Shopify Inbox

Shopify Inbox ist ein wichtiger Teil unseres Onlineshops weil es uns ermöglicht, direkt mit unseren Kunden zu kommunizieren und sie beraten zu können. Einfach in der Installation und noch einfacher im täglichen Gebrauch.

This is a great app. It enables you to connect with prospective customers and assist them with purchases or assist with customer service issues efficiently.

Works quite well. Have not experienced any issues. Love the AI replies ... so spot on! Also love the ability to put messages in certain categories. Really like this app!

very cool App! really great!. Would it be possible, if a customer chats with you, to see on which page he/she ist?

Great app - so functional and so good for my store and built in to shopify- have been using it for a few weeks now - cannot imagine life without it.

As a basic chat that you can easily put on your website it works like a charm. I wish it had some more features, but I will continue to use it and hope for more features in the future.

This service is awesome and so easy to use! highly recommended for anyone with a shop on Shopify. Looking forward to see what else this can do!

It is a very good tool to have to further your providing service and building relationships with potential customers. They system is simple and true to the function and purpose. Highly recommend.

Great experience using this app. Easy to keep track of and communicate with our customers. Definitely recommend it.

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Amazing, easy to use. User firendly. Good both from desktop & from app. It increased our sales form the first min we installed it. Thank you Shopify!

Love this app. It allows us to close the deal promptly while customers are still interested. The app also identifies customers and their order info, making our investigation a lot faster. The best thing is that I can see any instant messages right on my phone and answer right away. Don't need to always sit in front of a computer anymore. Great app, highly recommended!

The app is great and it definitely has helped us provide better customer support and user experience in our shop.

We are very happy with this app. It has been very useful. We haven't used other apps and therefore we can't compare. Nothing to add and therefore we give it a 5 stars.

Awesome entry level chat, for startups. Would love to have features like changing the name of the sender (me) to anything I want without changing the main options like the shop name etc. But overall very good, and free. Could not ask for more

Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails. On/off switch or automation for working hours would be a plus. Overall, excellent app.

So far so good! Seamless integration with my store is great. It is simple, but gets the job done well. I removed a competitor chat app and added Shopify's, instantly got 5 interaction points in less than a day which was much more frequent than my last chat.

Why didn't I install this sooner? Great simple little app. Would love to see future additions of email support and a separate option to add a contact form for people who choose not to use the chatbot.

Exceptionally helpful application. Simple to chat with my clients from any where. The automated message is perfect. also, the best thing is one stage for all inboxes including Instagram, Facebook, and Shopify

I liked this app to communicate with customers on my store. I did miss one contact, they left a message but I was not notified by email at all. I only saw it weeks later when I was logged in. I've since set my phone not to put this app to sleep so that might help. Otherwise its seems to work well.