Shopify Inbox
All reviews
Super easy to navigate, answer customer questions and locate the order their inquiring about.
I am loving this app. No problems at all!! Highly recommended. :) thank you so much for creating this!
This is easy to set up and easy to use. Customers seem more likely to ask questions since we've been using the Shopify Inbox app. This means we can engage with them about their questions or concerns and they're more likely to purchase.
So far so good. Allows customers to voice questions or comments and we can respond very quickly.
Perfecto para preguntas rápidas ya hechas y que suelen preguntar mucho los clientes. Evitando gastar mucho tiempo en contestar a todas una sola persona. Puedes contestar cuando quieras y le avisan por correo electrónico. Todo genial de momento. Llevo 1 mes con la app y genial.
I really like this as an addon to my Shopify store. I wish I was able to edit and delete sent messages, however. Keep it up, Argiris
Ha sido un gran descubrimiento y me sigue sorprendiendo, agradezco que sean tan innovadores y apliquen su evolucion para beneficio de los usuarios
Works, well integrated with the shop easy to use, great for the customers as all the information is embedded within the platform, so you can see much of the consumer interactions and journeys.
It's a great app! Mostly useful, does its job well! The only negative side of the app is that it does not let you customize most of their text. So, appart from the questions/answers (which you are free to edit as you please), the rest of the chat (title, disclaimer, etc) you have to stick to their translation, even if you want to switch to a more formal / less formal text (which many languages have, not everyone has a simple language like American English), you can't, it kind of ruins the experience if it does not match with the rest of the site's text style.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Most of my customers are unable to receive my responses even when they are online, and also my responses are going to their spam and junk folders so a lot of the times they don't even know that I've responded to their inquiries.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Inbox app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
It's good but not very customizable. You can't move it to where you want it on the screen and I can't find where to change the instant answers.
Muito boa aplicação e bastante intuitiva. Tem tudo o que é necessário para o comércio electrónico.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.