Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,081
chart
#333
All reviews
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Nov. 8, 2023
Nov. 8, 2023
great way of customers being able to ask questions immediately without having to search for an email address and I think has converted browsers to buyers
Nov. 7, 2023
straightforward, convenient, love that it has the customer information and what they ordered next to the chat box.
Nov. 7, 2023
Very usful. Much more accessible to our customers who can not find our email address, and also the chat will target the specific item they might have a question about. I have found that the auto generated suggested messages are not always accuarte, saying we have something in stock when, in fact, we are out of stock. Overall it is a postivie experience.
Nov. 7, 2023
Nov. 7, 2023
This app has great potential. Based on where it's development is at the moment, I gave it 4 stars since it's still fairly basic. For what it does, it does it really well, otherwise it would have been an easy 5-star rating. The fact that it's free, and works right out of the box is tremendously helpful for starting-off business who can't afford 3rd party solutions that cost an arm-and-a-leg. Eventually as INBOX continues to grow and develop, it's usefulness will continue to grow as well.
Nov. 7, 2023
Nov. 7, 2023
Nov. 7, 2023
Ótimo para o atendimento!. Poderia vincula junto com WhatsApp no atendimento.