All reviews

Rating Breakdown

  • 5
    80% (4,221 ratings)
  • 4
    13% (668 ratings)
  • 3
    3% (161 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 63% (3,325)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2022

Very handy, and useful app to have to offer customer service to my customers. Highly recommend having in your shop.

Using app

Over 2 years

Total reviews

20

Average rating

4.9

5 / 5 Share

June 21, 2022

Very smooth integration into website, mobile and desktop. Real-time. Looking forward to many conversations and sales!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2022

I can't delete them, deleted the app and it still stays on the left side of the shopify backend. I searched for inbox in the app store and it shows me the status of the app already installed.

Store

KAPVOE

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2022

It was a great trial we had for this product... we may use it in the future. For now we will explore other options

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2022

Je trouve intéressant de pouvoir communiquer avec un client par ce outil. Il me faut de la pratique pour l'utiliser efficacement. Super !

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2022

Handige app waarin de meeste social media berichten op een plek gelezen en beantwoord kunnen worden.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2022

great app recc! Managing social media message at once and saves you so much time while turn messages into customers! It would be great if could integrate with your email provider. 5 stars

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 16, 2022

Me encanta porque tengo la facilidad de responder a todos los mensajes desde un mismo chat, ademas de poder asignar conversaciones a otros empleados, la respuesta es inmediata y pienso que eso es fundamental para la confiabilidad.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2022

Definitely simplifies our lives. Instead of having to provide and control user accesses to multiple inboxes from different platforms, you can do it all here while also assigning it to a specific user within your shopify organization. very practical!

Store

NIUCOCO

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 15, 2022

Perfect an just what my store needed. Plus side it is free. Shopify need to make more apps for free like this

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2022

Happy that I get to chat with my potential customers and current customers through this. It is effective to convert people. Most of all as this is a free service I will continue to use it.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 15, 2022

Very easy to navigate and useful to communicate with customers. We are very pleased and happy with the app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

This app has been incredibly helpful in giving quick support to customers while they're actively shopping on the site. I wish it were able to give more insights about the customer while I'm chatting with them. It does give some details about items being added/removed to the cart, but I wish I could know what page they were currently on and exactly what items were in their cart so I could better understand issues they may be experiencing.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2022

Introduced as a communication tool with customers. At first, I was really in trouble because there were a lot of push sales by various people, but when I increased the number of automatic reply email registrations, it decreased a little. After that, this chat was really useful for communicating with the customers who purchased it. We look forward to working with you in the future.

Using app

10 months

Total reviews

20

Average rating

5.0

5 / 5 Share

June 12, 2022

amazing and very easy to use. The product's attachment makes it easier to communicate to customers. Looking forward to having more features in the future ..

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2022

Just started with this app. but so far so good :) In the process of learning and understanding the possibilities with Shopify Inbox

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2022

Very useful app. Please add a feature to mark multiple conversations as complete at the same time. Keep it up.

Using app

Over 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

June 11, 2022

Riktigt bra sätt att ha kontakt med kunderna. Fungerar väldigt bra och stabilt. Ger ett professionell intryck för kunden.

Store

Spoties

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2022

Great Shopify application message contact online integrate with Facebook and Instagram in same box , thank you Shopify Team Brilliant .

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

L'outil est simple à utiliser pour toute l'équipe de Quark. Nous avons accès via nos ordinateurs et nos smartphones. C'est du beau travail ! Pour les clients c'est simple et fluide. Merci à toutes les équipes Shopify pour ce produit.

Store

Quark

Using app

Over 1 year

Total reviews

5

Average rating

5.0