All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
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4 / 5 Share

March 27, 2024

Works well for us to date. Easy to set up and configure. Would prefer if it was styled so you do not have to scroll-up to read instant answers though.

Store

Hic!

Using app

20 days

Total reviews

7

Average rating

3.7

5 / 5 Share

March 11, 2024

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2024

goodQQQ

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2024

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

It connects me to my customers!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Useful to have the ability to interact with potential clients

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

A good way to answer customer questions quickly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Very informative and helpful with growing, correcting and finding new ideas for your business.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

Good stuff

Using app

10 days

Total reviews

7

Average rating

4.4

5 / 5 Share

March 8, 2024

bien

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

Using app

26 days

Total reviews

4

Average rating

5.0

1 / 5 Share

March 26, 2026

great

Store

Kolice

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2024

I've not had a bad experience with Inbox yet.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 7, 2024

i don't always know i have something in my inbox, but that is my fault. i think it is great!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2024

Using app

Over 4 years

Total reviews

7

Average rating

4.7

4 / 5 Share

March 6, 2024

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 6, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2026

It is extremely helpful to have the Shopify Inbox available to our customers, and we love getting the notification that we have a message from a customer. Sending them a response back is super easy too! Thank you Shopify!!! We are customers for life and couldn't run our dog supply business without the Shopify app!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2024

Jättebra funktion att kunna svara direkt till kunderna. Appen funkar klockrent.

Using app

11 months

Total reviews

4

Average rating

4.8