Shopify Inbox

This has worked really well for us and our customers seem happy to interact with it. Sometimes they ask bland questions but that may be to check a human is involved with the support.

Great so far, but it will be nice to add a chat review for quality customer service purposes.

all the basic thing you need in an chat app

I dealt with Brionna this evening and she was amazing. The help she gave me was amazing. I couldn't have done the set up without her help. She is one of the most patient people I've ever dealt with. I wish everyone took the time to explain everything to me and never did I feel rushed or like I was annoying her. She is an absolute asset to Shopify.

Works well, fast notifications and great product according to me

Buenas muy util

We needed a simple chat plugin that was easy to onboard and Shopify Inbox met those needs perfectly. It was easy to onboard and customize and it being a free app for us to try live chat with was also a big selling feature. We do miss the integration with messenger though!

It gets the job done. It allows me to communicate easily with both new and existing clients. The settings are also adjustable on my cell phone I would recommend this app

I can't fault the Shopify inbox. It's user friendly. Packed with lots of data to be able to see customer analytics while emailing them. Shopify have made my life so much easier. I highly recommend.

Great app

Contact direct et plus rapide avec le client.

Good

very nice

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Sehr cooles Feature, um mit den Kunden sehr nah und schnell zu kommunizieren. Einfach in der Implementierung und auf jedem Gerät erreichbar. Ist man nicht so schnell, dann geht es nahtlos per Mail weiter. Könnte einfacher und besser kaum sein. Vielleicht in Zukunft noch mit einem Bot, der die Wartezeit zur Erfassung der Bestellnummer nutzt und intern direkt verknüpft.