Shopify Inbox

It's good to have a quick way to interact with customers.

Very cool app that has its own phone app. When a customer messages me, I get the notification and it allows me to respond immediately. I love it. It makes it easier to provide fast customer service and to be able to answer customer inquiries instantly. Sometimes I'll miss an email, but I never miss the Shopify Inbox alerts.

Love it! Much easier to communicate with customers than regular email, and gives important customer info such as cart value, order info, etc! :)

É um método muito direto de diálogo com os clientes ou potenciais clientes. De fácil utilização

great and easy to use

It is so very easy to use.

its realy good cause we can easily communicate with people

This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh). The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.

I like that it shows me where my messages are so that I can respond to them.

Genial para conectar con los clientes de una forma facil y directa !1

super easy to navigate and communicate

Ta chido

molto comodo e semplice

IT'S A EXCELLENT APP, LOVE IT

Loved the shopify inbox chat portal

I like the app :)