All reviews

Rating Breakdown

  • 5
    80% (4,065 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (154 ratings)
  • 2
    1% (67 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,295)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2024

Shopify Inbox is a game-changer! It’s super easy to use, with all the features you need to simplify customer interactions. The fact that it integrates directly with Shopify makes life so much easier—it’s straight-up conversations without the hassle of overcomplicated CRMs or extra bells and whistles. Highly recommend it for anyone looking to boost their customer service!

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

it works just fine

Using app

3 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Feb. 21, 2024

Works fine - but doesnt make any sense that it no multi language. Shopify build it and Shopify build markets / Translate & Adapt.

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 21, 2024

Using app

19 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 21, 2024

It is helpful

Using app

3 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 21, 2024

Raskt og effektivt!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 21, 2024

its pretty straight forward

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 21, 2024

Very helpful and easy to use

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

"I have to say that the support I received from Shopify was exceptional. It can be really challenging to manage everything on my own, but their assistance was incredibly valuable. They helped me understand the functionality of Shopify's Inbox Chat app, which is a free alternative to one of my paid apps that serves the same purpose. In essence, I received free support for a new app and was able to save money by discontinuing an old app. Overall, it was a great experience."

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 20, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

User friendly on desktop or mobile

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Todo bien. Sugerencia: nos gustaría poder buscar los productos por UPC, dentro de Shopify Inbox

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Store

VIGOR99

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 20, 2024

Using app

Over 2 years

Total reviews

3

Average rating

4.7

3 / 5 Share

Feb. 19, 2024

If you have more than one store, it is hard to handle them through this app. This is my only concern why I do not use this app.

Using app

Over 2 years

Total reviews

12

Average rating

2.2

Developer Reply

Hi, There. Thank you for taking the time to leave your review. We appreciate this feedback, and if you would like to include any additional information on what specifically you're finding to be a challenge while using the Shopify Inbox app and managing multiple stores, you can leave another review or feel free to message Shopify on any of our socials. Our team is always working to improve all users experience with the app. -Kitana, Shopify Support

5 / 5 Share

Feb. 19, 2024

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

April 3, 2024

Es muy fácil de utilizar y funciona genial! Es más fácil hablar con los clientes, y resolver sus dudas, además de que nos perciben más cercanos y confiables!

Store

GSPORT

Using app

About 1 month

Total reviews

10

Average rating

5.0