Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,300
chart
#282
All reviews
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Jan. 18, 2024
Jan. 17, 2024
Jan. 17, 2024
Jan. 17, 2024
La estoy probando, y me parece muy útil, me estaba perdiendo de una gran aplicación.
Jan. 17, 2024
I love using Shopify. It makes it easy to run a successful business. I only wish there was a better Customer Service option to speak with a real person when issues arrise.
Jan. 17, 2024
Jan. 17, 2024
Jan. 17, 2024
It's my first time using this app. It works great except it wasn't clearly marked well in my inbox. It says it's from a "No reply" address. Lucky I didn't just send it to junk. It was fortunate this morning that I checked my customer list and seen a new customer that didn't purchase. He subscribed only. Then looking further I seen that he had sent me a message. Thats when I rechecked my inbox and found the massage. " Message from customer" and customer's name needs to stand out more. Having said that. It's great knowing people can reach me so easily. Thank you. :-)
Jan. 16, 2024
Jan. 16, 2024
This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products. The mobile app is fantastic as well. The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a chat bubble that says "Ask us a question" so they can see the chat box more easily on the website.