Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,082
chart
#333
All reviews
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Oct. 8, 2023
Oct. 7, 2023
La uso da pochi giorni, ma al momento non posso che dichiararmi totalmente soddisfatto. App gratuita, totalmente configurabile e ovviamente perfettamente connessa al mio e-commerce. Al momento non trovo difetti. Top!
June 10, 2024
This is a great app so far. Would love a way to bookmark, star, or prioritize open chats or create some kind of ticketing system. As sometimes there is follow-up required with some questions. Also would love the ability to save/organize/tag chats.
Hey, there! I'm glad you're liking the app so far! Thanks for taking the time to leave a review and some suggestions. I can see how these can improve your workflow and make it more efficient, so I'll relay the suggestions to our development team. -Summer, Shopify Support
Oct. 6, 2023
Very happy with the app. The only thing I wish it could do is to easily create a new order from the app as opposed to having to log into the last order in Shopify.
Oct. 6, 2023
Bien en general. Falta incorporar el link de la página de dónde realiza la pregunta, de forma de identificar el producto por el cual pregunta
Oct. 6, 2023
Oct. 6, 2023
Sehr gutes Tool mit dem man schnell mit Kunden kommunizieren kann. Bietet Deinem Onlineauftritt auf jeden Fall ein Plus!!
Oct. 6, 2023
Oct. 5, 2023
Oct. 5, 2023
J'utilise Shopify Inbox pour faciliter les échanges avec les clients de mon site e-commerce. Cela permet à mes clients de me poser très facilement leurs questions, et à moi d'y répondre tout aussi facilement. De cette façon, je suis sûr de n'oublier personne, et d'avoir une bonne réactivité. Jean-François.
Oct. 5, 2023
less useful now that facebook and instagram not in the same box too few automated responses
Thank you for your review! -Emily, Shopify Support
Oct. 4, 2023
This app works quite well. I do wish it had some more pro level features, but it is a great app for interfacing with your customers.
Oct. 4, 2023
Dec. 18, 2023
Excellent chat system. I wish it had AI integrated into it as it adds a lot of functionality and capabilities. Imagine if we did not have to re-respond the same answer to the same repetitive question that would be asked differently occasionally or have it communicate and automatically translate our response in the user's native language. Maybe we can upload PDF and docs and give the AI all of our files, instructions, and guidelines about our product and the system and can provide any information the end user is asking.