Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,305
chart
#282
All reviews
Review RSS Feed
April 10, 2024
April 10, 2024
April 9, 2024
it's good but it does feel a little bit clunky at times as I have to sign in again to respond. also, I don't think customers can attach listings/images to things they're asking about (but that might be the regular shopify inbox - sorry, cannot recall)
April 9, 2024
April 9, 2024
I'm incredibly satisfied with the app and my overall experience with Shopify! Having migrated from WordPress and WooCommerce, where I had a dreadful experience, as it crashed in just one day, I can't express how thrilled I am to be here! Especially since my company produces custom luxury faux fur coats, and having an online chat feature for direct sales is crucial for us.
April 9, 2024
April 9, 2025
Very easy to set up and helps me stay in touch with customers. I get phone notifications of new messages, so I can stay on top of real-time customer service even when away from the desk.