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Shopify Inbox

An AI sales associate that knows your customers

Rating

4.6

Feedback

5,476

Reviews

Chart

#135

Shopify

All reviews

Rating breakdown

5 77% (4,227 ratings) 4 12% (645 ratings) 3 3% (161 ratings) 2 1% (75 ratings) 1 3% (169 ratings)

Reviews with text

62% (3,262)

Review RSS feed

5 / 5 Share

Aug. 12, 2025

Works well, Loved the AI-powered instant answers and suggested replies.

Store Using app Total reviews Average rating

KenDoTronics About 3 years 1 5.0

4 / 5 Share

Dec. 10, 2023

Store Using app Total reviews Average rating

SNÖ ETERNELLE.COM About 1 month 2 2.5

4 / 5 Share

Dec. 10, 2023

Store Using app Total reviews Average rating

Fix-A-Floor 8 months 2 4.5

4 / 5 Share

Dec. 10, 2023

Gute App, leider kann man keine Dateien verschicken (bspw. eine PDF-Rechnung o.ä.).

Store Using app Total reviews Average rating

Otaro About 2 years 5 4.4

5 / 5 Share

Dec. 9, 2023

Store Using app Total reviews Average rating

The Teochew Store 潮舖 8 months 1 5.0

5 / 5 Share

Dec. 9, 2023

Store Using app Total reviews Average rating

Fresh Lens | CanadianContactLenses.com 8 months 4 5.0

5 / 5 Share

Jan. 20, 2024

me ha encantado oooo

Store Using app Total reviews Average rating

3PUNTOS About 2 months 1 5.0

5 / 5 Share

Dec. 9, 2023

Performing box. we can be reactive.

Store Using app Total reviews Average rating

Anahide Saint André About 1 year 1 5.0

5 / 5 Share

May 31, 2024

The Shopify Inbox has helped secure orders on many occasions because we can respond to customer enquiries so quickly.

Store Using app Total reviews Average rating

Bandicute 8 months 2 5.0

5 / 5 Share

Dec. 8, 2023

Store Using app Total reviews Average rating

Silverton Boots 2 months 1 5.0

5 / 5 Share

Dec. 8, 2023

Store Using app Total reviews Average rating

GiveMeTap 15 days 7 5.0

5 / 5 Share

Dec. 8, 2023

Great!

Store Using app Total reviews Average rating

The Society About 2 years 3 5.0

5 / 5 Share

Dec. 8, 2023

Ottima esperienza e molto utili le risposte predefinite.

Store Using app Total reviews Average rating

4Horses Equestrian Boutique About 1 month 1 5.0

5 / 5 Share

Dec. 8, 2023

Free and easy to use

Store Using app Total reviews Average rating

Victori Medical About 1 hour 1 5.0

3 / 5 Share

Dec. 9, 2025

It bugs me that even if i answer quickly it always goes to an email even if they are still on the site. I'd like it to be more of a real time app instead of multiple emails back and forth! Otherwise it is very handy to use and have chat on your site and yeah, it is FREE. works well on computer or phone. So - I was giving higher score but dropped it down to a three because reviews are not all legit.

Store Using app Total reviews Average rating

EzLightWraps Almost 4 years 3 3.3

5 / 5 Share

Dec. 8, 2023

Store Using app Total reviews Average rating

GimokaCoffeeUK Almost 2 years 4 5.0

5 / 5 Share

Dec. 8, 2023

Allows me to immediately see my Shopify messages and respond in real time.

Store Using app Total reviews Average rating

Life Sciences Trading 3 months 4 5.0

5 / 5 Share

Dec. 8, 2023

Store Using app Total reviews Average rating

Stow Country Clothing also trading as Mangan and Webb ltd Over 1 year 1 5.0

5 / 5 Share

Dec. 8, 2023

Store Using app Total reviews Average rating

urbanwarehousepk About 2 months 3 5.0

5 / 5 Share

Dec. 7, 2023

Store Using app Total reviews Average rating

PretzelsDirect.com Over 1 year 1 5.0

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