Shopify Inbox for Shopify

Shopify Inbox

An AI sales associate that knows your customers
Rating
4.6
Feedback
5,476
Reviews
Chart
#135
Shopify

All reviews

5 / 5 Share
Dec. 4, 2023

Super easy to navigate, answer customer questions and locate the order their inquiring about.

Store Using app Total reviews Average rating
Bubble Baby About 1 year 4 5.0
5 / 5 Share
July 31, 2025

I am loving this app. No problems at all!! Highly recommended. :) thank you so much for creating this!

Store Using app Total reviews Average rating
Four Hanger Boutique Almost 2 years 4 4.8
5 / 5 Share
Dec. 4, 2023

Store Using app Total reviews Average rating
Feather Wheelchair Rental 10 months 2 5.0
5 / 5 Share
Dec. 4, 2023

Game changer, thank you!

Store Using app Total reviews Average rating
Grip Support Store Almost 3 years 8 5.0
5 / 5 Share
Dec. 4, 2023

This is easy to set up and easy to use. Customers seem more likely to ask questions since we've been using the Shopify Inbox app. This means we can engage with them about their questions or concerns and they're more likely to purchase.

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 4, 2023

Store Using app Total reviews Average rating
GlamShopTN 3 months 2 5.0
4 / 5 Share
Dec. 4, 2023

Store Using app Total reviews Average rating
FINESSE AT BEST 12 months 2 4.5
5 / 5 Share
Dec. 3, 2023

So far so good. Allows customers to voice questions or comments and we can respond very quickly.

Store Using app Total reviews Average rating
BayMar Books 6 months 2 5.0
5 / 5 Share
Dec. 3, 2023

Perfecto para preguntas rápidas ya hechas y que suelen preguntar mucho los clientes. Evitando gastar mucho tiempo en contestar a todas una sola persona. Puedes contestar cuando quieras y le avisan por correo electrónico. Todo genial de momento. Llevo 1 mes con la app y genial.

Store Using app Total reviews Average rating
RetroSotano 16 days 1 5.0
4 / 5 Share
Dec. 3, 2023

I really like this as an addon to my Shopify store. I wish I was able to edit and delete sent messages, however. Keep it up, Argiris

Store Using app Total reviews Average rating
Melianthos 7 months 1 4.0
5 / 5 Share
Dec. 3, 2023

Ha sido un gran descubrimiento y me sigue sorprendiendo, agradezco que sean tan innovadores y apliquen su evolucion para beneficio de los usuarios

Store Using app Total reviews Average rating
BoticaFloral Almost 2 years 2 5.0
5 / 5 Share
Jan. 1, 2024

It is great! Love It!!!

Store Using app Total reviews Average rating
Cardon Tools 10 months 12 4.6
5 / 5 Share
Dec. 3, 2023

Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.

Store Using app Total reviews Average rating
WeatherTech CH About 1 year 5 4.8
5 / 5 Share
Dec. 3, 2023

Store Using app Total reviews Average rating
305 Deco Living & Co. LLC 12 months 1 5.0
3 / 5 Share
Dec. 2, 2023

It's a great app! Mostly useful, does its job well! The only negative side of the app is that it does not let you customize most of their text. So, appart from the questions/answers (which you are free to edit as you please), the rest of the chat (title, disclaimer, etc) you have to stick to their translation, even if you want to switch to a more formal / less formal text (which many languages have, not everyone has a simple language like American English), you can't, it kind of ruins the experience if it does not match with the rest of the site's text style.

Store Using app Total reviews Average rating
Hera About 1 month 10 4.4
Developer Reply

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

4 / 5 Share
Dec. 2, 2023

Most of my customers are unable to receive my responses even when they are online, and also my responses are going to their spam and junk folders so a lot of the times they don't even know that I've responded to their inquiries.

Store Using app Total reviews Average rating
Joytopia 11 months 1 4.0
Developer Reply

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Inbox app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

5 / 5 Share
Dec. 2, 2023

Just Works!

Store Using app Total reviews Average rating
The Clean Green Company Over 1 year 3 5.0
5 / 5 Share
Dec. 2, 2023

Store Using app Total reviews Average rating
Royale Vape & Bar About 3 years 1 5.0
2 / 5 Share
Jan. 12, 2024

It's good but not very customizable. You can't move it to where you want it on the screen and I can't find where to change the instant answers.

Store Using app Total reviews Average rating
Gentle Moose About 1 year 10 1.7
5 / 5 Share
Dec. 2, 2023

Muito boa aplicação e bastante intuitiva. Tem tudo o que é necessário para o comércio electrónico.

Store Using app Total reviews Average rating
Tradições do Campo 8 months 2 5.0
Previous Page 191 of 264 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.