Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,082
chart
#333
All reviews
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Feb. 15, 2024
super, easy to use. helps land sales when customers have immediate questions while on the site. Because, let's be honest, customers nearly never read your FAQs, they take the path of least resistance. This is a nice way to timely respond.
Feb. 15, 2024
Feb. 14, 2024
Feb. 13, 2024
Esta aplicação é muito prática, principalmente para o meu tipo de negócio, em que faço artigos personalizados. Os clientes que entram na minha loja muitas vezes têm duvidas de como podem encomendar algo que não está disponível para compra imediata e a Shopify Inbox, é fundamental porque é uma forma rápida de comunicarmos com os clientes. Recomendo
Feb. 13, 2024
Not very happy with it. There's always a "delay". By the time a customer's message comes through to me, and I try to respond, they have left the store. Yesterday a customer kept messaging wanting a product. I answered her 3 times, with the direct link!! She kept asking, as if she wasn't getting my reply!!! This happens CONSTANTLY! I'm so frustrated an annoyed with this app! I can respond to a customer, and they never see it!!! I KNOW it says it will go to their email, however at least 90% of the time they either never see the email, or have lost interest!
Hi there, Rene's Creations Boutique. Thank you for stopping by and sharing your experience. We're sorry to hear you haven't had an ideal time navigating the app. I understand there's been a delay between messages sent and received. I'd like our team to take a more detailed look into the issue and troubleshoot with you. If you'd like, you can contact our team via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
Feb. 13, 2024
tolle app die sehr durchdacht ist. es macht spass damit zu arbeiten! ich nutze sie gern und habe den eindruck dass sie auch gut bei den kunden ankommt