Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,300
chart
#282
All reviews
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April 19, 2024
I've been using this app since the beginning and then suddenly the chat bubble disappeared. I tried everything to fix it, I even reinstalled the app, but it didn't work. In addition to the app being rubbish (like most Shopify apps), now the same can definitely be said for Shopify support. The Get Support link just doesn't work (504 Gateway Time-out). It's sad to see the former e-commerce giant turn into a worthless platform that has clearly lost all strings. EDIT: I finally got support and the most shameless answer possible. Of course, they shifted the blame to another app with the excuse that some scripts were added on April 15th that are causing the problem. Of course, that is a plain LIE because Inbox ceased to function long before that date. Besides they don't know how to make apps and maintain them, now they have started to shamelessly LIE to users! Liars and hypocrites. As a platform they have become plain garbage and only useful to Plus users, but they make billions from us, regular users.
April 3, 2024
April 3, 2024
April 3, 2024
Ça marche super bien, aucun problème. C'est super pratique pour mon entreprise et ça rajoute de la confiance à mes prospects et clients. Par contre, maintenant je fais mon site en plusieurs langues et les questions /réponses automatiques ne sont pas traduites avec l'application de traduction, seulement l'intro de la messagerie, ce qui est un peu dommage. Ça serait bien de trouver une solution à cela rapidement.
April 2, 2024
April 2, 2024
Used the app a few years ago and wasn't happy with the customization. Those issues have since been fixed. Using it again now and pleased with the functionality.
April 2, 2024
April 2, 2024
April 1, 2024
Works well with phone app. With notifications on, I can answer customers quickly and efficiently .
April 18, 2024
very convenient,good job.The only bullshit is that the review on this app needs to be lengthy and I am bored now
April 1, 2024
Very simple setup and usage, I get notifications immediately on my phone when a customer contacts me, and has led to sales.