Shopify Inbox

Buena experiencia. Se nota que está hecha para una buena comunicación con el cliente/potencial cliente. Lo único que no encuentro aun es cómo archivar una conversación una vez que ha sido resuelta, pero estoy seguro que no he buscado bien.

Its so useful and the integration with social media means I can reply to customers asap. The automated tracking is the best. I am very happy!

Only been using for a week and had a coupe of conversations. Seem to work well and is a welcome improvement to the customer experience.

It is a great app for Shopify chat boxes. It has all the features needed. it even increase converstions. thank you very much

I get a lot more conversions and it is easy to navigate. My assistant can also easily navigate and help reply to messages.

Great way to unify all your inboxes (store, social), speeds up our workflow and allows for greater communication within our team.

The app is nice, what is not nice is that you make me write more than 100 carachters to tell you something that you should care with a few words.

É ótimo centralizar comunicações pelo Shopify Inbox e ter acesso rápido aos links dos produtos, cupons etc. Para melhorar, uma integração com o WhatsApp seria perfeita!

Its an excellent app, helps me connect with my customers with their purchases and their feedbacks A+++++

Definitely helps customers understand that they're buying from and talking to a person, not some made up "e-com machine".

really usefull!! i love it. we are receiving less questions overall. I recommend to use the more FAQ and put them there...

Really excited this is being offered now! It's working well so far. I love that pulls in the customer's profile and order data and saves notes to their profile!

It allows me to keep track of my consumers in one "place" and increase purchases by responding to their inquiries.

helped me a lot vbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

It has facilitated my customer service experience and growth in sales by helping my customers on their doubts.

Me gusta mucho su desempeño en IOs, facilita mucho la comunicación con los clientes y es casi como usar Whatsapp

This is a great addition to our B&M business website! Very valuable free addition to Shopify and it much appreciated!

This is feature is amazing! I wish the 'contact us' form would flow into Shopify Inbox, too, as to reduce the number of inboxes our team has to check. I think a Desktop App for Macbook would be useful, too.

Simple and easy to use. Notifications are available which makes it easy to use. Much recommended for all small business users.

Very good access to customers via app. Not sure if quick replies can be accessed by all staff or just on individual apps.