All reviews

Rating Breakdown

  • 5
    80% (4,217 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 63% (3,326)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2022

Es super fácil de manejar y nos ha ayudado con muchas ventas, la recomendamos al 100%, visita nuestra web para que lo veas, botanicaonline.net

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

I Like how this website and all its applications feel like a legit command center. My phone is just a phone again. thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Je trouve cette application très pratique pour les relations avec les clients. Cela permet de garder le fil des discussions facilement

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Ottimo, migliora la relazione con i prospect e li rende più vicini all'azienda. Usavo una app differente ma ora uso solo shopify

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Easy to install and use. We have a large inventory selection, it makes it really easy for quick questions. Great addition to our website!

Using app

6 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 8, 2022

非常不错的一个在线客服软件,这是第四次用这个软件了,聊天可以直接发到客户的邮箱里,第一时间提醒客户的有新邮件了,不管看或者没看,邮件的内容永远不会消失,都在邮件里面保存着,体验感很好。值得赞,超级赞!!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Works well enough, I get a few customers preferring to chat with me rather than use a contact form so it serves its purpose. Use this with the app on Android and again all works as expected.

Using app

About 1 month

Total reviews

16

Average rating

4.6

5 / 5 Share

Nov. 8, 2022

like the way that all messages are held in one place, much easier to handle. Very slick indeed. Also good for customers to message us.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Uso la aplicación para ver quien se ha dirigido a nosotros a través del chat y echo de menos que me avise directamente cada vez que ocurra. Gracias A fecha de 13-02-2023 Estoy satisfecho porque recibo avisos de las interacciones en mi tienda Inbox. Gracias.... Modifico la puntuación

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2022

I used this app to manage FAQ's from my customers and its been a huge help! It helps reduce the amount of normal questions and filters me to focus on the ones that need attention.

Store

HSG

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Love Shopify Inbox... it's a great way to stay connected to my customers by being able t quickly reply to messages, suggest products and issue special discunts.

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

This app is really helpful and convenient! I can be out and about and receive messages and can answer right then and there.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Riesco a farmi raggiungere da diversi clienti prima dell'acquisto o post acquisto per fornire assistenza o invitarli a completare l'ordine.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Goede app, jammer dat je per shop moet in/uitloggen. Zeer handig dat je kan zien van welke pagina de klant een bericht stuurt.

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 4, 2022

Really works just like it should. Easy to respond, customizable, and obviously perfectly integrated into Shopify.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

This is WAY better than I thought it would be; it's on par with a full-feature chat app for what it does--the chat is great, and the limited feature set is also very helpful. Unlike paid chat apps, though, this does not tie in with a knowledge base or create tickets. But I don't use those much, so this is working great for me. One thing--I don't have any shipping, so I wish I could rephrase the option to 'track my order'.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for writing your review and I'm delighted to hear that you've enjoyed using Shopify Inbox thus far. In terms of being able to amend the "track my order" text, I can see why you'd appreciate this option if you don't offer any shipping and I'll be sure to pass this feedback onto our development team. -Victor, Shopify Support

5 / 5 Share

Nov. 2, 2022

This tool has definitely increased conversation between our shop and potential and existing customers. Thanks.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

ottima, davvero ottima! mi aiuta tantissimo a parlare con i miei clienti. La ritengo un ottima opportunità!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

amazing app and great features. keep it up shopify! I would definitely recommend this app to all shopify store owners

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

I see what I like, it provides me what I need. It does a good job at integrating messages from different platforms in once place.

Using app

About 1 year

Total reviews

1

Average rating

5.0