Shopify Inbox

great tool for converting through chats. an easy and quick way to communicate always puts customers at ease.

There was a notification that we had a message from our store. That was wonderful and were able to resolve the issue. I so appreciate that notification.

good very good thank you

I don't mind the chat. I don't need to be notified of every reply if I'm online talking to the customer. I was still being notified of replies an hour after a conversation ended. it was annoying. I also shut off the email notice I had over 100 notices in my inbox. That seems extreme.

easy to answer our customers questions.

Easy to use

I'm not sure how many conversion that I get from this service but I help a lot of people with their pet's care.

Excellent tool!

Por hora usei pouco ainda. Mas estou gostando bastante.

we migrated from a paid livechat to save funds. so far it works for what we need, primarily a B2B busienss. The addition of the unified inbox assists greatly so that one person can manage the inboxes for all stores. It would be great if there was an automatic assignemnt feature so that only one perosn got notifications rather than all the users. the assigned user could then assign it to another if necessary.

It is a very fast and useful way to communicate with customers

Very helpful app to communicate quickly with my customers no matter where I am at. I like how easy it was to install it and that it includes a mobile app so I get notifications right away when customer needs assistance.

sure, but please stop asking me for reviews