Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,077
chart
#336
All reviews
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Jan. 12, 2024
Jan. 12, 2024
Shopify Inbox is a great tool for our business. Shopify is constantly making improvements and that's very nice to see.
Jan. 12, 2024
Shopify Inbox har økt antall bestillinger og sikret oss flere som ellers vi hadde mistet. Ser også at når vi er raskere til å svare så stiger bestillingene. Derfor prioriterer vi nå Shopify Inbox. Rask implementering og enkel å bruke. Glad vi startet med en gang forslaget dukket opp. CEO Frank Christensen, gavetorget.no Shopify Inbox has increased the number of orders and secured us more that we would otherwise have lost. Also see that when we are quicker to respond, the orders rise. That's why we now prioritize Shopify Inbox. Fast implementation and easy to use. Glad we started as soon as the proposal appeared. CEO Frank Christensen, gavetorget.no
Jan. 12, 2024
Jan. 11, 2024
The App is almost perfect. One thing I don't like is, that the user has give the Name and E-Mail before a conversation is possible. I can see the advantages. But not everybody would like to give the name. So we have much less Chat conversions then we had with Tawk.to. It would be nice to have a setting, where this can be enabled or disabled.
Hey! Thank you for your review. We appreciate your feedback on this, while this is not possible at this time, I'll be sure to add this feedback for our developers to review. -Maz, Shopify Support
Jan. 10, 2024
Jan. 10, 2024
Jan. 10, 2024
Jan. 11, 2024
It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.
Jan. 10, 2024
A fantastic in-site messenger service. Fully customizable, and really easy to use and assign. Recommended.
Jan. 9, 2024
We've been using Shopify Inbox for around 12 months now. It's good and super easy to set up and use. How it easily integrates into our store is awesome. BUT it was a shame when we could no longer have meta products come via here as well. What would make this better would be if we could integrate it into our CRM platform so we don't have to jump between that (where our other chat services are all in one place) and Shopify Inbox.
Jan. 9, 2024