Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,324
chart
#261
All reviews
Review RSS Feed
Aug. 4, 2023
So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.
Aug. 1, 2023
Hervorragende App. Funktioniert auf allen Endgeräten und im Web 1A. Es ermöglicht eine direkte und schnell Kommunikation zum Kunden.
July 31, 2023
This app is amazing! Having the chat box option in our online store helps tremendously with automatically answering repetitive questions. We would love it if there was an option to embed URLs, as well as the ability to add images to replies. Hopefully, that upgrade will come soon!
July 31, 2023
nice tool for my store to cooperate with customers, it works promptly and clear 24 and 7 thank you, Shopify team, for that!
July 28, 2023
Great app and great service to connect with customers on your website. Shopify is the greatest creation in life.
July 25, 2023
great app, looks like people want use the online chat more and take a good experience with the customer
July 21, 2023
Could you please AI auto bot out all the mean & complaining customers & send them a bag of skittle maybe? (HUMOR)
July 20, 2023
Never had any issues with this app at all. Does exactly what it is supposed to, and is easy to use. I haven't had any complaints from customers trying to chat either.
July 18, 2023
Having a direct connection with your customers and effectively addressing their problems can lead to positive changes and satisfaction for your customers.
July 18, 2023
Really good, it's reduced our email enquiries and increased sales. Would love to see more automations in the app
July 17, 2023
was very good. I can speak with my clients every day, every hours. It is a good and useful application.
June 26, 2023
Best chat app so far. Track my order feature is the best which I like. Thanks Shopify for making E-Commerce websites more valuable.
June 14, 2023
Working Great On Our Website, Very Nice App Looks Great And Professional https://my-premium-manual-source.com/
June 1, 2023
muy buena aplicación para la gestión de dudas directamente con cliente que está visitando la web en esos momentos
May 22, 2023
AN AMAZING APP! a literal cheat code. shows if customer has items in cart, online offline and lets you QUICKLY respond to customers. 10/10
April 15, 2023
I really do not understand why so many negative reviews of this excellent chat support app from Shopify. This really an excellent free add-on for any store owners to increase the sales.
May 21, 2023
Update: This app has really increased our store's response times to customers as well as helped increase sales conversion. Just 1 simple quick response has led to some great sales. Thanks Shopify! Sorry that it took me so long to switch to Shopify Inbox from my old chat provider. The features are very valuable and the customer information really helps you tailor the customer's experience. One of the best apps that I've used on Shopify. Thanks for building this app.
March 25, 2023
Very smooth and nice chat. It shows a lot of information about the message sender on the right hand side, which is amazing. This includes whether the customer has products in their cart. Awesome! I love it!
March 22, 2023
This app is really easy to use. Many useful features. I really enjoy this app and would recomend it for sure.