 1 5.0
5 / 5 Share
May 17, 2024

Store Using app Total reviews Average rating
The Sun Formula Over 3 years 1 5.0
5 / 5 Share
May 17, 2024

Store Using app Total reviews Average rating
Accent Hardware About 1 month 1 5.0
5 / 5 Share
May 16, 2024

Store Using app Total reviews Average rating
SAKURADA(咲羅多) Over 1 year 2 5.0
4 / 5 Share
May 16, 2024

It's ok.

Store Using app Total reviews Average rating
SoundsGood Auto Over 1 year 1 4.0
3 / 5 Share
May 16, 2024

I wish there was more flexibility in the front-end interface

Store Using app Total reviews Average rating
Minaym About 2 years 4 1.5
4 / 5 Share
Dec. 11, 2025

It's doing its job. however it could be smarter now that we are in the AI age. There are 3rd party apps that are much better and can act as agents with pre and post purchase support. The existing AI replies are 99% just wrong and seems like it doesn't learn from previous correspondence but rather just collects data from the product pages which is not enough.

Store Using app Total reviews Average rating
CFG - Cable Free Guitar Over 3 years 3 5.0
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