All reviews

Rating Breakdown

  • 5
    80% (4,067 ratings)
  • 4
    13% (664 ratings)
  • 3
    3% (154 ratings)
  • 2
    1% (67 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,296)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2023

This app is a fantastic resource for direct customer communication on your website, and the best part is that it's completely free! Plus, it won't slow down your site and integrates seamlessly with your website. What more could you ask for?

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Bonne application,

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 12, 2023

Using app

Almost 2 years

Total reviews

8

Average rating

3.5

5 / 5 Share

Oct. 12, 2023

Great app. Game changer for us and our customers.

Using app

Almost 4 years

Total reviews

6

Average rating

3.8

5 / 5 Share

Oct. 12, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Nice!!! Handful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Good app, notifies the chatting info immediately, helps more customers to visit the store.

Using app

1 day

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 11, 2023

xxxxxxxxxxxx

Using app

About 4 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 10, 2023

Works great!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Very easy to connect with customer and leads..!! Quick action possible with our mobile app...

Using app

12 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 9, 2023

not good it blocks my menu and blocks online store on mobile

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for your review and feedback. You do have the ability to move the Inbox app chat icon to the left or right side of the store as well has adjust it's position vertically. If you need assistance with that, please don't hesitate to contact our authenticated support team: https://bit.ly/2AWw5VA. Thank you! -Shay, Shopify Support

3 / 5 Share

Oct. 9, 2023

need dark mode

Using app

About 2 years

Total reviews

4

Average rating

3.5

Developer Reply

Hi there! Thank you so much for sharing your feedback, this is a great suggestion. -Shay, Shopify Support

5 / 5 Share

Oct. 9, 2023

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Using app

6 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 21, 2025

Eigentlich ein wirklich tolles Tool! Wir verkaufen jedoch international und es gibt keine Übersetzungsoptionen. Das ist sehr mühsam, weil wir immer alles in Google übersetzen müssen um dann antworten zu können. Hoffentlich gibt es dafür bald eine Lösung. Das wäre ein Segen Auf jeden Fall ist die App sehr zu empfehlen!

Using app

Over 3 years

Total reviews

6

Average rating

4.0

5 / 5 Share

Oct. 9, 2023

Good

Using app

1 day

Total reviews

3

Average rating

5.0