Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,300
chart
#282
All reviews
Review RSS Feed
March 3, 2024
We absolutely love Shopify Inbox messaging. It's simple to use, and efficient. It's a great way to connect with our customers. Thanks! Spirit H2
March 2, 2024
the live chat does not update side by side i have to close the chat and come back:(
Hey, there! Thank you for your review. We'd love to look into the issues you've experienced further, please contact us at: [email protected] so that we can get some eyes on this issue for you! -Maz, Shopify Support
March 1, 2024
A customer could easily contact me and I could answer. It might lead to a sale.
March 1, 2024
March 1, 2024
please improve shopify inbox
Hi, there! Thanks for reaching out and sharing your review. Our team would like to better understand what issues you may be experiencing or what specifically you'd like us to make note of to improve on. If you'd like, you can reach out to us here (https://shopify.link/vRnL) so we can discuss further. -Victoria, Shopify Support.
Feb. 29, 2024
Instant Notifications: The app sends real-time notifications to my phone whenever a customer needs assistance. Whether I’m at my computer or on the go, I’m always in the loop. Multi-Platform Support: The flexibility to respond via both my computer and cell phone is a game-changer. I can seamlessly switch between devices without missing a beat. Efficient Customer Service: With immediate alerts, I can promptly address customer inquiries, resolve issues, and provide top-notch service. It’s like having a dedicated support team in my pocket! User-Friendly Interface: The app’s interface is intuitive and easy to navigate. Setting it up was a breeze, and I appreciate how it seamlessly integrates with my existing workflow.