All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 5, 2023

this is by far the easiest way to talk quickly to new prospects. We convert 22% of every inquiry and have tested competitive options. Kudos to the Shopify team for making something so USEFUL!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Shopify inbox has worked very well for my website, I love being able to quickly answer customer questions in a timely manner and this app has helped me do that! Thank you, Kimberly babciabitsandbobs.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

I have only had a few chats initiated since I installed this app, but it has worked well for me.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

For a free app this is really good, is it perfect, no but its certainly a useful addition to any store.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

繁忙期にに導入しましたが、非常に便利です。問い合わせ担当が新入社員に任せており、問い合わせがパンク寸前でしたが、簡易的な発想やサイズ問い合わせなどを設定したところ、メール問い合わせが減りShopify Inboxに全て集約されたので非常に助かりました。

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Very easy to use and helps me respond to customer inquiries on the go.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Buenísimo

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Looks good. It helps a lot to clients reach to you.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Super easy to navigate, answer customer questions and locate the order their inquiring about.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 31, 2025

I am loving this app. No problems at all!! Highly recommended. :) thank you so much for creating this!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 4, 2023

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Game changer, thank you!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

This is easy to set up and easy to use. Customers seem more likely to ask questions since we've been using the Shopify Inbox app. This means we can engage with them about their questions or concerns and they're more likely to purchase.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Using app

3 months

Total reviews

2

Average rating

5.0