Shopify Inbox
All reviews
We are seeing a good amount of customer take up on this feature
Very easy to use and practical. We depend on it to stay in touch with our customers.
Pretty good, Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.
Great, at no additional cost, but would be good if you could paste screenshots rather than having to save and attach
I love that I can stay up to date and informed when my customers need me. Shopify Inbox keeps my customers calm until I can get to their questions and they enjoy the easy use too. I especially enjoy the fact that there are answers that I can give to the system for helping my customers when I'm away after hours.
Easy way to manage store convos. I wish that it didnt log you out after a set point in time though. Other than that the app is great!
Works great to get in contact with customers.
Super simple integration with great features. It's a straightforward app that makes communicating with website visitors easy, while removing all the unnecessary functionality/services from other chat bots.
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