All reviews

Rating Breakdown

  • 5
    80% (4,067 ratings)
  • 4
    13% (664 ratings)
  • 3
    3% (154 ratings)
  • 2
    1% (67 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,296)
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5 / 5 Share

Jan. 19, 2024

This is a very welcome and cost effective application to our ecommerce operations. Herbert Williams Director eCommerce Operations Maras Green

Using app

About 1 year

Total reviews

18

Average rating

5.0

4 / 5 Share

May 22, 2024

works great ... I would like to learn more about it and find a way to do a pop-up notice to more easily respond. I think there should be a pop-up window option on a desktop/laptop or, at minimum, a popup window/notification bubble or something on the dashboard to indicate a new message and allow for a more timely, possibly live customer interaction.

Using app

Almost 2 years

Total reviews

6

Average rating

4.0

5 / 5 Share

Jan. 18, 2024

After using this application, we received inquiries from people in a very short period. This app is truly amazing for attracting customers.

Store

PORMIDO

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Muy buena app, por ahora nos ayuda mucho, aun nos falta personalizarla.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

great

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

real time connecting with our customers. This is a must have

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

红红火火恍恍惚惚

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great way to chat with customers.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

good

Store

HOIANN

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Very responsive to our customers!

Using app

7 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

La estoy probando, y me parece muy útil, me estaba perdiendo de una gran aplicación.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 17, 2024

I love using Shopify. It makes it easy to run a successful business. I only wish there was a better Customer Service option to speak with a real person when issues arrise.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 17, 2024

Store

Meliora

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 17, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

rtherherh

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 17, 2024

It's my first time using this app. It works great except it wasn't clearly marked well in my inbox. It says it's from a "No reply" address. Lucky I didn't just send it to junk. It was fortunate this morning that I checked my customer list and seen a new customer that didn't purchase. He subscribed only. Then looking further I seen that he had sent me a message. Thats when I rechecked my inbox and found the massage. " Message from customer" and customer's name needs to stand out more. Having said that. It's great knowing people can reach me so easily. Thank you. :-)

Using app

5 months

Total reviews

1

Average rating

4.0