All reviews

Rating Breakdown

  • 5
    80% (4,065 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (154 ratings)
  • 2
    1% (67 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,295)
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5 / 5 Share

Feb. 28, 2024

FUNCIONA ESTUPENDAMENTE

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

I like Shopify Inbox a lot! It's such a golden accessory to my business when I'm unable to be reached. It's giving 'go check your emails' and hit respond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Great

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

The perfect must-have comms tool for looking after customers. No unnecessary frills, just the essentials.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2024

I like it easy to use it will be easier if we have saved note

Using app

15 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 27, 2024

Very good app. The problem is it does not work with Kallas theme at all. It causes glitches on mobile site, screen flickering, and the modal window not opening fast or closing... Buggy

Using app

11 days

Total reviews

7

Average rating

4.7

Developer Reply

Hey, there. Thank you for taking the time to leave a review! The Shopify Inbox app is designed to work across most themes - however if you are seeing a specific issue on a theme, your best bet would be to first reach out to the theme developers to see if there's any issues on their side: https://shopify.link/7MJw. After that, feel free to contact our own team and we'd be happy to take a closer look: https://shopify.link/WJna. -Rick, Shopify Support

5 / 5 Share

Feb. 27, 2024

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2025

Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers

Using app

About 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

So far so good. Works well and I'm happy with it. Thank you.

Using app

11 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 27, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2024

Simple, if a little limited, but a great tool. Now, just add email support and we're set ;)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Great app!

Store

Birdesc

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

execelente :3

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 26, 2024

It helps, but since it goes back to their email, I am not having much luck contacting them again.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 26, 2024

Eine mühelose Integration in deinen Shopify-Shop sowie eine verlässliche Kommunikation mit deinen Kunden sind gewährleistet.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

simple and nice

Using app

4 months

Total reviews

2

Average rating

5.0