Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,077
chart
#336
All reviews
Review RSS Feed
Jan. 16, 2024
This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products. The mobile app is fantastic as well. The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a chat bubble that says "Ask us a question" so they can see the chat box more easily on the website.
Jan. 16, 2024
Jan. 15, 2024
Jan. 15, 2024
Shopify is one of the e-commerce stores I have been with and I love the way I get to sell at my pace. I have a hard time finding the best store format to download my Ail link on and getting Shopify to work with Google but I think it's just me! By far this is one of the better sites for new beginners like me
Jan. 14, 2024
A very bad app beacause the messages are failed to be send regularly. The last time I tried to send the message to answer to the client 30 times but the message is still failed to send. I'd like to send you the screen shot about it.
Hey there! Thanks for taking the time to review Shopify Inbox. We understand that you have been experiencing some issues sending out responses to your customers. Please try sending the response on a different network or device. If you're still having issues, please reach out to us here: https://shopify.link/YWD7. We'd be happy to take a closer look at this issue to find a solution! -Mac, Shopify Support
Jan. 22, 2024
App works well and free which is always better
Hi there. Thanks for bringing this to our attention. We have not seen any other reports of this so there could be an issue with your theme or integration. Kindly get in touch with our team through the Help Center: https://shopify.link/YWD7. Ask the chat assistant to contact support and it'll guide you with your next steps on how to connect with a team member. From there, we can take a closer look. -Mac, Shopify Support
Jan. 13, 2024
Jan. 13, 2024
Funktioniert reibungslos, unkompliziertes Handling und einfache Installation!
Jan. 13, 2024
Jan. 13, 2024
there is no unsend option or Text bold feature
Using app
4 months
Total reviews
4
Average rating
4.3
Hi there! Thank you for sharing your feedback. I will be sure to relay your feature request over to our developers for consideration. -Mac, Shopify Support